We've been playing with AI Tools since November 2022 when Open AI released their ChatGPT. In the beginning we've been used it only for the Development process of our UI Tools from www.creative-tim.com. After a couple of months we launched a new product for developers where they can get different details about their code (code complexity, refactoring, debugging etc.) That was https://code-mentor.ai/
In the beginning we didn't know that the Conversational part of the AI could be so good. Based on the feedback we got from the users of the Code Mentor we decided to create a tool that could be addressed to a broader audience where you have constant conversations. In the past 10 years we've been focused only on developers and designers so anything that we did was for that audience and we always had Time Spans where we responded to support. Also we had hundreds of thousands of visitors on our website that didn't signup or let their email so we could contact them.
At some point we added a Live Chat solution but that could be used only when we were at the office 9AM-6PM. And after 6PM there wasn't enough volume of requests to get a person full time to do that. So we kept that for some time and we thought it could be cool to have some kind of assistant that could respond even when we are not online.
Based on these things and the infrastructure we developed while making the Code Mentor experiment we started www.GaliChat.com