Thunaivi

AI-Powered Omnichannel Customer Support & Shared Team Inbox

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June 6, 2026 Launching Thunaivi: Ending the tab-switching nightmare for customer support

Hey community,

We just listed our product, Thunaivi, on Indie Hackers!

Most small-to-medium teams lose hours every day switching tabs between WhatsApp, Instagram DM, and Facebook Messenger to reply to customers.

Thunaivi brings all of these into one shared team inbox. Plus, it uses AI to reply to common queries instantly, so your team only handles complex tickets.

We are offering a 7-day free trial to get early feedback. I'd love to know:

  1. What channels do your customers reach out on the most?

  2. What is your biggest frustration with current support tools?

Check us out here: thunaivi.io and would love to hear your feedback!

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About

We started working on Thunaivi because we saw first-hand how chaotic customer support can get for growing businesses. Customers reach out across WhatsApp, Instagram, Facebook, and Web Chat, and support teams are forced t