LiveAgent
Multi-channel help desk software
This isn't a milestone, but rather an attempt to help in any way we can in these trying times. We are aware that all hands on a deck are needed to surpass the damage of the ongoing pandemic.
LiveAgent has decided to support all public government institutions and hospitals that have had a huge influx of customer requests by providing them with free access to our multi-channel help desk software. The software enables them to answer all customer requests that come through email, chat, or phone from the comfort of their home.
We hope that other SaaS vendors take a stand to help those who were affected the most. Together we can make a difference!
https://www.producthunt.com/posts/free-help-desk-software-by-liveagent
After a big website redesign in 2019, a competition of Google Security we are launching a free plan for LiveAgent alongside 2 new channels, Instagram and Viber.
We want to see more people using multi-channel customer service software, so we have decided to take radical action and make it accessible to everyone.
No more excuses for using Gmail or Outlook for team communication and ticketing system.
We've introduced a brand new call centre feature: https://www.ladesk.com/call-center-software
By utilizing software comparison marketplaces, we've managed to triple our monthly growth rate.
Comment