AI Chatbot vs Live Chat: Which Is Better for E-commerce?

Customer Support in Online Shopping

E-commerce platforms rely heavily on fast customer communication.

AI Chatbots in E-commerce

Chatbots handle order tracking, FAQs, and product recommendations.

Live Chat for High-Value Sales

Live chat helps close sales and handle complex buyer concerns.

Markleyo for E-commerce Automation

Markleyo improves conversion rates by combining chatbot automation with live support.