TextBack Pro

Auto SMS reply for missed calls, built for UK tradespeople

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September 7, 2026 My dad lost £40k/year in missed calls. I built the fix.

He's a plumber. Every time he's under a sink, his phone rings.

He can't answer. The customer calls the next guy. Job gone.

I counted it up once: roughly 3-4 missed calls a week, average job value £200+. That's £40k/year walking out the door.

I spent months talking to plumbers, electricians and roofers across the UK. Same story every time. They all knew they were losing work. None of them had a solution that actually fit how they work on site.

So I built [TextBack Pro](https://textbackpro.co.uk): an auto-SMS that fires back in under 5 seconds when a call is missed. The AI handles the conversation until the tradesperson is free.

Still early days. Trying to figure out the best way to reach this audience since they're not exactly scrolling Twitter between jobs.

Has anyone here built for offline or trade audiences? Would love to hear how you found your first users.

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My dad is a plumber. He'd miss a call on the job, call back an hour later, and the customer had already booked someone else. I built TextBack Pro to fix that.