8x 1 Star Ratings Since Launch

We're getting killed out there! We've got two "java.lang.IllegalStateException" errors that have caused 926 crashes and impacted 266 users - they're seriously affecting our rating bringing us down from 4.3 to 3.97 since we launched v3.0.1.

We've gotten:

6th - 1x 5 star, 3x 3 star, and 1x 1 star
7th - 2x 5 star, 2x 4 star, 1x 3 star, 3x 1 star
8th - 1x 5 star, 4x 1 star

Obviously, the app still works well for many other people but this is and will stall our traction until we can get it resolved - the problem is we've run out of funds to pay the developers.

It's also ironic that it coincides with one of our highest download days at 2,030 on 8 January. Our highest was 2,153 on 19 December. We've got 4,471 active trials and I reduced the trial period from 14 days to 7.