Today was a crazy Monday. Had an early start with a mentor meeting before a handful of customer interviews. Back-to-back calls revealed some common themes - one being the concept of change management.
This is going to be huge for us.
We're developing a product that is extremely "high-touch" for everyone within an organization and deals with some sensitive topics - performance, feedback, raises, as examples. We'll need to get really good at educating employees and convincing them to adopt a completely new way of doing things. Culture plays a huge role in this.
All of these customer conversations we're having are preparing us to create this content and having these conversations. We're excited to get going...
That sounds great, I'm envious.
A few things I've learned about change management and buy-in:
There's probably more but from my experience you're bug naysayers can become your best users once they're sold.
These are some awesome points - thanks so much for sharing. I'm going to write them up and post them so I can keep them in mind as we continue forward.