Helppier

This was the first time we launched a product release in Product Hunt. So, as beginners, we did lots of research and followed all the recommended steps: creating a maker account, being active in the community, sharing the launch on social media, etc.

It was definitely a very positive experience and it helped us gain some visibility and also increase our traffic, which is always great! 😀

Feel free to leave your support by upvoting or commenting our page: https://www.producthunt.com/posts/helppier-integration-with-canva

We started to notice some areas that we wanted to tackle with our product. We didn't just want to stick with the user guides and tours. We wanted Helppier to integrate with other productivity tools and become an authentic UX hub.

So Helppier's latest version, which we called "V3", not only introduces new features such as Automated Translation (65 new languages) and Advanced Team Management but also, integrations with Zendesk & Microsoft Translation. In addition, and going back to the UX Hub concept, we developed an EMBED Tool that allows users to gather Documents, Calendars, FAQs, Articles and Contact Forms directly on Helppier's help widget.

Combining interactive user guides with other in-app content to boost user productivity on complex platforms 💻 💡

Hiring a few more members to our sunny office in Porto, we worked hard to improve Helppier's interface, branding, and original features.

We completely redesigned the product with a more intuitive UX/UI, we gave a whole new look to our website and focused on fixing issues and introducing new features.

The 2nd version introduced mobile-friendly user guides, content translation, and more template customization. Also, we launched Desk.com, Google Analytics, and Mixpanel integrations 💪

Our Starting Point! With just 4 employees, we were able to develop and launch Helppier's first version and make it available to the public.

We started by building the brand, with a logo, a website and a marketing strategy to successfully launch a beta version of Helppier's product.

The first version was mainly focused on delivering steady tutorials and contextual tooltips offering basic behavior analytics to users. For us, a major win 💃🎉