- Facilitates patient experience rounds by sending patients an SMS text message linking to a simple feedback form every day of their inpatient stay.
- Analytics, reports, and natural language processing tools provide actionable insights on a web-based dashboard.
- Immediately flags negative patient experiences to the appropriate stakeholders to facilitate service recovery.
Who Uses Q-Rounding -
- Hospitals/health systems
- Any inpatient facility that wants to improve their patient experience