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March 20, 2024 Subscription Billing Explained: A Guide For SaaS Businesses

Expected to reach $1.5 trillion by 2025, recurring payments are the preferred billing choice for most eCommerce brands. While revolutionary, recurring billing is not without its challenges.

Key Takeaways

  • Subscription billing complexities are growth killers. Managing diverse pricing models, international payments, and churn can easily hinder expansion and success.
    A comprehensive recurring billing solution is how you remain competitive within this dynamic landscape and maintain your focus on your product rather than operational difficulties.
  • The right recurring billing partner is the one that goes beyond straightforward subscription management, offering additional features to support your SaaS’s global growth.
  • 59% of subscription companies encounter significant customer friction due to billing misunderstandings, whereas 32% of them have technical issues when introducing new pricing plans leading to time-to-market delays.

So, yes, even though the subscription billing model can ensure SaaS business growth, its complexities can often leave businesses uncertain and puzzled.

In this article, you’ll get a thorough understanding of recurring billing management by looking at:

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March 6, 2024 How SaaS Payment Solutions Impact Consumer Trust

With COVID-19 strengthening the public’s reliance on eCommerce, building back consumer trust must now be a primary element in any company’s DNA. And this is even more critical for SaaS and subscription businesses that face a huge amount of competition.

But here’s the problem. According to Adobe’s 2022 Trust Report, 75% of business leaders admit that earning and maintaining customer engagement has been more difficult since the pandemic started.

The process of establishing yourself as a trustworthy software company requires time to build and only an instant to shatter.

Your efforts to connect and convince clients could crumble to pieces should the payment experience you offer fail to meet their expectations.

To set the bar high for the best client relationship standards, you need a partner who can handle the intricacies and ensure a secure, seamless, and rewarding transaction flow.

Could the Merchant of Record be the solution? Yes, it can be, and by the end of this article, you will find out why.

So, join us as we plan to examine how choosing SaaS billing systems can impact the way customers perceive your brand. We’ll be looking at:

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February 28, 2024 SaaS Conversion Rate: Brazilian Market Analysis

With the global SaaS market projected to reach $908.21 billion by 2030, it's safe to say that the competition level will go straight through the roof. And since there are 30,000 SaaS companies worldwide, this certainly gives credibility to the whole idea.

The United States, with its massive 17,000 players in the market, is a valid example of the intense competition that exists. But for ambitious entrepreneurs seeking new opportunities within the Latin America landscape, Brazil shines just as bright as the North Star.

While it displays an impressive growth rate, its SaaS landscape remains relatively uncrowded, offering a chance to stand out through increased sales and capture market share.

But to take advantage of this opportunity, you need to be prepared in terms of payment systems and infrastructure to allow you to keep your conversion rates at an all-time high. After all, what are online payments if not proof of profitability?

From payment processing to access to the most popular payment methods and complete tax and compliance management, the Merchant of Record.
In this article, we plan on looking at the Brazilian SaaS landscape and discussing how merchants can make the most of its revenue potential. We’ll be exploring:

Brazil SaaS Market Overview
5 Ways To Boost Conversion Rates In Brazil

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February 19, 2024 6 SaaS Payments Advanced Strategies

6 SaaS Payments Advanced Strategies Explained
Succeeding in international eCommerce on your own can sometimes feel like climbing Mount Everest in a gold suit. The views are spectacular, but chances are you won’t survive the journey.

Establishing and scaling a presence in the global Software as a Service (SaaS) industry is an exhilarating potential win. Still, the resources and operational workload that go into this adventure pose a serious threat to the viability of your SaaS company.

And, going global means more than switching languages!

International expansion means managing local SaaS payment processing, tax and regulatory compliance requirements, shielding your SaaS platform from a greater fraud risk, and accepting diverse payment methods and currencies, not to mention the constant need to innovate in terms of product development.

When selling worldwide, it's important to simplify how customers pay for your products. However, it's easy to get caught up in perfecting payment processes and lose sight of what truly captivates existing and new users: your SaaS product.

So, what happens next? How can you solve payment challenges and expand internationally while focusing on your products and services?

The short answer is joining forces with a Merchant of Record.

As we discuss several advanced strategies capable of boosting your global SaaS payments, you'll quickly see why and how an MOR service provider can ease the transition and supercharge your revenue:

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February 6, 2024 Staying Compliant: Four Payment Regulations For Recurring Transactions

One of the key concepts in payments that has completely revolutionized the eCommerce market is the subscription business model.

Over the past decade, recurring payments, especially for streaming services, gym memberships, or magazine subscriptions, have made it clear that this is the model for the future.

And let’s not forget that major corporations like Adobe or Microsoft are moving to the recurring automatic billing rather than relying on one-time purchases for their products.

Due to the appeal of recurring revenue streams along with the push from the COVID-19 global pandemic, the subscription economy is no longer a theoretical concept but an economic reality.

If you don’t believe us, take a look at the results, which speak for themselves.

  • The subscription economy is expected to reach $1.5 trillion by 2025.
  • 69% of households have at least one subscription to a video streaming service.
  • The average subscription business is growing 30%–50% annually.

But along with the accelerated adoption of recurring payments came the need to regulate the new landscape to ensure proper operational standardization and security.

So, how do you handle compliance effectively without losing your focus on what matters most, your product?

Well, here's a friendly suggestion: consider teaming up with a Merchant of Record.

Once we explore the payment regulations your subscription business needs to follow, you'll quickly see why a partnership with an MOR makes all the difference:

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February 1, 2024 Unlocking Revenue: Global Vs. Domestic Authorization Rates

Our world might be getting smaller, but SaaS companies can now expand across borders even faster. And it’s all thanks to the impressive technological advancements we’re witnessing in this day and age.

Selling internationally is now a logical step in any company’s expansion plan, including those selling SaaS and software, as numbers indicate (the SaaS industry has been valued at $273.55 billion in 2023).

However, successfully navigating global expansion is not as easy as it sounds and requires a strategic partnership with an expert payment solution and the careful use of local processing tools.

Without taking real steps to develop a growth plan that aligns your payment options to local customers preferences, including the most desirable payment methods and currencies, while also avoiding the pitfalls of global compliance, you might discover that your cross-border payments are getting declined.

Local acquiring is the most straightforward solution for improving international authorization rates, but unfortunately, without a trustworthy partner like the Merchant of Record, effectively processing payments locally in key markets is a highly complicated process.

In this article, we’ll be discussing:

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January 31, 2024 SaaS Failed Payments: Why Are You Losing Revenue and How To Fix It

Out of the many roadblocks to keeping customers happy with your SaaS business, the one that hurts the most and deserves your immediate attention is failed payments.

Why?

Because that is money left on the table.

Did you know that 48% of subscription churn comes from failed payments?

Yes, SaaS payment declines are the bully that makes your customers switch products.

As a service to your customer, it’s crucial to put a stop to this, and the perfect way to do that is with a Merchant of Record. An MOR can be your ally in securing the revenue that rightfully belongs to your business.

Read on and find out:

What are SaaS Payment Declines
8 SaaS Payment Failure Reasons
4 Ways to Reduce SaaS Failed Payments
Is the Merchant of Record the Right Solution?
How Can PayPro Global Help?

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January 29, 2024 SaaS Sales Tax 101: Selling B2B SaaS in Europe

The world is now the playground for digital products. And the explosive growth of the SaaS and software industry confirms this

So, it's no surprise that businesses are often eager to go global and explore markets well beyond their borders.

But, where there is demand, there are also sales tax laws and systems in place that SaaS providers looking to grow and expand need to be aware of.

And that holds true for Europe, by the way!

Achieving and maintaining VAT compliance in Europe is complicated, but with the right partner, it can become a strategic business move. The partnership we are referring to is the Merchant of Record.

In this article, we plan to discuss:

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January 19, 2024 What PSD2 is and How It Affects Your SaaS Product

The European SaaS Industry is estimated to reach US$69.82 billion in 2024 with an annual growth rate (CAGR 2024-2028) of 8.03%.

Why does this matter?

Because growing markets need to be regulated to ensure consumer protection and long-term sustainability.

As the society, the SaaS industry, and, most importantly, technology progress - new regulations and laws must go into effect to protect consumers while ensuring balance and fairness in how business is performed.

The SaaS and software markets are increasingly competitive, which, theoretically, is a good thing. Practically, however, if that competition is unfair or unregulated, it can do more harm than good.

That is why having compliance frameworks in place governing electronic payment services is necessary in order to have a healthy business environment.

But how difficult is it to comply with these regulations? And how can a Merchant of Record simplify the process? To fully understand these issues, read more about:

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December 21, 2023 5 Drawbacks of Merchant of Record Alternatives

As the SaaS market soared to a staggering $213.9 billion in revenue in 2022, it's evident that this industry offers substantial opportunities. What sets it apart from your business perspective is the significant contribution of international customers to your overall profitability.

Still, as with all good things in life, achieving success often requires a lot of hard work and complex challenges.

Because, in reality, embarking on a global growth journey without a trusted partner is an endeavor sure to be fraught with difficulties.

But who is that partner that can help scale SaaS and software businesses? In a nutshell, the Merchant of Record is the answer to these frustrations.

Check out our guide about the Merchant of Record business model to understand better why this all-in-one payments solution is the best option for boosting SaaS global sales in today’s market.

Or, on second thought, let’s try a different approach. Let’s look at how other payment solutions handle challenges associated with international payments to assess the real growth potential of an MOR partnership: link

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