
Kriseena
AI-powered customer support for e-commerce teams
We ran support for an operations business. Every day, same questions. Where's my order. When does it ship. Can I return this.
The answer was always in Shopify. But someone still had to open the ticket, open Shopify, find the order, write the reply. Manually. For every single one.
Zendesk was $400/month and needed a consultant to set up. Chatbots made customers angrier. So I built Kriseena.
It connects to Shopify (or WooCommerce), reads the live order, and replies automatically. No script. No dead ends. Actual answers.
About
We built Kriseena because customer support was wasting time on repetitive questions that Shopify already had the answers to. It connects to your store, replies instantly, and sends only complex cases to a human.

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