21
57 Comments

I've built it... now, how do I sell it? I need some help marketing my new app.

Hi Indie Hackers, I've recently finished building an app that I built to scratch my own itch.

It's an app that helps you organize your family life. You can create calendar events like birthdays, assign tasks to your family members, set a calendar with daily chores, create a grocery list, plan your weekly meals.. etc.

As a developer I always face the same problem, I build a product but then I struggle to market/sell it. How do I find my first users? So far I've tried:

  • Manually reaching out people on Instagram (Result: direct messages don't seem to reach people that much unless they follow me)
  • Creating some FB ads (So far I've spent around 40$ and only got 2 installs).

What else could I do to get my first 100 users?

Thanks in advance for your help!

Here is a link to the app (IOS only for now) :
https://apps.apple.com/app/id1483339795

posted to Icon for group Growth
Growth
on January 3, 2020
  1. 4

    Hello Ignasi,

    Here's a list of how to promote your app in the most cost-effective way possible. I hope it'll help.

    https://metrikal.io/blog/how-to-promote-an-app/

  2. 4

    I have 2 apps with about 25k installs altogether, pasting the same advice I have in one of my own threads when someone asked for advice

    TL;DR: ASO is your best strategy

    1. Focus on you key words
      You title is good but might be opportunity to cram in some more key words as your title gives you the biggest boost (e.g. my title is "Scenario Game: would you rather")

    2. Nail your screenshots and copy
      The logo is the first thing users see when they find your app in search, so you have to have the most appealing one of everything in the list a user sees. Compare you logo with other competitors and see if it pops more than the others. The logos in the "L" are a nice touch but make sure they're legible on a mobile device. Consider if the black background is going to appeal to your target demographic.

    Then for actual screenshots make sure it's clear what the app does (people can be that stupid). I can see logos but I don't see the game itself. Make sure to sell the benefit and not the feature. "See how good you are" is a bit general so maybe something like "Discover hundreds of logos to guess" (I'm sure an ASO expert would suggest something better than me here though). If there's a leaderboard then another screen saying "Compete with the rest of the world"

    1. Nail retention
      Retention is the tricky one. Make sure you have analytics in your app first of all, then find ways to keep users coming back. Is there enough content to keep them coming back? Do you notify them when this happens. Keep notifications personal to avoid users switching them off e.g. "Your friend Joe has passed you on the leaderboard"

    2. Nail referral
      If you're not prepared or don't have the cash to boost your app store ranking via ads, then referral is your best traction channel. Do you have any features that will make users invite friends? Once idea that I roadmapped (but never got around to) was guess what the majority voted and turn it into a game to play with your friends. Have a look at the Quiz Planet messenger game to see an example of how it might work. If you have the option to invite a friend to play the game with you then you have free acquisition.

    Oh one more thing, prompt users to rate the app after a number of positive interactions as ratings will give you an ASO boost. I think one of the stores even indexes keywords from comments (but don't hold me to that). For instance, I perform a prompt after about 20 questions are answered as that's what I determine to be engaged. You can even do A/B tests with this to find the magic number.

    Also, try make it as native looking as possible and not interrupt the flow of what the user is trying to achieve (i.e. after they've completed a round as opposed to mid game). I didn't have a logical end point so I made a native looking scenario like "If you had the opportunity to make the developers days and rate the app, would you do it?". If they said yes, it redirected to the app store.

    Original thread here for reference: https://www.indiehackers.com/product/prioritizely/23k-installs-later-quitting-the-b2c-game--Lru5hTZc1dtEU0A-x-Q

    1. 1

      @nasy, I agree with James. ASO is the most crucial & the best place to start to at least start ranking alongside the other apps in your category & be able to be found (and not end up as a "zombie app"). I made this website with ASO tips for both the Apple App Store & Google Play Store from my experiences & reviewing tons of ASO content, give it a look for tips: ASOchecklist.com.

    2. 1

      Thanks James, I've noted your advice, although I see is for gaming I think it applies to my case also.

      1. 1

        Yes this is blanket advice for all apps. Good luck with it!

  3. 3

    A bunch of people seem to think that you can "test" an idea and that "marketing it first" is the only way to know if you have a successful idea. I don't agree with that school of thought. I think the best way to find out if you have a great product is to build an MVP like you have and have people try it out.

    I think a viable strategy here might also be to try and find a "Growth" or "SEO" expert on upwork or freelancer and have their performance tied to organic user growth.

    tips:
    -User your product name everywhere you post, build that brand recognition now.
    -Maybe change "melon Home" to just "Melon" would be easier to tell your friends to go install it.
    -make a video or something that runs through its features? You want to convince someone to install it by showing them its features, most people now if they don't understand 100% the features, they will not even give you a chance by installing it (even if they did they would find it really useful).
    -When you create an account or add a role or type into any of your sections on my iphone in the new dark mode the "first name" "last name" and any type into sections on the app you can't read the titles, you have the names white on a white background.

    • Generally I don't want to create an account just to test the features, there should be a setting to prompt you to create an account only when you want to start posting.
      -I know you are trying to make this a "family planning" thing, but your limiting your market needlessly, this could easily just be a better planner to have with anyone you want. You could plan with your friends, and everyone could just have a setting for "share my planner with these people" or "share only if we have common plans". Right now if I add my brother to this app, how will he be connected to it? how will he get the responses for it on his app? are the accounts connected?
      -I think you focused on so many different features on the app, that you might not have focused on the things driving the most value enough. for example: Seeing the To-do list that you have vs what your family members have and the status of that list to me seems more important to have that functionality be really easy and function perfectly over having a kind of a redundant calendar button separating out "tasks" and "events". Like you should be able to categorize and streamline all that into one calendar "Add" button and categorize what its type is by color or something. I think making the app more elegantly simple and intuitive in function by focusing on the important "Value Add" will pay dividends.
    1. 1

      Great feedback here, thanks a lot. I'll fix the dark mode and I'll do the Video, I think it will help me get some installs.

      I agree with all your comments but the one to make it more generic not only "family planning". I understand your point but think the more targeted the app is the easier will be to focus on relevant features as you say in your last point. :)

    2. 1

      The "testing" or "validating" an idea is used massively incorrectly by many, especially in IH.

      Still, the overall concept of "validating", if done correctly, is extremely valuable.

      There is no single "validation", but different 'stages' can be validated in different ways and with different levels of confidence, while some of the stages don't need to be validated, some cannot be validated, and the later stages can be validated only with actually function product.

      For example, the OP could have validated that the problem is real / high-intensity / high-frequency, that there is a large market, that the market can be reached in a cost-efficient way, and that the reached market is interested when pitched with high-level features.

      Case study OP: he didn't validate any of those'stages' in advance, and my guess is that every single of those stages would have yielded negative validation result, and now he is moderately screwed.

      Case study BugJail.com: my main concern was reaching the market in a cost-efficient way, so I validated that 'stage' by burning $200 in ads, knowing that dollar value ROAS would be zero. I had 10X lower CAC than OP, for a product with 50-100x higher LTV, from a scalable channel of 1+ million, and now I'm not-so-screwed.

      1. 1

        Henri thanks for the feedback. I think this problem is High-Frequency (I use it every day) Moderate-Intensity (I am better with rather than without it). I also know there is a large market. I think the only problem is to reach the market in a cost-efficient way.

        However, about calculating the CAC, is it enough to spend a few $ on Facebook to validate the CAC? Are there still any sass categories with positive CAC/LTV with all this VC money flowing into FB ads?

        I've also spent 50$ before building it and got around 10 waiting list customers.
        (After I've released it I've sent a few emails to those and only 1 signed up) .

        1. 1

          There is no formal definition of what high-frequency or high-intensity means, but IMO your problem/solution scores fairly low on both axis. Not hopelessly low, but also not high enough to drive interest to your product purely based on that - as you have witnessed.

          I don't know how many companies have FIRST-degree positive CAC/LTV from Facebook Ads, but it doesn't necessarily matter: If you have higher viral and/or word-of-mouth growth-factor than churn, then acquiring one customer at a loss can lead to long-term N-degree LTV that is massively positive.

          While all your initial traction indicators and ad numbers are discouraging ("moderately-screwed"), keep in mind that they will steadily improve over time, when you understand the needs of customers better, improve messaging and your product, etc. By starting to promote in communities and constantly iterating, I think you have a decent chance of a very large success over time.

          I've seen much worse ideas than yours. Good luck!

  4. 3

    Hi, i think you have a common problem. Did you test your idea before jumping into development? How did you decide that there is a need for it?

    1. 1

      Yes, it's a problem I usually have after launching. I always try to validate my idea by getting some users before building the product.

      In this case, I know there is a need as there are many competitors out there with quite an amount of users. Also, I use it every day so at least I'll use it.

      So I know my potential customers are out there, however, I am not sure how to reach them. Should I use paid ads? Should I create a blog an try to create content? Continue with cold reach on Instagram?

      1. 3

        Ok, let me ask you some questions: do you know how much your competitors getting in revenue? Have you done any research about how they market their solutions? Ads, landing pages, communities, what is their target audience?

        1. 2

          Most of them charge between 5-10$ a month for the premium version. I don't know how many paying users they have but one of them has 5-10 employees and has not raised any money the last years so I could do the math.

          For example one of them is -> familywall.com I don't see they have a blog or a bit community on FB or Twitter either https://www.facebook.com/Familywall

          As I am not a marketer I am a bit blocked as I don't know where should I put my efforts on in terms of Marketing.

          Thanks for your help by the way :)

          1. 1

            These are your main competitors. Great! I think most of the people using traditional reminders and notes, right?) You mentioned you got 2 installs. Paid ones? )

            1. 1

              There are other competitors yes, there are many apps in this space some focus on only one feature, like a grocery list or a family calendar. Mine has all home/family-related activities in one place.

              It's not that my app is something new, I am just trying to build a better product and get a small market share.

              I've got around 10 installs, 4 MAUS including myself and my wife :) Not sure if they came from paid as I am not tracking conversions yet but I would say they came from FB ads.

              I at a point where I still polishing some things but I feel the product is ready to start onboarding users and iterating on feedback.

              1. 1

                Now my question is - you really want to work with that project? You spend 40 $, got 2 installs...means that CAC is 20$) how much do you plan you plan to get from them?

                1. 2

                  This CAC is not great I know, that is why I am asking for alternatives/ideas to get new users, I want to try all the channels options before getting any conclusions.

                  1. 1

                    yes, I understand. By the way, how do you see your customer profile? Age, status, etc

  5. 2

    I think one of the simplest ways to get started with day 1 marketing is to ask yourself:

    Who are my people? Where do they hang out? Then go hang out with these people online and organically introduce this to them.

    It sounds like you need to make some assumptions on who your users/customers would be and start there. "Everyone" isn't a market... You need to niche down as far as you can and try a few different niches.

    For example, "young working dads in tech" could be a niche. Maybe there are some online groups out there that you could join organically and share what you have built.

    Marketing is all about testing. You just have to try a lot of different things and see what gets some traction

    Definitely try some content marketing ("5 Tips to managing a busy family life"). I could see PR maybe working here with parent blogs. They are always looking for content so maybe a guest post could work.

    1. 1

      They are always looking for content so maybe a guest post could work.

      This point is a bit buried near the end, but I think it's an excellent practical piece of advice! When a niche is compatible with this, go ahead and try to get as featured in other blogs as possible!

    2. 1

      Thanks for the advice, I think I have a few marketing ideas to try now to get some users.

    3. 1

      totally agree with this answer!

  6. 2

    Hi!

    I downloaded your app and i had issues trying to register.
    The field labels are almost invisible when using dark-mode on the phone.

    iPhone 7P, iOS 13

    1. 1

      Thanks, for the feedback, I've haven't tested it with dark mode yet, I'll fix it.

  7. 2

    If your competitors do content marketing, this technique is a good one: https://backlinko.com/skyscraper-technique

    Said concisely:
    1- Locate who is linking to your competitors (many paid services like ahrefs .com for this, I don't know a free one)
    2- Write better content than your current competitors
    3- Reach out to those people linking to your competitors, and send them an email, highlighting that your content is more complete, more up to date, easier to consume, etc ...

    1. 1

      +1 Awesome tip Omar!

      Have you tried that yourself / how did it go?

      1. 2

        I'm actually in the process of applying it myself!

        Content wise, I already wrote one such blog post, a tutorial for IFTTT, working up the "More detailed, better illustrated" approach, and I'm planning on writing another one using a different angle, "More comprehensive", that will be a complete survey of the industry my project is evolving in.

        (You can check out the blog at https://blog.monitoro.xyz)

        The current phase at which I am is identifying and contacting people who linked to my competitor articles.

        Ahrefs is an essential part of this process though, and it is a bit too expensive for my budget, so finding a viable alternative slows down the execution ... But I'm strongly considering just footing the bill! Looks like a seriously useful tool.

        1. 2

          Thanks, some random comments:

          .. I've tried Ahrefs against BugJail.com, and the results that Ahrefs gave were total garbage. For example, it showed the #1 most valuable backlink to be a site that in reality had produced 3 visitors in total, while a site that produced 5 figure visitors was not in their top 100 list at all. I would not pay a single $ for Ahrefs. Just IME.

          .. Your blog doesn't link back to your main site via menu or header, so you lose half of the potential traffic there.

          .. Your blog has only one article so far, which may cause the people you contact to think: "okay, that is a better quality article, but because that Omar character hasn't written anything else, the overall experience for visitors we direct to his blog is not so great". Maybe better to first write a couple of more articles, and then start pimping them all at the same time?

          .. Also, the layout of your blog is not exactly great on 32" monitor, the text covered about 10% horizontal space in the middle and the rest was empty.

          .. Also2, I think the current SEO wisdom is to use path (x/blog) instead of sub-domain (blog.x).

          Anyways, good luck with the marketing experiment, and please make a post in IH when you get the results!

          1. 1

            Hey @HenriNext, amazing points! thank you for your thoughtful answer.

            Ahrefs
            Anything you can recommend that worked for you?

            Your blog doesn't link back to your main site via menu or header
            Very good point. I'm revamping the blogging setup

            Your blog has only one article so far
            Also very much on point. I totally ignored this factor, but fortunately I have several article ideas in the pipeline. Will reorganize my prios to ship articles first.

            Also, the layout of your blog is not exactly great on 32" monitor
            Yeah I'm also pretty unhappy with it. I went with the default theme and didn't bother changing it yet.

            use path (x/blog) instead of sub-domain (blog.x)
            This is exactly why I'm revamping the blogging platform!

            Thank you again for your thoughtful exchange. Will definitely make a round up of my experience when I have something of value to share.

            1. 2

              Hi, just a quick reply regarding Ahrefs: it clearly is the #1 rated backlink tool, but some alternatives include Majestic (site down right now) and the top broad/general SEO tools like Moz, Raven, and SEMRush. Of those, I've tried only SEMRush, and it didn't even try to be useful (whereas Ahrefs tried, but failed spectacularly).

              I think the fundamental problem is that the backlink checkers are based on the site's inbound mojo divided by the number of outbound links, but they don't know anything about the traffic...

              1. 1

                Thank you for the references!

        2. 1

          While you're still starting out, it might be considering having your url pattern match monitoro.xyz/blog rather than blog.monitoro.xyz. I don't have proof, but I believe that Google will favour your domain in the latter case. That's what the big players in my niche are doing. It's logical to assume that a subdomain will make search engines perceive your blog as a separate product altogether.

    2. 1

      This is a great link! I plan on doing the same thing this year.

    3. 1

      Thanks Omar, I'll try it although I am not sure I'll be able to create better content, I'll need to think about some related topics I could write about.

      1. 1

        It doesn't have to be "better". You could for example cover an angle that others did not, and thus your article becomes complementary.

        The article also discusses keeping the same kind of content, but with better infographics. Canva.com helped a lot to democratize this so you could give that a shot as well.

        Best of luck!

  8. 2

    Go to Mumsnet! It's like Reddit for mother's, they'd love it.

    1. 1

      Great, I'll check it out thanks!

  9. 1

    Why don't you get family-based influencers via YouTube to test it out and critique.

    1. 1

      How do you reach those influencers on Youtube, do you leave them a comment asking for a collaboration? What kind of proposal/message do you send?

      1. 1

        Build relationships with a PR strategy. Comments will not receive responses when they may already receive millions of them. You'll need an incentive, a proper introduction, a warm approach and to align a premium content idea with their audience. We can talk more about it if you want.

  10. 1

    I suggest you address your singular review on App store first. The guy who wrote he can't figure out how to create an account. No amount of marketing can make up for bad onboarding flow. Fix that before you invest in growth.

    1. 1

      Hi Brian, yes I will, I'll improve the onboarding right now to make sure, the process is simple an easy, thanks!

  11. 1

    You’ve got tons of advice already. There are loads of parent groups on fb you could join and carefully market to.

    But, taking a step back... have you spoken to your immediate network? Especially the real life ones. Other families in your town, people you interact with on a daily basis (eg shop owners), if you’ve got kids then other parents you see on the school run, local parent groups etc etc.

    There might be people you can talk to much more easily than finding them online. To get the first users anyway.

    1. 1

      I think my users are techie-parents and I live in a small town not really surrounded by techies, but yes I have some friends that could try it, I'll ask them :)

      1. 1

        I'd also thought about something similar but more in depth to get my family better organized. Tweet here (and look at my replies)

        1. 1

          Hi Paul! Yes, I think we had more or less the same problem, organizing family/home stuff. :)

          When you say more in-depth, what features do you think my app is missing? Have you tried any other similar apps?

          1. 1

            I haven’t tried any other apps. I’ve only really just sat back and thought there needs to be a better way. I think Notion would work but haven’t looked into it.

            I’m thinking beyond task lists and calendar. I want to an FAQ or wiki. For example, to note down doctor visits for my son (he’s 2.5 so has checkups and vaccinations regularly). Not just when the next visit is, but have a record of what happened on the last one, and to note any illnesses he’s had and medication. So I can remember them.

            Another example would be keeping a note of shared logins. Like Netflix and Apple TV.

            When the car was last serviced, when next one needs to be done.

            I’ve got a second house and don’t stay there very often anymore (4 or 5 times a year) so can never remember what’s there and what we need to take on the next visit.

            So, task list and calendar is good. But I want to be able to store more text based infos and attach docs and images. But have that text info logically categorized and ideally linked to calendar events and tasks.

            1. 1

              Makes sense, I think having a Notion-style documents and notes section would be great. I had something similar in the initial spec features list however I decided to focus on calendar and todo lists firsts to keep the first version simple. But I will add these features down the line for sure...

      2. 1

        What about tech/developer meetups in your nearest big city?

  12. 1

    The best go-to-market marketing in this case is to compile a list of blogs where your target audience (moms, dads, family, etc) hangout and reach out to the bloggers and ask them to publish a guest post or ask them to review the app.

    Better yet, go find out who wrote a review about your competition apps and reach out to them.

    You have something there as the number of installs on some of those apps exceed 100K. That is a validation on its own.

    Good luck!

    1. 1

      Noted! I will make and reach that blogs list, thanks for the advice.

  13. 1

    Anyone suggesting that you approached this backward by building the MVP before doing customer validation is bringing up a moot point. You've already built it, so it's irrelevant whether or not it was "done right".

    Anyways, what I'd do is identify a very specific niche that would love your app. You probably are considering your target market as "families". Instead, you should really be thinking of customer personas like, eg. "mothers of a certain age with more than 2 children". Then, try to figure out where those people hang out online, like certain forums, blogs, etc.

    Another important thing to note is that you have identified several competitors. That's actually good - you can focus your marketing on positioning yourself as "The best alternative to XYZ app in 2020". You can even run PPC ads targeting keywords like "XYZ app alternative".

    Don't give up hope! You know you have a valid market because of your competitor's success - good luck!

    1. 1

      Thanks for the feedback. I used the "scratch your own itch" approach. I thought I would build it for my needs so at least I would use it and probably out there there will be people that like it also. The only problem I have at the moment is reaching this "Personas" I think as you said I need to find channels to reach them effectively.

  14. 1

    I think this could be backwards. I don't know what the spark was that caused you to create it, but have you seen evidence that anyone wants it?

    Here's an analogy: if your friends keep talking about how they've really been wanting to eat $SOME_MEAL and then you go and prepare it, it's likely you can get some people at your dinner party to eat it!

    But it might not work out if you go off on your own, make something you want to, and later emerge saying, "I've cooked a meal! Now I need to find people to eat it..."

    1. 1

      This comment was deleted 5 years ago.

  15. 1

    Always market first to know if it's going to have traction, then build&market at the same time, and finally market it non-stop when it's ready. Both are mandatory.

  16. 1

    This comment was deleted 5 years ago.

    1. 2

      I'll try this, I didn't think about Linkedin as a channel. I'll try it and let you know, thanks!

      1. 1

        This comment was deleted 5 years ago.

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