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8 Comments

Open Report September - $9,854 MRR 📈

💰 MRR: $9,854 (+10%)
💵 Revenue: $11,412 (+26%)
😊Customer Count: 143 (vs 127)
💔Churn: 15 (vs 7)
👋 New Trial: ~800 (vs 600)
🔎 Visitors: 33k (+13%)

Stats are looking good and for the first time, we crossed $10k revenue in one month.

We hope to "MRR" this in October.

We also had a lot of churns but I'm not worried.

I reached out to everyone asking them why they churned, and almost everyone told me something like this:

"Good product, but I don't need it anymore"

BTW, here is a template that works well for requesting churn feedback (75% reply rate):

Regarding the product, we launched the Google Search API: https://scrapingbee.com/api-store/google/.

And several new features to our web-scraping API, such as the ability to easily scroll on a web page.

We have also published a very nice PHP tutorial and already featured in the Symfony newsletter 😎.

https://www.scrapingbee.com/blog/web-scraping-php/

We also improved our marketing website following Lianna Patch's advice.

Being part of TinySeed allowed us to have a private review of our landing page and Lianna gave us great insights Folded hands.

Those videos helped a lot too:
https://youtube.com/watch?v=YEmSMF9vbbc
https://www.youtube.com/watch?v=F_urkVueszI

This month felt a bit like the end of the "Phase 1" for the 🐝.

We have managed to make the product do almost everything we wanted to do 15 mo ago.

We also deployed a content strategy, designed in January, that worked very well but we feel it's time to move on and try smth new.

We have also decided to develop a new product, built upon the
ScrapingBee core web-scraping engine but targeting people who don't know how to code.

Stay tuned.

👋

  1. 1

    Hey Pierre, good job. You're killing it!

    Based on your email, what if you did something way more personal than what you're doing? Although it'll take time but I feel it'll even make people keep their subscriptions.

    Here it is.

    **Hi [name],

    Pierre here, noticed you canceled your subscription, and I wanted to know why?

    I ordered drinks and figured maybe we could chat.

    [below, add a picture of you holding two cups. One with your name on it ;the other with theirs.]

    We are a young startup ( Just Kevin and I) and you gave us a try. You leaving now is critical to us and we'd like to know why.

    Cheers,
    Pierre.

    Ps: Drinks on the house.**

    ( Won't advice you use the word "churn" as it me as you only care about your MRR)

    @Daolf what do you think??

  2. 1

    Awesome work, Pierre. Just curious, do you use any tools to track down the statistics (Revenue, MRR, etc.)?

    1. 1

      Thank you.

      We use chartmorgul. Free until $10k MRR ;)

      1. 1

        Thanks. Unfortunately, seems like it doesn't support Paddle.

        By the way, I went through your product. Nice and clean design! Easy-to-use docs.

  3. 1

    Sounds great! And what's the team size?

    p.s. I've added your pricing to SaaSHub https://www.saashub.com/scrapingbee-alternatives

    1. 2

      Thank you!

      Only 2 of us, @KevinSahin and I.

  4. 1

    Félicitations! Big! Great milestone, too.

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