Orimon
AI Chatbot, GenAi, No Code , Support Chatbot, Sales Bot
We've been hard at work refining our chatbot model, and it's now ready for some real-world action. If you're curious about its performance, head over to settings, select the new model, and put the bot through its paces.
📌 Important Notes:
- This beta model is currently available only for users who aren't using their own OpenAI key.
- Do note that using this model will consume 4x message credits compared to the GPT 3.5 model.
🛠 Improvements: With this fine-tuned model, we've aimed to address several concerns:
- Reduced hallucination.
- Minimized out-of-context responses.
- More concise answers, trimming down lengthy responses.
- Fixed issues related to the generation of incorrect links and email addresses.
Major strides forward in customization and white-labeling:
CNAME Mapping: After a dedicated month of development, we're pleased to announce that users can now white-label their bot URLs. This feature allows for a seamless integration into your brand identity when sharing bot URLs with clients. All elite plan members and those who've stacked 4 codes are eligible for this feature.
White-labeled Dashboard (Coming Soon): Our next major update is centered around providing a white-labeled dashboard. This upcoming feature will be available as an addon subscription that users can integrate with any plan they're on.
Features of the White-labeled Dashboard:
- Workspace Creation: Users can set up a dedicated workspace tailored to their brand identity.
- Client Onboarding: The new dashboard will allow users to onboard their clients, granting them the capability to manage bots and engage in live chats.
- Branded Emails: All correspondence, including email notifications, will be white-labeled to match the user's brand, ensuring a consistent brand experience.
Your brand, your identity – we're ensuring that Orimon becomes a seamless extension of what you represent. Feedback is always welcome as we move forward with these developments.
Training is crucial for any AI-driven system, and we believe in constant refinement. Here's what's new and upcoming:
Training Revamp: We've recognized areas of improvement in our bot training process. So, we're overhauling it. Users can now add URLs, PDFs, and text to train their bots, making it more versatile and adaptive to varied data sources.
UI Update: A fresh look is on the horizon! We're releasing a new UI to enhance the user experience and provide a more intuitive interface for bot training and interactions.
Time-based Notifications: Engaging users at the right moment can make all the difference. That's why we're introducing time-based notifications. These will gently nudge users to interact with the chatbot, ensuring timely and relevant engagements.
We're committed to providing the best for our users, and these updates reflect that commitment. As always, feedback is gold. Looking forward to hearing your thoughts on these changes.
Lead generation is the lifeline for many businesses, and we're stepping up our game in that department.
Lead Gen Tools: We're introducing tools specifically designed to enhance our sales bot's lead capturing capabilities. This ensures not just interaction but effective lead capture, helping businesses grow.
Open Webhook: A feature many have asked for! Users can now input their webhooks, enabling them to receive leads directly at their desired destinations. This offers unparalleled flexibility and ensures seamless integration with your existing systems.
Upcoming Integrations: We've set our sights on expanding our integration capabilities. Zapier , Pabbly, Albato, Hubspot etc are next in line. These integrations will further streamline the automation process, making it easier for users to connect Orimon with other tools they love and use daily.
Your feedback has been instrumental in these developments. As always, we're all ears for more suggestions and insights.
Progress continues. More updates soon!
Exciting times ahead! We're launching an LTD (Lifetime Deal) on AppSumo. Here's what you need to know:
- Stackable Codes: Users can purchase and stack up to 4 LTD codes.
- Offer Details: Each code offers 2,000 message credits. Stack all 4, and you're in our elite plan with all its perks.
- Features: Unlimited bot creation across all tiers. For those who've been asking – yes, Bot URL CNAME and removal of branding are on the list!
Channel Updates:
- Newly Launched: WhatsApp, Facebook Messenger, Telegram channels. These join our already active WordPress and web channels.
- A little hiccup: We've applied for integration with Instagram. However, it's currently held up, with Meta yet to approve it. It's still in the preview pending stage, but we're hopeful.
To all the early birds eyeing the AppSumo deal and our latest channel integrations: a massive thanks for your support and feedback. We're listening, and we're iterating.
The journey to this point has been rigorous. Our team has conducted intensive market research, collaborated closely with potential clients, and iterated on feedback. The hard work seems to be paying off: we've successfully onboarded 10 clients who'll be using Orimon as both sales and support bots.
While this launch is a significant milestone, our development doesn't stop here. In parallel, we're actively building out our Live Chat Service to further enhance the user experience and provide a seamless transition from bot to human interaction when needed.
Today marks a significant milestone: we've rolled out the first version of our UI. It's a basic version, primarily focused on gathering company information through a text form. Consider it our Proof of Concept (POC).
The primary goal with this POC isn't just to test the functionality but to connect with potential users. We're keen on understanding their requirements, expectations, and any feedback they might have. It's all about building something that truly resonates with the users' needs.
We're opting for a microservices approach, breaking our system into seven distinct services. Here's the rundown:
- Bot Service: Manages bot interactions, dialogues, and user inputs.
- IAM Service (Identity and Access Management): Takes care of user authentication, authorization, and security.
- Brain Service: The core logic and decision-making hub. Essentially, the 'intelligence' driving the bot.
- AI Service: Our integration point for LLMs and other machine learning models, focusing on natural language processing and understanding.
- Dashboard Connector: Interface between our Dashboard and APIs, allowing us to monitor and refine performance metrics.
- Channel Connector: Ensures our bot can communicate across different platforms (like Facebook Messenger, Slack, etc.).
- Live Chat Service: A bridge for users to connect with real humans, ensuring a smooth transition from bot to live agent when needed.
Now, onto the development phase. A core focus will be on scalability, resilience, and maintainability for each service. More updates as we progress!
Ran into a challenge today. Clients want a sales chatbot, but many have budget constraints around $1000/month. Instead of crafting a bespoke tech stack for each, considered a different approach: a SaaS solution.
By sharing the tech stack on a unified server, we could serve multiple clients simultaneously. This would optimize costs and reduce setup time. It's a shift from a dedicated setup to a multi-tenant architecture.
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