April 5, 2025 I built an AI CRM for B2B sales teams after watching reps lose deals because of notes in their head

We're PromptLab an agentic AI CRM built for B2B and service business sales teams who live in their inbox, on calls, and in WhatsApp threads not in spreadsheets.

The problem we kept seeing:

Sales reps in service businesses and B2B companies make verbal commitments all day long — "I'll follow up on pricing Friday," "they said yes once the contract is signed," "we agreed to a 90-day trial." None of it gets logged. Then things fall through. Deals die not because the rep isn't good — but because there's no system catching what was actually said.

Traditional CRMs make this worse. They're built around manual data entry. Reps don't fill them in. Managers don't have visibility. Everyone's flying on gut feel.

What PromptLab does:

Our agents automatically capture activity from calls, emails, and messaging apps then surface what actually matters: commitments made, follow-ups missed, deals going quiet. No manual logging required.

The feature our customers use most: our Commitment Tracker it reads your sales conversations and flags verbal promises that haven't been acted on yet.

Where we are:

  • ~$60K ARR, growing organically

  • Paying customers in manufacturing, chemicals, and B2B distribution

  • One anchor customer went from zero CRM adoption to daily active usage within two weeks

Who this is for:

B2B sales teams and service businesses with 5–50 reps who are losing deals to follow-up gaps, not product gaps.

If that's your world — would love your feedback, or just to hear what your current CRM pain looks like.

→ trypromptlab.com

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was juggling many tools so decided to build it which auto capture every activity so you dont have to