
Illumea
AI Chatbot with superpowers
v1.0.0 of Illumea was released exactly 12 days ago after almost 4 months of design, development and loads of testing!
View the landing page: https://illumea.scarletflash.io
The v1 features includes -
Multi-tenant AI chatbot platform
RAG-based knowledgebase
Analytics dashboard and Intelligence Reports
Proactive triggers with Auto-triggers for contextual two-way conversations
Session Replay
CRM and ticketing integrations for knowledge and ticket lookups
Handoff to WhatsApp, Email and Slack
Basic-level product recommendation engine
The idea has been not to build just another chatbot but a complete intelligence platform.
About
While trying out different chatbots for a customer, I felt web chatbots were very "robotic" and from just raw analytics, the customer did not get any value. Illumea is built to solve both.

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