First paying customer!
by Nathan GanserWe've finally done it! Someone (who's not from my family) and who've been using our app regularly subscribed to our paying (early bird discounted) plan!
This is the validation we needed to double down and keep the troops motivated!
The road ahead is long, but there is light!
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Congrats! One piece of advice on your landing page:
We'll happily extend your free trial if you want to
Came across as very desperate to me. I would imagine that it would be better to personally email people after the 30 days signs up and offer them that extension. Instead, I got the feeling that I was being begged to sign up.
This could be just me. Have you found this up-front offer to be successful?
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Hey Kev! Thanks for the feedback! You're totally right about this, I've updated it and will start to just email people after 30 days to ask them about their experience :) I inspired myself from Basecamp's landing page initially.
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Well done
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Thanks a lot!
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Congratulations!
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Congrats! Super exciting when someone finally pays, good luck continuing to grow!
If you haven't already, check in with them to chat. It's always great to know what drew someone to your product and inspired them to pay for it, it'll give you a good framework for messaging in your marketing to more users.
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Absolutely! I'm worried though that the user who paid might just be a one-off from a totally different niche.. I'm not sure how much weight I should give to the paying user to decide who to go after to get the next 99 paying customers.
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That's fair, though motivations could be theoretically similar - for ex I'm working on an SEO SaaS platform, the businesses signing up are very different but the goals and reasons for those goals are pretty similar in the end. Best of luck keeping it going!
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Congratulations! I'm hoping I'll get my first paying customer as well soon. That validation boost is so important to keep the motivation up!
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Yeah! In our case it took a whole year :P
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Congrats!!