Obviously, it's been a busy few weeks. But I wanted to update on how QG was doing in light of roughly 2-3 weeks of global economic shutdowns across a majority of our customer base.
Similar to last update, nobody has written us noting that something needed to be changed due to the business environment. Mostly, as far as we seen, it's business as normal.
There have been a few retail customers that have downgraded as a result of slowing business, but that has been manageable for the month, so far. We aren't seeing cost cutting at a level that would cause me concern at this phase of the pandemic.
Sign ups continue at a normal, to slightly accelerated, pace. As QG is part of the cloud infrastructure, we may be benefiting more from the overall increased need for cloud services that is occurring from businesses moving to WFH across the globe.
With these updates, I'm going to try and make sure to pass along any tidbits that I think could help an IH'er in the future with product ideas, generation, or production.
First Tidbit : Fortunately, the IT departments for our vendors and customers continue working and we haven't seen anyone indicate they can't help or respond EVEN through their customer-facing business is closed.
If you're trying to think of a product to make, having a product or service that is integrated into an IT department is a good idea, as IT never closes (even if the Internet is down for days, IT will be working...). No matter what is happening in the world, tools used by IT departments are likely to continue to be needed and/or increased during periodic changes to normal business operations.
As of now, that's all we've seen that directly appears to be a result of the pandemic. I'll update soon with anything else we see, but everyone stay safe out there!