
LiveCaller
Web Call and Omni Channel Communication Software
When launching the product LiveCaller had Plan to have 3000 USD MRR, the end of the first quarter of the year. Already end of May with 20+ paying customers, Livecaller reached its results and gained the planned MRR. Now from Direct Local Sales, the team focuses to go global with Growth Marketing
After Launching MVP, Livecaller started direct sales on Local Market. Instead of 14 days trial, we offered a 1-month trial to all companies, because of the tough panic in business economics for the covid19 Issue. Still, after a 1-month trial, 40% of companies continued already payment because of the increased results of website performance
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With the innovative features and ready-made product LiveCaller took participation in Georgia's Innovation and Technology Agency Grant Program. During several months of the strick choosing process by international judge members, Livecalle was chosen in top 20 Startups in the region and won Government Grant with an amount of 40 000 USD
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Together with the newly formed team, with the members who had 7+ Experience in Coding, Network Engineering, Business Development, and Digital Advertising - we created a Communication Software and less than a year we launched a product with Web Call and Chat Feature ready to be used for any Website
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As LiveCaller is a real-time communication software which increases online conversions and customer satisfaction rate, One of the biggest Bank in Georgia - Liberty Bank, bought a 1-year subscription of a custom package, which included an unlimited number of agents(they have 100+ call center agents in customer service and sales) They installed widget also on there biggest e-commerce project with installments in Georgia and successfully use it till now, with statistics that their sales increased up to 28% after using LiveCaller
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Struggling to increase online conversions for Insurance E-commerce - to every customer who started the buying process but did not place an order, we were calling via phone and we saw an increase in sales results. It was founded that while heaving real-time browsing experience, customers had questions and 40% of them wanted to have fast voice consultancy. So, why not give them this possibility, where their satisfaction will be increased and companies can get more sales? Here the idea was born to create a soft for any websites to have a real-time communication widget, which will allow customers to call or chat to companies from any device while experiencing buying process
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Hi, This is an excellent idea and appreciate one. For increasing the quality of communication I found an article about Top 10 Voice Chat APIs, it may helpful for you : https://habr.com/en/post/538150/
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Customers buy more products or service, via website or app and trend of online shopping experience is increasing . Thus, the demand of customer is also growing to have good customer service and real time communication





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