NavHere

6 months ago, I stopped working on NavHere, it wasn't gaining the traction I was hoping for, and GoDaddy "fixed" the problem we were solving (not without introducing another problem).

But as I was going through my accounting program, I noticed something. There were another 6 payments over the last half year.

This has renewed my interest in continuing the project. It currently loses on average $30/mo, but without me promoting it or doing anything customers are finding their way to it.

Only a couple of hours after we launched NavHere, and messaged a few people on a GoDaddy forum, we got our first support email. Austin (the co-founder) was at a conference giving a talk, and I was on the road. I pulled off the road and onto the shoulder to email the potential customer.

After an hour of back and forth emails, and telling the roadside assistance person I didn't need any service, I was able to get the customer up and running.

GoDaddy's DNS wasn't propagating, he lost a couple of DNS records, and the website wasn't as easy to understand, all great takeaways.

After I was able to get him up and running, he paid (even though you get 2 weeks free to try it out), and sent me a sample pack of drink mixes for being so helpful.

It has been a while since I had launched a product, and the first time without a dedicated team to handle emails while I do what product developers do (develop products), so that first exchange was nerve wracking, but so fulfilling.