Build a searchable Knowledge Base on Google Docs
Hey everyone!
Sai here from Kbee. Kbee lets you build a searchable knowledge base straight from Google Docs. My cofounder and I built and launched Kbee in under a week in response to our frustration with the knowledge base tool we were using for another project.
To build a knowledge base with Kbee, all you need to do is write an article in Google Docs and relax. Kbee takes care of creating a searchable and branded knowledge base that you can share with internal or external users. Anytime you make an edit or update to the Doc, Kbee will reflect those changes in your knowledge base.
As of today, anyone can sign up to use Kbee. We'd love to hear your feedback!
Thanks!
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This is a great app. This is what I have been looking for. I had created all my SOPs in Google docs for years. Now everything is well organized.
Thanks @realwindypierre!! Appreciate your support and kind words!
Very exciting product, Sai! It looks like a very intuitive way to make knowledge bases quickly and easily. I'm just wondering if themes are available, or if that's a feature that'll be implemented later on?
Great landing page, too; wishing you continued success with Kbee!
hi @silvi thanks for the feedback and the kind words! We have three themes available today: light, colorful, and dark mode. Definitely looking at adding more in the future!
That's fantastic, thanks!
I'm curious on the tech/billing side, assuming it's using Google Apps Script
Was wondering if so, how do you guys figure out the billing on a per-person basis with regards to the quotas on the Apps Script aspect.
I see you can limit by the articles on the pricing plan.
Hey @jdcc, we don't use Apps Script. We are using the Drive API + Next.js SSG to create static snapshots of your content which is pushed to a CDN for instant load times. Pages are dynamically rebuilt as content changes. As a user, your Google Drive quota (aside from storage) isn't used. We use our own service account to perform all operations.
Right now in beta, everything is unlimited.
Oh... that makes sense. Man that's a cool pipeline. Don't have to get into the details but I imagine at some point had to consider how often to regenerate/etc... Anyway cool, thanks for the response/info. Also great name that seems tough to pick something memorable.
That's definitely something we want to learn with this beta. The nice thing about Next's ISR (https://nextjs.org/blog/next-9-5#stable-incremental-static-regeneration) is we don't have to rebuild on a timer, instead content is auto-rebuilt when there is new traffic.
Nvm about the comment of somehow injecting your content into other platforms by a widget... not sure if that would be problematic with cors and what not.
Anyway good luck with Kbee.
Nice product! It may be on your roadmap, but a Slack/Discord integration would be cool. There are a few competitors in the space, but having a knowledge base easily accessible might help increase engagment and drive sales. Good luck.
Cheers, @charlieharris!
Making the machines work for humans is smart and i think kbee did it , but i still didn't understand your service. can you explain for me for what its doing and how it will be beneficial for me?
Hey @MigrenAlmjnoni, thanks for the feedback!
Kbee lets you put together a knowledge base/help center to share with your users without you having to learn a new tool.
You simply write and format your help center articles in Google Docs and Kbee publishes it in a knowledge base that is searchable and looks nice. Anytime you make an update to an article in Docs, Kbee reflects those changes in your knowledge base.
You can see what articles users are clicking on and use that info to improve your product experience.
We built Kbee after getting frustrated with using other Knowledge base tools. We realized we were already writing our articles in Google Docs first and then moving them over to another tool.
aha, Good tool for Mega sites - like what I'm planning to build :) -. awsome man must be genius algorithms behind it.
a tip from me: " knock doors" to promote your product.
good luck guys
support arabic ?
We support any language you can write in on Google Docs! Arabic included :)
This is really interesting.
How about custom domains? Is there a publishing method or does it update live as we edit the doc on Google? I couldn't find your pricing, how do you plan that?
Thanks for the feedback @Dinakar! We are working on rolling out custom domains sometime in the near future.
Wrt to the publishing method, your KB articles are updated live as you edit the doc on Google. If you're working on a doc that you don't want published, just add an underscore ("_") to the title and Kbee will not publish the doc.
We're currently offering Kbee for free. We realized we'll need to provide a few more features before we start charging. After we add those in, we'll be charging a flat monthly fee of $39. As of now, we're offering early users free lifetime access to Kbee (w/ all paid features we rollout) in exchange for feedback.
I tried the product is great and within minutes it was setup.
I'm not comfortable with the account experience only. Which plan am I at? How can I upgrade form that? And the limit of articles or bases I can have is unclear to me.
I would also recommend adding something like "we'll roll out more themes or [x] features in the future". It tell us you're in it for the long term and won't abandon the project.
I mean this is no big deal and doesn't stop me using it. But it affects taking a long term decision with it.
I hear you! Right now anyone that signs up is automatically pushed into the Pro tier. We're working to add on the other things you mentioned (article limits, bases, etc) and getting automated emails to send out when you sign up w/ the details I mentioned in my previous comment (ex: "rolling out xyz features/themes/etc).
Thank you so much for giving us a shot. Means a lot. We'll be reaching out to early users over email to reconfirm the benefits of being an early user.
This comment was deleted 3 years ago.