HubDesk

Run your help desk from Github

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October 30, 2020 Launch!

I'm launching HubDesk today! HubDesk was an idea I had a while back to create Github Issues from support or internal help desk emails. People without Github accounts can send emails to support@yourcompany.com or bugs@yourcompany.com and create Github issues. You can then respond to those emails directly from Github issue comments using @reply in your comment. It's an affordable alternative to paying for an expense help desk tool like Zendesk or something similar.

It was also a good opportunity for me to dive deep into Firebase, Next.js, and Tailwind. Would love to hear your feedback!

HubDesk is live at https://hubdesk.io.

About

As a avid user of Github and Github issues, I wanted to have our help desk and support emails route directly to Github issues so we could manage and respond to them in the same way as all our other issues.