Quick update: Lost 1 customer (sad)
Anyways, it happens and it can happen due to number of reasons - maybe because your product is full of sh*t, you are not updating anything, no customer support (all fine) OR they simply don't need your software anymore. Simple.
I personally think because our product was so buggy and slow this past month, it could have made people super angry. However, we have fixed the issues (or should I say Mahdi my co-founder has fixed all those issues). Huge credit goes to him.
Testing new features like auto-pilot where solidinbox will find users for you and send personalized DMs on automation ✅
Also, we offered 50% off to all of our current users and so they were happy about it. >> Quick lesson: Don't just say sorry, offer some extra incentive and build loyalty.
Will post more updates here. Stay connected 🤝
P.S
Get new customers on Twitter: solidinbox.com
P.P.S
Solidinbox V2 coming soon ;)