UserDesk for M365

Delegated M365 administration without the security headache

Visit Website
May 14, 2026 Hey IH.. after 15+ years in IT and security, I realized the biggest drain on an IT admin's time isn't infrastructure breaking.

It's the 15 daily Slack messages from HR asking for a password reset, an alias addition, or an onboarding setup.

The problem is you can't give HR global admin access without creating a massive security vulnerability. So IT just eats the workload.

I built UserDesk to fix this. It's a way for IT to safely delegate M365 tasks to non-technical staff with strict permission boundaries. If you've ever managed a company's M365 tenant, you know exactly what this pain feels like. Would love feedback on the landing page messaging to make sure it's landing with the right audience.

Comment

About

After 15+ years in IT and security, my biggest burnout was the constant barrage of simple M365 tickets: password resets, group additions, onboardings. UserDesk exists so IT/MSPs can safely delegate those daily tasks.