Change Management

Today was a crazy Monday. Had an early start with a mentor meeting before a handful of customer interviews. Back-to-back calls revealed some common themes - one being the concept of change management.

This is going to be huge for us.

We're developing a product that is extremely "high-touch" for everyone within an organization and deals with some sensitive topics - performance, feedback, raises, as examples. We'll need to get really good at educating employees and convincing them to adopt a completely new way of doing things. Culture plays a huge role in this.

All of these customer conversations we're having are preparing us to create this content and having these conversations. We're excited to get going...

https://youtu.be/HpKrDdxrkuY 📹

  1. 1

    That sounds great, I'm envious.

    A few things I've learned about change management and buy-in:

    • communicate the value they'll get early and often.
    • small, iterative changes are actually easier for people to swallow than big changes.
    • make the change easy to adopt and easy to remember.

    There's probably more but from my experience you're bug naysayers can become your best users once they're sold.

    1. 1

      These are some awesome points - thanks so much for sharing. I'm going to write them up and post them so I can keep them in mind as we continue forward.

Trending on Indie Hackers
Let's discuss databases? :D I would like to know about your database and your journey in using it 21 comments I'm 20 years old and launched an app that went #1 on the App Store. AMA. 17 comments List of places to submit your startup (for free!) 16 comments I'm 14 year old. I built my side project in 4 hrs and sold it for $2K within 4 days of Launch. My Journey 🎉 8 comments 💔 Y-Combinator rejection to new SAAS launch 🚀 5 comments Would you join an Indie Hacker DAO / Cooperative, if so how should it be structured? 2 comments