Smartypilot

Smarter Search, More Sales.

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April 8, 2026 We built an AI search + chatbot suite for e-commerce — here's what we learned

Most e-commerce stores lose customers not because of bad products or poor marketing — but because of a broken search bar and unanswered questions at checkout.

We're Arkomedia, a small team from Rome 🇮🇹. We built Smartypilot to fix exactly that.

What it does:

  • Semantic search that understands typos, synonyms, and natural language

  • A 24/7 AI chatbot that acts as customer care + personal shopper

  • Product Q&A that generates the 4 most conversion-driving questions for every product page

We've been live with real merchants for a while now. Some numbers we've seen: +20% conversion rate on search, +27% conversion lift after a product Q&A interaction.

We're not VC-backed. We're not trying to boil the ocean. We're focused on one problem — mid-market e-commerce merchants who need enterprise-grade AI without the enterprise price tag or the 6-month implementation.

Happy to answer questions about the build, the market, or what's actually worked for us in getting early customers.

→ smartypilot.ai

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About

We built Smartypilot because e-commerce stores were investing heavily in traffic but losing customers at the moment that mattered most — the search bar, the product page, the unanswered question before checkout.