Loris

Hey all hackers 👋

As engineers who have worked on internal products and other it for many years, we realised how frustrating it can be to provide team-to-team support on Slack. It's easy to be overloaded by support requests, leading to missed deadlines, and unhappy colleagues.

That's why we created Loris - a smart conversational ticketing bot for Slack that makes team-to-team ticketing a breeze.

We're currently looking for early adopters 🧑‍🚀  to try out Loris and provide us feedback. If you're interested in making your support team's workflow smoother and more efficient, sign up for our private beta!

To get you excited here is a list of features we believe to be invaluable for every person dabbling in team-to-team support space:

👉  Smart reminders and automatic tracking, your team can ensure that every request is resolved and never forgotten.

👉  Duty rotation allows for focused support without burnout of your team.

👉  With Insights, you'll receive valuable summary and statistics about your team's performance 📈  and other KPI metrics, such as response times and resolve times as well as data about team load and number of requests.

Go to https://getloris.app and see the difference for yourself 😎