Got Our First Customer - He Chose the Annual Plan!
by ConradLWe've started the onboarding of beta users and had our first video conference with our first customer. What an experience...
We can't count the number of bugs we encountered. We almost felt bad about having a paid customer. "Refresh the page" was something we said quite often.
But guess what: he didn't care.
He had seen enough of the product beforehand to buy the annual plan upfront!! That's what we call trust and believing in a vision.
We learned so much during this meeting. We learned what our customer saw in the product and why he was ready to pay for it.
And now we're going to do this 19 times in the next 10 days. One hour video conferences with our beta users. Looking forward to it!
-
2
Great news! Can I ask a question though? Why are you only in French?
-
1
Thanks! I'm only in French because growth is a patience game.
I'm not ready right now to conquer the world.
I only have so much energy.I'm focused on my community because that's the best place to start to build true relationships.
English will come later when everything is stable enough ;)
-
-
2
Respect 👊,
how did you connected with your customer? Can you recomend books or tutorials that helped you?
Because this is my pain point right now. I want to fix it and I am willing to work hard.
Wish you a great day.-
2
Thanks! It's all about community, finding where your audience is and making your way inside it.
I can point you to two main resources I've used:
- Chris Guillebeau in the $100 Startup https://www.amazon.com/100-Startup-Fire-Your-Better/dp/1447286316
- Arvid Kahl (a fellow Indie Hacker) summarizes it neatly : https://thebootstrappedfounder.com/power-of-the-niche/
I'm inside a community and I've convinced the leader to distribute my product, in exchange for affiliate commissions. I've used the power of an established leader as a mean to promote my product, and it's only possible because I'm part of the tribe.
-
1
Thank you very much. I will use your tipps :)
-