
Intercept
Video and audio-based feedback for employees and customers
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April 14, 2020
Decided to pivot from CX to Employee feedback

Drew Watkins
As many companies were moving remote, we were also losing our core group of in-person services, restaurants, and experiences. We decided it would be ideal to make the leap to video-based employee feedback. There is still plenty to come from a development perspective to support this, but we already have our new site content and pricing plan live.
Read more at https://intercept.cx/blog/2020/taking-a-fresh-look-at-employee-feedback/

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As creating a positive customer experience becomes ever-more important, we saw a gap in the market for helping brands truly understand their customers. Intercept helps to deliver video-based feedback & analysis at scale.
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