We got our first paying customer! 🎉
Site Command got its first conversion and received its first payment! 🥳
This happened roughly 10 months after beginning development, which has been has been sporadic, and one month after "launch".
I've probably put about 100-150 hours in, but am also sharing my time between my day job, my wife and our toddler, and some semblance of a social life – and sleep. If I focused on this full time, think this we'd have gotten here in about a month.
Customer #1 is paying $100/month, which is an amazing data point for us, because our pricing was nothing more than a hypothesis until we had somebody paying it. We were asking $200/month, but I had some transparent conversations with early adopters about this experimental pricing and $100 is where they feel they're getting good value. I also feel like that pricing is more realistic and reflective of the product at this stage.
I will keep the higher price up for a little while longer to gather more data, but expect to drop it and ultimately add a higher-priced tier in the future when there's sufficient functionality.
One interesting thing I've noted is that there is a LOT of interest in the product, but the timing is crucial: Contractors only want to start a trial when they're starting a new project. So I'm trying to capture that moment somehow.
Anyway – we're into revenue and freshly motivated to double-down! Onward and upward to the rightward!
Congrats on the first paying customer @Redman . I was about to ask the reason for targeting smaller companies but then I read through all your updates and got the answer.
Do you have a mobile app or is it just browser responsive? Also I like the section where you ask the potential user to enter their next project date so that you can notify them. It's a great idea!
Most of these companies have offices, right? How about sending them a physical letter and small brochure explaining the product?. Just an idea because I see lot of contractors here have calendars and souvenirs from their suppliers.
Thank you kindly!
Almost all of these builders have small office. I love your idea of sending them physical mail to their office!
In fact, I was originally going to hand out $5 coffee cards on their trucks as I saw them around town, but I think it's more prudent to capture them when they're in front of a computer – at their office.
I'm actually going to spend my first $100 on 20 $5 coffee cards to mail out (along with a little blurb about the product).
Thanks again :)
Congratulations Tom! That's awesome!
Just checked out the landing page/product and it looks great! I built a somewhat similar product to Site Command around a year ago on a much smaller scale (was used internally at my day job). The Site Management problem space is so vast. That said, it looks like you're doing a killer job at building out your app for the niche!
Good luck with the business! I've followed the Site Command page and am looking forward to hearing about customer #2 😊
Thanks Mykal, I really appreciate it! The site management space is vast, and there are many solutions out there, which is partly why I was a little surprised to find small builders still facing so many challenges.
What I haven't found yet is an appropriately scaled product with decent design for this segment of builders – which is why I'm building it!