First Pro + ($28) customer ever!
by Stan ChernitckiiFinally — we have reforged our billing plans & pricing. We stick to 3 plans, found market fit, and... got a Pro+ ($28) customer!
We spend hours, looking through and analyzing dozens of competitors. From the Surveys / Polls builders to the Customer Feedback market. From cheap $19 solutions for startups to corporate $369 customer engagement platforms.
And we bumped into the main roadblock for SaaS...
As with any product with a SaaS pricing model — it is confusing to find a sustainable Price & Market fit. The problem stays the same. Motivating users to go Pro vs not losing those free customers and early adopters.
Eventually, we have found a pill!
Most survey builders & customer feedback services limit their Free packages like hell. Maybe, an enterprise solution can lose 200-500 free customers. But MetaSurvey won`t!
Some companies limit responses to 50 or even 15 /mo on Free pack, which is laughable!
We made a lavish Free plan. It gives almost all features of Pro, except advanced privacy and branding. We limited responses to 100 /mo — it covers most Free users needs. On top, we added 2 Pro plans: $8 and $28, which meet Private users and Small companies/startup needs.
Should we change/add more plans, or they are optimal now?
METASURVEY PLANS
FREE
-3 Surveys, -15 Questions, -100 Responses /mo
PRO (Bot) $8 /month
-10 Surveys, -100 Questions, -1500 Responses /mo
PRO+ (Droid) $28 /month
-100 Surveys, -Unlimited Questions, -10 000 Responses /mo
Plans & pricing: https://getmetasurvey.com/pricing/
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congrats!! keep going!
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I think you have nailed it! And I think it's the right decision to remove your branding on the Pro+ plan only. Companies that care about branding usually don't care if it's $8 or $28/mo.
I just have an issue with the big pink stripe in the middle, it hurts my (not so young) eyes. The plan on the screenshot looks much better IMHO.
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Thats awesome, well done..
btw your website is 10MB+ huge for a home page download.. there is one obvious png file that is 3mb.. pls squoosh it.! https://squoosh.app/..
try to get it down to 1mb....
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We have a gif to preview our app, but we already optimized it.
More optimization spoils the readability😁
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Congrats!
Add more use cases.
I have an idea how to use your free plan. -
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We discovered a lot of competitors so we decided to change our plans to improve value - price rate.
But what is more important the number of surveys & questions or the responses amount for our users is still actually 🧐 -
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It looks like there is typo in your post where Pro+ (Droid) has only 3 surveys and 150 responses/month compare to Pro (Bot) with 10 surveys and 1500 responses /month.
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Thanks for noticing bro, we have fixed plans info!
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Can you sustain the free plan?
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Can you specify your request pls?
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