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12 Comments

A really good customer interview template

I wanted to share this with the community. I found document with 26 questions that are absolutely amazing for interviewing customers.

Grab it here: https://docs.google.com/document/d/183PzYjQi2vsIRlPMUrtzRwZF1VdnZWNDAZsrJ4MRT4Q/edit

I had an interview with a customer the other day using these questions and turned it into a customer case study.

I assume you can do the same.

posted to Icon for group Growth
Growth
on August 21, 2022
  1. 3

    My favourite questions for customer interviews is a bit strange but I promise it works:

    Where were you in your life when you realized you needed help for the problem my product solves?

    It really helps frame the midset and the customer journey.

  2. 2

    Thanks for sharing it's fantastic. I'd also suggest reading the mom test book by Rob Fitzpatrick and watching the latest YC session by Gustaf Alstromer (It's called How to talk to users). His slides are online I can share the link if anyone needs it. It really helped me out.

  3. 2

    This is fantastic, thanks for sharing!

  4. 2

    Damn, I guess this was something I was looking for for a long time.

    Recently I made a questionnaire for freelancing and I was looking for something similar. Thanks man.

  5. 2

    Nice one, thank you!:)

  6. 2

    Great work, thanks for sharing these!

  7. 2

    Good and comprehensive list, thanks for sharing!

  8. 2

    thats great list of questions to ask, thanks for sharing.

  9. 1

    I appreciate the link share.

  10. 1

    This comment was deleted 3 years ago.

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