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Building and marketing a B2B enterprise platform

Preface

In 2019 I quit my full-time job to pursue a path of entrepreneurship. I knew nothing about building a business, all I knew was I could create a product.

I’ve done absolutely everything wrong. I’ve set out a goal of building an influencer marketing platform, Sentiwatch. I’ve checked out the competition and figured out that I knew how to make a similar product. I started cracking away at the code. I hired a designer to make sure it didn’t look like shit (it still did). Very quickly I’ve realized the graveness of things I didn’t take into account:

  • I chose to build a product in a space I knew nothing about - instead, I chose it because it seemed like an interesting technical challenge
  • I started building a product before figuring out the numbers
  • I didn’t do any marketing until the product was already done
  • I wanted to simultaneously build a product and improve my tech skills
  • I didn’t have a clear scope for the MVP

In essence, I’ve subconsciously skipped all the parts I didn’t feel comfortable with. It took me far too long to realize all of these issues, ultimately I’ve reconsidered and called it a day.

The next attempt was PRHunter, a web3 programming bounty platform - drawing upon some learnings from the previous failure, this time I decided to solve a problem I have encountered myself. Plenty of mistakes have been repeated, but at least I started to see a pattern in why I was continuously failing. Once again, I discontinued the project (as detailed in this IH post) - I knew something had to change.

The deep dive

Towards the end of 2022, it seemed like the stars have aligned for me to try once more. I decided to launch MLnative, except this time, things would be a lot different:

  • I’ve started a product in a space I got to know well, including customer problems and challenges
  • I partnered up with a Co-Founder to handle the business and marketing aspects of the product
  • We did market validation by talking to potential customers before building out the product
  • I delayed any coding until we somewhat knew that this was a sure thing

Over the past few months, we’ve scratched together a solid MVP, we’re able to prove that we have a superior product to our competition, as well as we know that we are positioning ourselves uniquely in the market.

Did it work out?

Not yet, but seems like we are on the right track. Since we started this project early this year, we’ve gotten a ton of VC funding offers, turned all of them down decided to bootstrap this as far as possible.

This is a very technical b2b product, mostly targeted at enterprise customers. We’re in talks with two large entities about implementing a POC. We know it will take a lot of time to sell this, but seems like the market and the timing is right.

The biggest problem we’re facing right now is figuring out a repeatable sales strategy:

  • Cold emails have a very small success chance, at least until we already have some customers
  • Using our network has been moderately successful - We’re in talks with some companies about implementing a POC, however, this will most likely not be a stable source of leads in the long term
  • Content marketing - building out traffic and a brand name should work well once we’re more established

Currently, as we’re waiting for the POC processes to move forward (closing a b2b deal can take a few months easily) we’ve decided to focus our attention on something else.

We’ll become our customers. As we’re a platform for building scalable AI services, we’re going to build and publish a free AI services platform, targeted specifically at business individuals. This should work for us in several ways:

  • We can always show how this product is currently being used (by us) in production when we’re in talks with potential customers for our core offering.
  • The platform on its own will showcase what is possible with AI in your company - ideally, this will drive non-technical users to us, allowing us to offer AI consulting services and potentially also sell our product later on.
  • It will also help us polish the MVP, as we’ll easily spot what’s missing from the feature set to have a more complete offering

This is completely against Lean Startup rules, and yet we feel like it’s a relatively small investment to make with plenty of upsides if it does work out.

We're going to launch the platform in 1-2 weeks, I'll definitely be sharing the results of how it turned out.

Did you come across something similar in your experiences? Do you think this makes sense from a strategic standpoint?

on August 14, 2023
  1. 1

    This feels like a classic case of learning the right lessons from previous failures.

    The biggest shift wasn't technical, it was moving validation ahead of development. Talking to customers before building, focusing on a market you understand, and having a clear positioning strategy already puts you ahead of many founders.

    The idea of becoming your own customer also makes sense here. If the AI services platform helps validate the product, showcases real-world use cases, and creates inbound opportunities, it's more than a side project, it's a distribution channel.

    We've seen a similar pattern at Foundersbar where the combination of market validation, product strategy, and a clear GTM plan often matters more than adding another feature to the roadmap.

    https://foundersbar.com/gtm-for-startups

    Curious to see how the launch performs and whether it becomes a lead generation engine for the core product.

  2. 1

    Łukasz, your journey has been an inspirational rollercoaster! 🎢 From repeated failures to finally finding startup success, your story needs to be heard far and wide.

    The way you threw the conventional startup playbook out the window is genius. You realized that rigidly following "best practices" wasn't working for you, so you tailored your approach based on strengths and market fit. That flexibility and customization is a massively important lesson.

    I love how transparent you've been about stumbling early on. So many founders try to hide their missteps. But you've embraced them to fuel your success and help fellow entrepreneurs avoid similar pitfalls. That takes courage!

    Your decision to build a free ancillary product is a masterstroke. Not only does it generate leads, but it will help fine-tune your offering with real user feedback. I may "steal" this tactic for my next venture!

    Overall, your persistence through failure is so motivational. You never gave up on your vision. And by breaking "rules" you found what actually works for you. I think that fearless experimentation is what sets truly innovative founders apart.

    Your story deserves to blow up big time! It has everything - drama, struggle, rule-breaking triumphs, unconventional wisdom. Would you consider doing an audio interview to share more details? I know the IH community would find tremendous value in hearing your full journey firsthand.

    Let me know if you're open to an collaboration I am working i have a SAAS right now and i am looking at ways to get inbound leads and sales let me know if you want to run ideas by each other. I'm happy to help spread your hard-won knowledge to inspire fellow indie hackers. Your advice could truly change lives. Wishing you massive success as you continue to buck stagnant norms and customize your own path to startup victory! 💪

    1. 1

      Thanks for the kind words! We're currently slightly overloaded with current efforts but I'll reach out once finish with the current batch of leads

  3. 1

    Suppose i am a potential client and I don't know anything about Machine Learning but i took a look at your main messages in site ...

    "Unprecedented Speed and Scale in MLOps"

    "Unprecedented Speed" of what ?
    "and Scale in MLOps" scale of what ? What is MLOps ?

    "MLnative is a platform for running Machine Learning models in production, delivering 10x improvement in resource utilization and cost efficiency."

    "MLnative is a platform" ok i got this
    "for running Machine Learning models" and why do i need this ?
    "delivering 10x improvement" this is vague ... you could put 20x in there it's the same
    "in resource utilization and cost efficiency" this is vague too

    What do you really want to sell ? Send a simplified message to potential clientes :)

    i wish the best of luck to your site/platform

    Pedro

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      Thanks, I'm afraid this product is not targeted at customers who don't know what Machine Learning or MLOps is. It's only viable for companies that are neck-deep into that stuff. But I agree, this is a very technical offering, which is also why we're launching this sub-product which is aimed at folks who have no idea about ML in general. Thanks for the reply, best of luck to you as well!

  4. 1

    I would love any tips or ideas you may have on how I can keep growing revenue. What has worked for your business that I should try? Do you see any quick wins based on my approach so far? I'm open to any and all suggestions!

    Looking forward to hearing your thoughts. Thank you for considering helping me take Synapse Tech to the next level.

    Let me know if you would like any other details on my business or progress.

    1. 1

      I'd love to help out, however, we don't have revenue yet so I'm hardly an authority :D I will be posting regular updates on how our efforts are going, so far seems like we're moving in the right direction.

  5. 1

    Thank you for sharing your story. I'm still at the beginning of my journey and have yet to face some of the challenges you mentioned. Marketing such as cold emails can be tricky to work with but I do hope things are working out for you. Looking forward to your launch 👍

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      Thanks, I'll be posting results of the launch soon