Hey guys,
I'm started to get customers on Paddle but the lack of flexibility is really killing me.
I'm considering moving to Stripe but I wonder if my existing customers will need to re-enter their credit card information on Stripe, or if I'm even allowed to move them over to Stripe.
Has anyone done the move ?
I think the purchase receipt is not optional because of some legal stuff as @azarai mentioned, since they are the effective seller.
Is it the only issue you have with paddle? I'm about to start integrating a payment provider and I'm torn between choosing Stripe or Paddle. I'd love to hear your good and bad thoughts about Paddle.
did you manage to move the transition? just curious, I was searching if that's possible.
I use Paddle and I stay with them because they have one major advantage over Stripe for me. Eu vat handling and i don't need to handle Vat moss at all.
And I do not mind their purchase receipts, removes stuff i had to do myself. Besides, they are selling your behalf so onassume they have to donit for legal reasons anyways.
Interesting; was thinking on going with Paddle. Do you mind elaborating on the problems you had?
I don't have a problem right now but the issue is that if you want to switch to Stripe, you might not be able to move your customers there without asking them to re-enter their credit card.
On Paddle, just annoyed that I can't disable some automated emails like purchase receipt, which I make available through my platform already.