Hi,
Recently in a different topic where I posted my website link, a lot of users complained that the site needed a lot of work. Design wise it needed much more attention.
So I went ahead and had the layout changed.
Is it better like this?
Yes / no? What’s missing?
PS... feel free to sign up and test (and leave your feedback here)
I'm not a designer... but I feel like even I can identify a few design problems that jump out to me. 1) Why is the Free Trial + Pricing buttons on two separate lines with all that blank space on the right? Seems odd to me.
2) At the bottom the two rows of links... they are not aligned well. "About" sticks out more over the left and it looks bad.
3) Why is the sourceforge icon randomly hanging out in such an odd spot, not aligned with anything.
Thank you. Great feedback.
Why not copy the Sendgrid or Mailgun layout? Their layouts have already been optimized and it sounds like your goal is fairly aligned with theirs. Copy their implementation to accelerate quickly.
Not a bad idea 😂😁
Agreed. That would be easiest way to start with.
Interesting @Ishtar
Used to work for the early-stage investor of SendGrid. I can see some compatible features, but keen to know what makes your product better than Mailgun or SendGrid?
It's still a no because it's hard to read the actual benefits for users.
Yes, it’s tough to compete with billion dollar companies and if people keep comparing startups with billion dollar products.
Why not try the product before judging it?
A lot of people here obsessed with giving their money to large Corporations, it feels odd that Indie users are like this
I don't think the design is as big of an issue as the messaging, The top of the page is completely generic. Give a differentiator or position it as a solution to a problem rather than just label what the product is.
It also wouldn't be a bad idea to include a bit of social proof and or content to add credibility.
I have used both SendGrid and Mailchimp. Other feedback had already made excellent points of potential design improvements. On top of those, I want to say that one critical missing element is the lack of key differentiators compared to SendGrid and Mailchimp. Just saying "it's more affordable" doesn't really give me any quantitative idea of how much cheaper, nor it gives me sufficient reason to try a new service, because SendGrid has a lot more functionalities and we have already spent quite a bit of time to set it up.
It’s actually more affordable but also has better inbox delivery (since we only focus on Transactional emails, we have a very high score with ReturnPath)
I will add that also as text.
You can always take the IP you get from Sendgrid and check the SenderScore, but I know most people won’t do this
A few things that I noticed immediately,
You should add some images or icons to spice up the website.
The slideshow under examples feels very unprofessional. Also, I wouldn't want to go to a 3rd party website to figure out what your service does. Maybe add the use cases and other diagrams to your website.
Almost everything on the website would look better if it was center aligned. Ex. everything in the hero section, headers for pricing, FAQ, etc.
The footer alignment could use some work too.
Some answers to the FAQ seem odd. You directly contradict yourself in your answer to "Will my emails go to the spam/junk folder?" by answering "No. Maybe once in a while." As a customer, that would make me trust you less.
Hello,
The last point you made (regarding the contradiction) you were 100% right. I have changed that text.
Will comment on your other points ASAP
You could add some product images to give a sense of branding and what the experience would be like? It's a lot of text only content to consume
I haven't seen what it looked like before, but I have to be honest because I want you to succeed here. Your website lacks any character at all. Branding and design is virtually non existent. I would strongly recommend hiring a designer and copywriter to really spice up the presentation because it needs a ton of work. First impressions are everything, so don't be hesitant to invest in that if you're going to go through the trouble of building a product like this. Best of luck!
Thanks for wanting me to succeed 👊
Do you have a few examples of websites that you consider having character?
Sure. You can check out my own site DesignJoy.co. But otherwise, check Land-book.com as they feature some of the best landing pages everyday.
https://blog.hubspot.com/marketing/fantastic-landing-page-examples
Frankly needs a lot more work in my opinion.
Hey! I use both Sendgrid for my app now. It'd be impressive if you are handling email infrastructure at scale! Here's my take:
Landingpage
On target users:
Hope it helps!
I'd appreciate if you fill out my 3min user discovery survey:)
https://forms.gle/RJ7Mhpy2mt1zRUKh6
Thank you for your feedback.
I want pricing and quality to be first impression (like affordable and good quality service)
Ok will consider it regarding FAQ, thank you
Will also consider combining Free SMTP and Bitcoin SMTP into a dropdown
Will also check the free illustrations, thank you
Some other Indie Hackers has also suggested the same, to copy MailGun/Sendgrid, I will follow this advice.
Just a side note: I know Mailgun and Sendgrid are written all over my site, but that's also for SEO purpose, it's not like I am competing with billion dollar companies :/ I'm more of an alternative option, for users not into big corporations (a bit indie)
I have filled out our survey.
Thanks!
I think it's ok to put down Mailgun and Sendgrid, if that's your positioning. DuckDuckGo guy is openedly biting on Google so.
About the last point, I see Mailgun ended than free tier. I used to use them. That's too bad. I mean cheap is always better. I don't think you need to compare with Netflix. The part I'd be a little skeptic about is if you can actually pull off unlimited emails at that price without dropping emails, since other guys are charging way more. But when I hit the limit of Sendgrid free tier, I will think of your service!
If you hit the limit with Sendgrid would love it you then tried my service as a fellow IH 👊 I read your profile bio, I guess I’m on the same path, don’t know what the future holds
This comment was deleted 6 years ago
Thank you, you were right regarding the pricing plans, fixed it