StateSet

The iCommerce Company powering Agentic Commerce Operations

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February 26, 2026 Claude Code for DTC Commerce

https://github.com/stateset/stateset-response-cli

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January 19, 2026 StateSet Sandbox

We have developed a new AI Sandbox API that we are using internally from our web apps to run Claude Code instances.

https://sandbox.stateset.app

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November 8, 2025 Integrated our AI Agent with ChatGPT via the Apps SDK

Developed an integration where customers can purchase directly from the brand; using th Agentic Commerce Protocol. We have published our app template and an open source ACP Handler in Rust.

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November 19, 2024 Reasoning Agents

We have launched our latest AI Agent for Reasoning on commerce data.

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July 29, 2024 TikTok Shop Integration

We have added a new integration with TikTok Shop for automating orders, returns and other CX processes using ReSponse! We are excited to build more marketplace integrations and continue to build the autonomous commerce operating system of the future.

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July 29, 2024 TikTok Shop Integration

We have added a new integration with TikTok Shop for automating orders, returns and other CX processes using ReSponse! We are excited to build more marketplace integrations and continue to build the autonomous commerce operating system of the future.

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November 22, 2023 ReSponse AI built with GPT4Vision and RAG for Image Recognition

🚀 Exciting Breakthrough in AI x CX: GPT4 Vision Meets RAG for Image Processing!

🌟 Imagine the Power of Image Recognition Combined with Rich Textual Metadata - in any channel where your customers are... It's Now a Reality with StateSet ReSponse AI!

We're thrilled to announce we have been building a game-changing innovation in AI: the integration of GPT Vision with RAG (Retrieval-Augmented Generation) for groundbreaking image processing capabilities.

🔍 OpenAI GPT4 Vision: Harnesses advanced image recognition to understand and interpret visual data.

📚 RAG AI: Adds a layer of rich textual metadata, providing deeper context and understanding on your companies data.

Together, these technologies create a synergistic AI powerhouse, transforming the way businesses interact with visual data.

Real-World Application: Instant CX responses for a product restocking questions.

Scenario: A customer Instagram DMs you a photo of a product, asking about its availability.

Before: Your CX team might miss the request or have to ask someone for the answer, maybe spending hours identifying the product and checking stock in Shopify, delaying the response.

Now: Our multi-modal AI agent instantly recognizes the product in the image, retrieves the latest inventory status, generates a response and automatically replies to the Instagram DM.

🚀 Rapid, Accurate, and Efficient - This is not just a step forward in AI; it's a leap in enhancing customer experience and business efficiency.

Stay ahead with our cutting-edge autonomous CX & Ops technology. Embrace the future, today! --> response@stateset.com

#AIRevolution #CustomerExperience #TechInnovation #GPTVision #RAG

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July 27, 2023 New Stateset API Reference

https://api-docs.stateset.io/api-reference

We are working on building our client libaries in the following languages:

  • [ ] Node.js
  • [ ] Python
  • [ ] Ruby
  • [ ] Go
  • [ ] Java
  • [ ] PHP
  • [ ] C#

We are excited about the release of the new REST API and we are looking forward to seeing what you build with it!

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July 11, 2023 New Stateset Documentation

We are working on updating our node.js sdk in addition to stateset-react package that will provide UI components for merchants to setup custom create return pages and more. We are excited to release the new docs and continue to share more about our API.

To learn more check out: https://docs.stateset.io/stateset-docs/

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January 30, 2023 Stateset ReSponse AI: Revolutionizing the way that you work. Save time by automating your customer service responses.

ReSponse AI uses state-of-the-art Artificial Intelligence powered by GPT3 to quickly and accurately build data-driven responses ready for your Customer Service Team to approve. Its infinite power is to understand the context of the customer inquiry, collect the relevant data across your Order, Inventory and Operations Apps and bake them into beautifully crafted Natural Language Processing messages, cutting down your time-to-answer.

https://apps.shopify.com/stateset-response

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To empower fast-growing DTC brands with an autonomous commerce operating system that eliminates operational friction, enhances customer experiences, and drives unprecedented growth.