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January Retrospective

January is one of those months where you are in great spirits and are ready to change the world. Resolutions and all of that, setting goals, hitting the gym, all of that. That's most folks anyway, they shine brighter than the sun, then end up fizzling before the month is over.

Nothing wrong with that, just gotta keep getting back on that horse. For me, I tried to slow my roll a bit. Last year was extremely productive, both in terms of what we accomplished with the platform, but also in terms of revenue, ending the year around ~76% over the year prior.

Money's great, but for me, the satisfaction comes from shipping a great product. Talking to users has helped me learn a ton about the space, where and how to grow, as well as what adjacent opportunities are out there.

Because I didn't want to rush into too much this year, January was spent sharpening the ax, so to speak. Tons of research and planning to help ensure that over the next 11 months, I'm spending my time correctly.

Time is always limited, so spending it building the right things is always of the utmost importance.

With that, I'm a huge fan of the book Essentialism, and tend to read it at the top of the year. This year, I opted to simply put one of the core principles to practice. Said principle is "play", the idea that you need to goof off a bit as a way to stay sane and ultimately, become more productive.

Play for me looks awfully similar to work, coding. I spent some time building a small Node.js library that I won't even mention by name because it really doesn't matter. What matters is that by taking that time to play, I freed up my mind a ton which helped aid in my planning for the year.

In addition to the background cycles doing their thing, I spent a great deal of time brain dumping / mind mapping a ton of ideas that I have been kicking around, and found some commonalities in a lot of the things I want to build.

Don't necessarily want to delve too much further than that, but do want to mention that some of things that I've been doing last year (sites I'm running, projects I'm involved with, et cetera) don't necessarily fall in line with those commonalities.

Because these things aren't necessarily "on brand" I'm starting to cut them out of my life. Some have been easier, like scaling down my freelance writing and some will be hard and may take the better part of the year until I'm there emotionally, like pulling the plug on the niche social network I've been running for the better part of a decade.

These little deaths will ultimately contribute to new life in the form of other projects as well as additional time to help me keep my shit together and not bug out over working all of the time.

From the actual business front, this month continued to see growth in MRR and some amazing new customers that are building some amazing things using our service.

What's been a pretty big milestone this month is that for the first time, a split test we were running hit complete confidence. That tells me we're either starting to define the right tests or we're finally hitting an inflection point in our traffic where tests don't take forever to finish.

More than likely it's a combination of both, which if so, is definitely a huge win.

For anybody that's followed these little retrospective posts of mine, you know that I continually apply to Y Combinator every single batch. This upcoming batch is no exception.

The big difference this go around is that the day the applications opened, I filled out the application and filmed my video. I can't wait to be known as the YC alum that was first to apply for their batch ;)

Joking aside, I'm confident and hopeful but always humble and grounded enough to know that it still may be too early.

, Founder of Icon for Holiday API™
Holiday API™
on February 1, 2020
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    This comment was deleted 6 years ago.

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      GREAT QUESTION... I have some theories on which things have had the most impact, but really, it was the culmination of a lot of improvements over the last 12 months that finished really coming together in Q4.

      Kind of goes back to the whole "1% improvement" every day type approach that I'm a big fan on. Instead of knocking out giant monolithic projects (which I often see people posting as "milestones" on here) I opt for all of those little tweaks and improvements.

      Last year included (and not limited, as I am certain I forgot some stuff)

      • Raising prices (obvious contributor to increased revenue) and dropped monthly pricing to focus on customers that were looking for long term success, and not just a quick data dump (I refuse to race to the bottom on price, that's a race my competitors are welcome to win).
      • Continually iterating on branding and messaging, especially so based on conversations with customers that were basically telling me where I could make things easier to understand (based on the questions they were asking).
      • Added the ability to update your credit card on file (helped reduce churn).
      • Expanded our product offering to be more comprehensive. At the start of the year we had holidays for /maybe/ 100 countries and a handful of subdivisions. This expanded offering is harder to maintain, but ends up being a pretty solid differentiator in the space.
      • While customer conversations are great, you gotta be smart enough to weed out the shit that you shouldn't pursue. We had a healthy amount of saying "no" to customers this past year, mainly because their requests simply couldn't be validated.
      • Improved the hell out of our infrastructure. When surveying people at the top of last year, a lot of the feedback was in regard to our uptime. Unfortunately, because nobody was ever complaining about it directly, I wasn't entirely aware of it. Said infrastructure improvements (properly handling server fail overs and such) also included a ton of monitoring to make sure we were aware of issues well before our customers.

      Back to the monolithic improvements and such, our home page from last year to this year is pretty much night and day difference, but the task of actually improving the home page WASN'T a one shot project (again, as I see so much on IH with the "we launched a new home page" type stuff).

      The process to get to the home page as it is today was iterative with many experiments running over the last year. Said home page is performing well, but it's also never done. As my target customer shifts and all of that, things will ultimately need to be tweaked, which is something I feel like people don't do enough of.

      So yeah, persistence over the last 12 months is the "short answer" to how we've been able to grow. Still a long ways to go, especially to get to the point that we're generating enough revenue to cover full time salaries.

      If last year was about persistence to move the needle in an impactful way (which was the goal of last year, to see we could move the needle north of where the organic growth had been), this year is about grit, specifically in regard to keeping the momentum going. 6+ years into a project and investing an epic amount of free time into it can take it's toll, and being able to keep grinding even when it's started to become boring and a lot of the shiny feature work is done.

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        This comment was deleted 6 years ago.