Nixstats

Nixstats has been acquired by WebPros. Better known for their webhosting control panel cPanel, Plesk and SolusIO. As well as other related tools such as WHMCS and their SEO tool XOVI.

I will continue working on Nixstats' integrations and additional features under my new role as Head of Monitoring for WebPros. Looking forward to a new exciting time!

Our free logging beta is gaining more traction. We currently have about 800 users in the beta. This is a pretty complex product and there are still some struggles to go through.

On the busiest day so far we processed over 560 million logs.

Logs are received by rsyslog and then go through our own custom app written in Rust. After that they go through Logstash for parsing and ElasticSearch for final storage.

We use 5 bare metal servers (64GB ram, 2TB NVMe) to keep queries as fast as possible.

We reached 8000 users, sign up's still come in without any aggressive marketing.

We send out some e-mail with product updates this year and posted our offer on a couple forum related to Hosting industry.

Our ARPU increased by 35% compared to last year, most of our users are growing as well so they need more servers monitored.

The additional blacklist monitoring also helped increase the ARPU. Planning to launch Log monitoring in Q3 2019 to further increase the ARPU.

We now offer blacklist monitoring. Keep track of your IP space health and be notified once your IP's get blacklisted.

This is essential for anyone sending e-mail from their own network. We provide statistics for your IP's as well as some information about delisting.

Blacklisting is an add-on product and starts at $3.75 per month.

Logging data is extremely important to diagnose problems that occur on your servers. We added a logging beta product, we store your logs on our secure platform.

We use ElasticSearch to store the logs which makes it easy to search through your logs.

We also offer a live tail of logging data across all your servers.

During the beta we allow users to send us 10GB of logging data per day and we'll store the logs for 22 days after which they're automatically removed.

We've been scaling our platform to support larger enterprise clients. Today one of our clients reached 500+ servers in their account.

We had quite some development time to keep pages loading fast with this amount of servers. Gathering charts from our API with 500+ servers in a single account now takes < 100ms.

We went from a free beta into production.

We launched with 3 plans:

• Free (1 servers/5 monitors)
• Pro (5 servers/25 monitors) @ $6.95 per month
• Business (25 servers/100 monitors) @ $49.95 per month

Additional servers could be added for $0.99 per server per month, monitors for $0.99 per 5 per month.

We released our own python based open source monitoring agent. Before this we used a bash style script that ran every minute using cron.

The python agent allowed users to monitor servers across almost all platforms (windows and linux). This also added an option for users to create their own custom monitoring plugins so they could basically monitor anything on their servers.

An additional 2000 signups in just under a year after reaching our first 1000 users. Signups grew significantly since we added our status page feature.

This feature allowed users to share their uptime and server metrics on their own status page. These pages can be white labeled but had a small Nixstats logo on the bottom.

Just under 6 months we reached 1000 beta users. We added web monitoring (http/https/tcp/icmp).

We added live chat to collect feedback from our users using Crisp. User base was pretty varied ranging from users with just a single server to users with 100's of servers.