October 18, 2019

We got our first paying customer! 🎉

Tom Redman @Redman

Site Command got its first conversion and received its first payment! 🥳

This happened roughly 10 months after beginning development, which has been has been sporadic, and one month after "launch".

I've probably put about 100-150 hours in, but am also sharing my time between my day job, my wife and our toddler, and some semblance of a social life – and sleep. If I focused on this full time, think this we'd have gotten here in about a month.

Customer #1 is paying $100/month, which is an amazing data point for us, because our pricing was nothing more than a hypothesis until we had somebody paying it. We were asking $200/month, but I had some transparent conversations with early adopters about this experimental pricing and $100 is where they feel they're getting good value. I also feel like that pricing is more realistic and reflective of the product at this stage.

I will keep the higher price up for a little while longer to gather more data, but expect to drop it and ultimately add a higher-priced tier in the future when there's sufficient functionality.

One interesting thing I've noted is that there is a LOT of interest in the product, but the timing is crucial: Contractors only want to start a trial when they're starting a new project. So I'm trying to capture that moment somehow.

Anyway – we're into revenue and freshly motivated to double-down! Onward and upward to the rightward!

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