Honest post. I built a health tool I believe in, marketed on Reddit (got banned), Twitter, etc., and have zero sales. What I'm realizing: I was broadcasting before validating, and I have no social proof. Sharing in case it helps another founder avoid the same trap. Curious for those who got their first 10 users, how did you actually do it?
The comments here have some good specifics though, direct outreach to people clearly stuck on the exact problem beats broadcasting into a community and hoping. I've actually avoided LinkedIn for this whole project because I didn't want it crossing into my day-job network, but seeing outreach framed as direct DMs rather than posting has me reconsidering that piece specifically.
Solid and honest post — respect for sharing it publicly. A lot of us have been exactly where you are: build something we love, blast it out, then wonder why crickets.
The "broadcast before validate" trap is real. Most founders (myself included early on) focus on telling instead of listening. The first 10 users almost never come from broad marketing. They usually come from:
Direct outreach — DMing or emailing people who are clearly struggling with the exact problem your tool solves (not random cold messages, but genuine, specific ones).
Niche communities where your target users already hang out (smaller Discords, forums, Facebook groups, or even relevant subreddits before they banned you).
Personal network — friends, friends-of-friends, former colleagues, etc. Offer it for free in exchange for honest feedback and a testimonial if they like it.
Building in public — sharing the journey, the struggles, the iterations. People buy from founders they feel connected to.
Social proof is hard to get at the beginning, so sometimes you have to manufacture it ethically: give it away to 10–20 people who fit your ideal user profile, really nail their use case, and ask for a short testimonial + permission to share their result.
You already have the hardest part — a tool you believe in and the humility to reflect. That’s a huge advantage. Now it’s just about finding the right 10 humans who need what you built.
Wishing you momentum. What's the health tool, by the way? Might know someone who needs it.
The part that stung in a good way: "focus on telling instead of listening." That's exactly what I did. I wrote 150 posts before I'd had a single real conversation with someone in my target audience. Backwards.
The tool is called Phase. It reads women's hormone lab reports and explains them in plain English, built specifically for perimenopause. The gap I kept noticing: women get handed a panel full of FSH, estradiol, LH numbers, get told "you're normal," and nobody explains what any of it actually means. So they're left googling at midnight while feeling awful.
Your point about giving it away to 10-20 ideal users and nailing their use case is what I'm doing next. I've been overthinking how to find them, turns out the answer is just going where they already are and asking about their experience instead of pitching.
And yeah, "the right 10 humans" is a much less overwhelming goal than "go viral." Needed that framing.
If you do know anyone navigating perimenopause who's been frustrated by their lab results, I'd genuinely love to talk to them, not to sell, just to listen. Either way, thanks for the push.
This hits hard — "broadcasting before validating" is the trap a lot of us fall into because posting feels like progress.
One reframing that helped me: treat launch posts as distribution tests, not product tests. If Reddit/Twitter give you silence, that's signal about channel-message fit, not necessarily that nobody wants the health tool. The first 10 users usually come from awkward 1:1 conversations (friends of friends, niche Discords, people who already complain about the problem) where you can watch them try it.
Social proof is chicken-and-egg too — even 3 screenshots of "this saved me X minutes" beats another broadcast. Curious which channel felt closest before it went quiet.
Twitter felt closest, but honestly "closest" is doing a lot of work there, a few likes, no clicks. What you said about distribution tests vs product tests is the part I needed to hear, because I'd collapsed the two into one big "nobody wants this" conclusion, which isn't actually what the data says.
The 1:1 thing is where I keep flinching. Posting is comfortable because nobody can reject you personally. Sitting in a conversation watching someone use the thing is terrifying, which is probably exactly why it works. Working on getting over that this week.
And you're right that three screenshots would do more than another hundred posts. I don't have those yet because I've been marketing to strangers instead of getting five real people through the door. Fixing the order of operations.
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Your own last line is the real answer. Zero sales and zero conversations together usually isn't a distribution problem yet. Before posting anywhere else, go find where perimenopausal women already hack this: screenshotting lab panels into ChatGPT, paying a naturopath to read the results, asking "what does this even mean?" in Facebook health groups. If they're already doing something manual and annoying to solve it, demand is real and you've got a messaging problem you can fix. If you can't find anyone even hacking it, that's your answer, and it's cheaper to learn now than after another month of posting.
Your first 10 tend to come from those same places. You answer the "what does my TSH result mean" question for free, in the group where it's already being asked, and a couple of them ask what you're building. Not a launch. A conversation you were useful in first.
This is the comment I needed. You nailed the actual behavior, women are already screenshotting lab panels into ChatGPT and asking "what does this even mean" in Facebook groups. That's demand hiding in plain sight and I've been ignoring it in favor of posting into the void. And the last part especially: answer the "what does my TSH mean" question for free, in the room where it's already being asked, and let the conversation come to you. Not a launch. That's the shift. Thank you.
Since your input is lab panels, one thing to settle before those first 10 conversations: hormone results are health data, a special category under GDPR. In the EU that means explicit consent under Art 9 and holding as little as you can get away with. In the US you're outside HIPAA as a non-covered entity, but Washington's My Health My Data act carries a private right of action, and that's the one with teeth.
For this stage I'd hold nothing. Read the panel together on a call, write down what confused her, delete the file. Same for testing prompts: if you're pasting someone else's results into ChatGPT, use an account with retention off. Getting that wrong once, with this audience, is a story that follows the product for years.
This is a part I hadn't thought hard enough about, and for this audience specifically it's not optional. Hormone results being a special category is exactly the kind of thing that, done wrong once, becomes the story that follows the product forever, you're right.
"Hold nothing" is the right posture for where I am. Read the panel together, capture what confused her, delete the file, I don't need to be storing anyone's labs to learn what I'm trying to learn right now. And the point about testing prompts with retention off is one I'd have missed completely; I've been pasting sample results into an account without checking that setting. Fixing that today.
The My Health My Data private right of action detail is the one that made me sit up, since that's the one with actual teeth. Appreciate you flagging the specific law rather than just "be careful." Saving this whole comment.
Glad it landed. One practical thing for those first calls, since you'll be reading panels live: say out loud that you're not keeping the file, before she shares it. It changes what people tell you. Someone who knows the result isn't being stored is franker about what actually scared them in it, and that candour is the whole reason you're doing calls instead of a survey. The privacy posture isn't only legal cover, it's what makes the research work.
This whole comment is going in my notes and I'm acting on it today. "Hold nothing" is exactly right for where I am, I don't need to store anyone's labs to learn what I'm trying to learn, and the moment I do store them I've taken on a risk I'm not remotely ready to manage.
The retention-off point on my AI account is one I'd have completely missed, I've been pasting sample results in without checking that setting. Fixing it before I touch another real report.
And saying out loud that I'm not keeping the file before she shares it, I hadn't thought of that as a research tool, but you're right that someone who knows it's not being stored will be franker about what actually scared them. That candor is the entire reason to do calls instead of a survey. Thank you for flagging the specific law instead of just "be careful."
I think the biggest shift happens when you stop asking "Where can I post my product?" and start asking "Where are people already talking about this problem?"
I've found that consistently answering questions in communities like Reddit, Quora, and niche forums builds much more trust than simply sharing a launch link everywhere. It takes longer, but people start recognizing your name before they ever see your product.
Another lesson I've learned is to separate attention from validation. Lots of views or likes can feel encouraging, but conversations with people who actually have the problem usually provide much better feedback. Those conversations often improve both the product and the messaging.
You're already asking the right questions, and that's a much better place to be than just posting to more platforms.
This is really well put, especially separating attention from validation, that's a distinction I've been blurring. Views felt like progress, but you're right that they're not the same thing as one real conversation with someone who has the problem. And the point about answering questions in communities so people know your name before they ever see your product, that is the slow version I kept trying to skip. Clearly the skipping is what got me banned and stuck. Saving this. Thank you for taking the time.
@AlexDeGreat A month on, I'm curious whether the note file actually filled up, and whether anyone said no.
The thing I've learned since that I'd add: when someone does hesitate, it's almost never about the compliment. It's about the stack and the spend. People are cagey about what they're paying for and what they've built with, and much less cagey about what changed for them. So "can I write about how you use my product" gets a no, and "can I quote what you said about the time it saved you" gets a yes, from the same person on the same call.
And when the no is firm, it's often not even theirs. It's a manager or a legal team they have to run it past, which is a different problem with a different fix. Worth finding out which one you're actually hitting before you write someone off.
The "broadcasting before validating" diagnosis is right, and the Reddit ban is almost a rite of passage — I've had posts auto-removed for low karma too. I'm running this exact experiment by hand right now, across Reddit, Quora and here, for three small products I build solo (LeadGrid, a local-lead tool; WakeWin, an alarm app; Fablino, bedtime stories for parents). Disclosing all three so this isn't a stealth pitch.
On the "first 10 users" question specifically: instead of announcing the product, I search for people already describing its problem in their own words — a complaint, a "does anyone know how to…" — and reply as a person who happens to have built something relevant, and say so. Answering an existing question lands completely differently from dropping a link into a thread about something else. One reply to real intent beats a week of broadcasting.
Two things I didn't expect: channel matters more than volume (for a new account this community has been far more receptive than Reddit or Quora, which stay slow until you've built some history), and disclosure helps rather than hurts. For a health tool I'd go find the two or three forums where your exact user already complains about the problem, and just be useful there for a couple weeks before you mention the product at all.
You're already past the hardest part — noticing it instead of posting louder.
Not obvious at all, I buried it, it's called Phase. You upload a hormone lab report and it explains every number in plain English, aimed at women in perimenopause who get handed results with no explanation.
Local exposure is an interesting angle I hadn't considered. Gyms wouldn't be the fit, but the equivalent for me might be OB/GYN waiting rooms, menopause clinics, or women's health practices places where someone is literally holding a lab report and confused. Harder to get permission for than a gym board, but way higher intent. Definitely thinking about this now, thanks.
OB/GYN waiting rooms and menopause clinics are a much better fit than gyms for what you're doing — someone sitting there holding a lab report they can't read is your exact user at the exact moment of the problem. The permission hurdle is the catch. What's worked for people I know is not asking to put up a flyer (reads as advertising to the office) but handing the practice something they can give out as a patient resource — a little "confused by your results? here's a plain-English breakdown" card. Clinic looks helpful, you get in front of real intent. I'd try it with one friendly practice before worrying about scaling it.
The fact that you disclosed all three products makes me trust it more, not less.
"Answer an existing question instead of announcing the product", that's a completely different motion from what I've been doing. I've been showing up with a thing to say. You're describing showing up to something already happening. Way less likely to get me banned, too, which is a real consideration at this point.
The channel vs volume point stings in a good way. I spread myself across Reddit, Twitter, TikTok, Instagram, Discord thinking more surface area meant more chances, and got thin nothing everywhere instead of depth somewhere. Picking two forums and being genuinely useful for a couple weeks before I mention Phase at all is the plan now.
Good luck with LeadGrid, WakeWin and Fablino, running three solo is a lot. Following along.
Ha, the "thin nothing everywhere" thing — I lived that my first two months too. The unlock for me was boring: pick the one place your buyer already complains about the problem, and answer people for a couple weeks before you link anything. On IH that's easy because being a founder is the whole point. On Reddit I had to eat a few removals to learn which subs tolerate a disclosed "I built this" and which nuke it on sight.
One thing that saved me time: keep a tiny list of the recurring questions in your two forums, and when one shows up you can answer better than anyone else, that's your at-bat. Low volume, high usefulness, in threads that already have eyeballs.
What's Phase, by the way? Drop me the one-liner — happy to follow along and trade notes.
It's called Phase — you upload a hormone lab report and it explains every number in plain English, aimed at women in perimenopause who get handed results with zero explanation. https://phase-hormone-guide.lovable.app
The "keep a list of recurring questions in your two forums" thing is smart and I hadn't thought of it as a system. Right now I'm just reading and taking scattered notes. Turning it into an actual list means I'd notice the repeat questions instead of treating each one as new. Stealing that.
Happy to trade notes anytime, running three products solo while giving this much thought to strategy is genuinely impressive.
Phase makes a lot of sense the second you say who it's for — someone staring at a lab report full of numbers nobody explained is about as clear an "already mid-complaint" user as it gets. That recurring-questions list will probably write half your marketing for you: every "what does high FSH even mean" you answer once becomes a post, a landing section, a reply you reuse. On trading notes, I'm in. I'll be around here — WakeWin's the one I'm learning the most on right now, so if you ever want the consumer-app side of this in exchange for the health-vertical stuff you're seeing, happy to swap. Good luck getting in front of that first clinic.
The recurring questions list writing half my marketing is already proving true, every "what does high FSH mean" is a landing section, a post, and a reusable reply all at once, you're right that it compounds. Turning my scattered notes into an actual list this week.
And yes to trading notes, the consumer app side is genuinely where I'm weakest, so swapping the health vertical stuff I'm seeing for what you're learning on WakeWin is a good deal for me. I'll be around too! Also good luck with the alarm app; consumer's a brutal, crowded space and you're clearly thinking about it the right way.
Take the swap. The one WakeWin thing that keeps surprising me: disclosure actively helps here. "I built X and it's mine" gets warmer replies than trying to sound like a neutral happy user — people can smell the second one instantly. The consumer side is brutal on retention though; an alarm lives or dies on whether someone opens it the second morning, so I'm spending more time on that than on acquisition right now. Turning your recurring-questions into a list this week is the move — ping me when it's up, I'll read it. And yeah, I'm around.
The point about every "what does high FSH mean" answer becoming a reusable asset is one I hadn't connected, i've been treating each question like it's new instead of building a bank. Turning my scattered notes into an actual list this week.
And yes to trading notes. WakeWin being your consumer app learning ground is useful to me since Phase is consumer too, happy to swap the health vertical stuff I'm seeing for the consumer app side you're further along on. See u around
I like this advice. Related to original post, what type of health product did Alex build(please excuse me if its right in front of my face)? Just wodering if local exposure is also a channel. For example if its a fitness app, does it help, members and(or)trainers at a gym? Pitch it there drop a simple QR code invite on their community board, and be sure to introduce yoruself. Again if I'm way off, feel free to tell me, as these are just thoughts.
On the fitness-app version of this, I'd aim at the trainers, not the members. A trainer with 20 clients is a tiny distribution channel who actually cares whether the tool makes their clients stick around, so "here's something to give your clients" beats a QR code on a wall people walk past. Same idea as the clinic angle — get in front of whoever already has the audience and a reason to care.
Haven't tried partnerships yet, mostly because I don't have enough traction to be worth partnering with, which might be circular thinking on my part. Who'd be complementary though: cycle-tracking apps, menopause telehealth, women's health newsletters. A warm intro from a newsletter writer to their list is probably worth more than everything I've posted so far combined. Adding it to the list.
For me, I posted the same idea in different subreddits twice. The first time, I shared only the idea along with a little story about how I came up with it and why I believed it would work. I received mostly hate and negative comments across all the subreddits.
About two weeks later, I posted the same idea again, but this time I included proof. I shared screenshots of the backend code, used technical terms to show I had actually built something, and added some X posts discussing the same problem my product was trying to solve.
The response was completely different. I got lots of positive comments, useful suggestions for improvement, and several people even said, "Let us know when it's ready." There were still a few negative and demotivating comments, but far fewer than before.
So, my takeaway is this: whenever you're posting about your product, try to include some proof of what you've built and clearly show the problem you're solving. It makes people much more likely to take your idea seriously.
Proof changing the entire response is a really practical takeaway, same idea, different reception, purely because you showed the receipts. I have screenshots and a working product, I've just been leading with the pitch instead of the evidence. Going to flip that order.
New to this startup thing myself, definitely following this post! Thanks for sharing 😊
:)
You're learning one of the hardest startup lessons: visibility doesn't equal validation. Instead of posting everywhere, focus on solving a real problem, engaging with people who already need your solution, and collecting honest user feedback. Your first customers usually come from meaningful conversations and trust—not from mass promotion.
thx
"Visibility doesn't equal validation", just added that to my notes. It is such an obvious thing in hindsight but I was fully operating like they were the same. Appreciate you spelling it out plainly. Meaningful conversations over mass promotion, got it
Definitely interested in boosting sales, will be following 👍🏻
Appreciate you following along 👍 I'll be posting updates as I actually run this five user test, so hopefully there's something useful in it for you too.
Been living this exact week myself, so no advice from a mountaintop — just what I'm seeing from inside the same hole: "posted everywhere" usually means one post per place, and every community treats a new account's first post as spam by default (Reddit mod queues, IH posting gates — I've hit them all in the last 48 hours). What's actually moved the needle for me isn't posts at all — it's comments. Showing up in other people's threads with something useful. Slower, but it compounds and nobody's immune system attacks it. What were you selling, and where did the posts land? Curious whether yours is a channel problem or a message problem.
When you said "one post per place" is painfully accurate and that was exactly me. Also, I hit the same walls in the last week: Reddit permabanned me on day one, IH posting gates, the whole immune system response you're describing. The comments over posts thing is the lesson I'm clearly learning the hard way too.
To answer your question: I'm building a tool that explains women's hormone lab results in plain English, aimed at perimenopause. Posts landed on Reddit (women's health subs), Twitter, and a few others. And honestly your question is the exact one I can't answer yet, whether it's a channel problem or a message problem. Given zero sales AND zero real conversations, I'm starting to suspect it's not distribution at all, and that I haven't actually proven anyone urgently needs this. Which is scarier but probably more useful to face. What are you building? Sounds like we're in the identical hole this week.
"Broadcasting before validating" is a sharp way to put it, and the Reddit ban point in the comments is worth sitting with, that's usually the platform telling you the post read as promo, not bad luck. Answering questions in threads before having anything to link to is probably the least glamorous advice in this whole thread and also the most correct. What does the health tool actually solve, curious if the problem itself is one people openly complain about anywhere yet.
You're right about the ban, I've made peace with the fact that it wasn't bad luck, it was the post reading as promo even though my intent was genuine. The platform was telling me something true.
To your question, the tool explains women's hormone lab results in plain English, aimed at Perimenopause. And here's the honest answer to "do people openly complain about it": yes, constantly, but I've been observing it rather than engaging it. Women in Perimenopause communities regularly post some version of "my labs came back 'normal' but I feel awful and nobody will explain what my FSH/estradiol actually mean." That specific frustration, being handed numbers with no translation and feeling dismissed, comes up over and over.
Which, now that I say it out loud, points exactly where this whole thread has been pushing me: stop broadcasting near those complaints and start replying to the specific people making them, being genuinely useful before I have anything to sell. That's my next two weeks.
That's a strong, specific insight to land on, "handed numbers with no translation and feeling dismissed" is exactly the kind of language that tells you the problem is real and the frustration is raw, not manufactured. Replying directly to the people already saying that out loud seems like the obvious next move now that you've actually named it. Good luck with the next two weeks, that sounds like the right shift.
Thx very much :)
Anytime, good luck with it.
"broadcasting before validating" is a great way to put it. posting into a feed is you talking at people. answering someone who's actively describing the problem is you talking with one person who already raised their hand - completely different starting trust.
the reframe that helped me: a post is a bet that the right person happens to scroll by at the right moment. a reply to someone who has the problem right now removes all that luck. slower and less scalable, but the first handful of customers basically never come from reach, they come from being genuinely useful to a specific person before you had anything to sell them
A post is a bet that the right person happens to scroll by at the right moment. I was treating reach as the goal when reach is actually the expensive, luck dependent version of what I want. Replying to someone actively describing the problem skips the lottery entirely they've already raised their hand. It's slower and doesn't scale, and I think I was avoiding it precisely because it doesn't scale, which is backwards this early. The first handful of users coming from being useful to one specific person before I have anything to sell, that's the part I needed to hear. Thank you.
Living this exact lesson right now. Posted a genuine story to Reddit from a new-ish account and it got auto-removed within minutes — not because it was bad, but because a new account + a link just reads as promo to the filter. What's working instead: being useful in threads where someone's already describing the problem, no link, for a while first — slower, but by the time they check you out they already half-trust you. Any channel that's surprised you on conversion?
Yeah, that "new account + link = auto-promo flag" thing bit me hard, permanent ban on day one. What you're describing (being useful in threads where someone's already naming the problem, no link, for a while) is exactly the correction I'm making. On conversion surprising me: honestly nothing has yet, because I now think I was measuring the wrong thing, I was watching for sales when I shouldve been watching for whether anyone even resonated with the problem. What was the channel that surprised YOU most?
The first 10 for me didn't come from posting into feeds at all — they came from answering questions in threads where someone was already describing the exact problem, days or weeks before I had anything to link to. By the time I mentioned what I'd built, they already knew me from a few genuinely useful replies.
Reddit banning you is a strong signal worth sitting with, not just bad luck — it usually means the post read as promo to mods even if it didn't feel that way to you. The fix isn't a better post, it's showing up as a person answering questions in that community for a while before you ever mention what you built.
"Broadcasting before validating" is the right diagnosis. The slower fix: find where people already complain about this exact problem, and be useful there first.
This reframe is very useful I've gotten "the fix isn't a better post, it's showing up as a person for a while first." And you're right that the ban is signal, not bad luck; it read as promo to the mods even though my intent was genuine, which means it probably read that way to real users too. Sitting with that. Question: how long did you typically lurk and help in a community before you ever mentioned what you built? Trying to calibrate the patience.
Broadcasting to empty rooms is the #1 trap. What shifted for me: instead of posting about my product, I started replying to existing conversations where people already described the problem. Each reply put me in front of an audience that was already engaged with the topic — no cold start.
"Broadcasting to empty rooms" is going straight into my notes as the phrase for my whole first month. The shift you're describing replying to existing conversations where the problem's already named, instead of posting about the product is so much lower friction than what I was doing. Did you find those conversations mostly through search (keywords for the pain point), or by just living in a few specific communities daily?
"Posted everywhere" with zero sales usually means you showed up in launch channels, not where buyers already describe the pain in their own words.
Curious: are you hunting Reddit / niche forums for that language yet, or still mostly broadcast (IH/X/PH)?
I built a scored thread digest for indie founders (discovery only, not auto-posting). If useful, I can map a sample on a 10-min call — or send a feed if you drop one-liner + 3–5 subs + pain phrases.
"You showed up in launch channels, not where buyers describe the pain in their own words" , yeah, that's exactly my mistake, called cleanly. To answer you: still mostly broadcast (IH/X/PH), not yet systematically hunting Reddit/forums for the actual language people use. That's clearly the gap. I appreciate the offer on the digest tool I'm early enough that I want to do the manual listening myself first (I think I need to feel the language before I automate finding it), but I may take you up on it once I know my pain phrases better. Genuinely thank you.
That’s the right call — manual listening first will help you learn which phrases are real pain versus generic launch feedback.
Once you notice the same 3–5 complaints repeating and the daily hunt becomes tedious, that’s exactly when automation starts making sense.
Keep me posted on what language you find — happy to help map it later.
Will do. And "when the daily hunt becomes tedious" is a good trigger to watch for, automating before that point means I'd be automating a search I don't understand yet, and I'd never notice the phrasing I wasn't expecting.
Early pattern, unverified, small sample: the complaint almost never uses medical vocabulary. It's "my labs are normal but I feel awful," "nobody explained anything," "I felt rushed out of the appointment." The clinical terms show up in the replies, not the original post. Which suggests I've been writing for the wrong half of the conversation.
I'll message you once I've got a real list rather than three examples.
That phrasing insight is gold — patients complain in plain language, clinicians reply in clinical terms. Searching the wrong half of the conversation will miss almost everything.
Agree on the trigger: don’t automate until the daily hunt feels tedious and you already know what “good” looks like.
Whenever you’ve got a real list (subs + phrases), send it — happy to run a scored sample then. No rush.
Will do. Give me a couple of weeks of actual listening and I'll have something real rather than three examples I happened to notice.
One thing I want to test before I send it: whether the phrasing changes by platform. My hunch is Facebook groups skew even more emotional than Reddit because it's less anonymous and more support shaped, but that's a guess. If that holds, "the right search terms" might not even be one list.
Appreciate you not pushing the tool on me while I figure this out. Made me more likely to use it later, not less.
Sounds good. The FB vs Reddit phrasing split is useful; when you’ve got a real list, ping me and I’ll run a scored sample if you still want it.
No rush.
Will do. The platform phrasing split is the part I'm most curious to test too, my hunch matches yours, that Facebook skews more emotional because it's less anonymous and more support-shaped, so the "right search terms" might genuinely be two different lists per platform.
I'll come back with a real list once I've actually listened for a couple weeks instead of three examples I happened to notice.
Zero sales after broad posting is enough signal to stop adding channels. I'd pick one narrow health use case, recruit five people who already spend money or time on it, and watch them attempt one task before asking them to buy. The decision gate isn't social proof yet; it's whether 3 of 5 complete the workflow and ask to keep using it.
Tbh, this is the most concrete push I've gotten and I needed it. "The decision gate isn't social proof yet; it's whether 3 of 5 complete the workflow and ask to keep using it", that's a completely different (and better) bar than "get people to post about it." So the move is: recruit 5 women who already spend time/money understanding their hormone health, watch them actually upload a lab report and try to understand it, and see if 3 finish and want to keep going. That reframes my next two weeks entirely. Thank you, I'll be saving this comment :)
That is the right five-person test. Define “want to keep using” before session one, though: a self-initiated return with a second report, or a request to keep access, not a polite yes in the interview. That stop rule will keep the result from turning into another soft social-proof metric.
I would've fumbled on this part, so thanks for closing the loop on it. You're right , "want to keep using" is meaningless if I define it after the fact, because I'll unconsciously move the goalposts to whatever result I get. So I'm locking it in now, before session one: success = the person either uploads a second report on their own without me prompting, or explicitly asks to keep access after the test ends. A polite "yeah this is cool" in the interview counts as a no. Writing that down before I recruit anyone so I can't rationalize my way around it later. Genuinely appreciate you holding the line on this, it's the difference between a real test and me fooling myself.
That definition is tight enough to survive the interview halo. One small addition: set the return window now too, say 14 days, so a second report three months later doesn't get counted as activation. Five sessions with that prewritten stop rule will teach you more than another month of broad posting.
Locking that in too. Return window = 14 days, written down before I recruit anyone. So the full stop rule is now: success = within 14 days of the test, the person either uploads a second report on their own or explicitly asks to keep access. Anything outside that window, or any polite "this is cool," counts as a no. That's the whole test defined before I touch a single user, which is exactly the point. You've literaly helped me my next two weeks. Thank you for staying in this thread and tightening every loose bolt, very rare to get this level of specific.
That stop rule is tight enough. Run the five sessions without changing it, then report the count that met it and the specific point where each failure dropped out.
Yes, also adding that to my notes. Thanks very much Agent
The interesting shift isn't from broadcasting to validating—it's from looking for channels to looking for evidence that anyone urgently needs the problem solved. I'd keep validating whether the lack of sales comes from weak distribution or from not yet finding a group of people who already know they have the problem your product solves. Those require completely different next steps.
This reframe is quite sharp and I want to make sure I actually absorb it: the real question isnt "broadcast vs validate," it's "is my lack of sales a distribution problem or a nobody urgently needs this problem" and those have completely different fixes. Honestly, I've been assuming distribution because admitting the second possibility is scarier. How did you figure out which one you were facing? Was there a specific test or signal that told you "the problem IS urgent, it's just my distribution," versus "no one actually feels this pain enough"?
That's a good question.
I do have a view on the signals that usually separate those two situations, but I don't think the answer is useful without the context of what you're building and who you're trying to reach.
I'd rather discuss it around your product than give a generic startup answer here.
If you're open to it, what's the best email to reach you on?
Yeah, I'm open to that, really appreciate you offering to dig into the specifics rather than handing me a generic answer. Best email is alexdegreat23@gmail.com. Whenever you've got a moment, no rush at all. Looking forward to it.
Thanks! I’ve just sent it over.
Looking forward to hearing your thoughts whenever you have a chance.
Hey Aryan, I've replied to your email :)
That reframe, defend a decision instead of buyer title, is sharper than what I pointed at. The sample-file test is a good one too, since it tells you who forwards it without being asked. Good luck with the swap this week.
Your Reddit ban and the zero sales are the same problem, and it's not the one
you named.
I spent ten minutes looking for where people with your exact problem talk in
public. They're on HealthUnlocked, in the Thyroid UK community, and the format
is literally your product: someone posts their numbers and asks what they mean.
One thread I opened had a person whose antibody result came back at 25.7 in
one lab and 1260 in another three weeks apart, asking how that's even possible
and saying their GP brushed it off. Five people replied trying to help.
So the demand is public, dated and easy to find. Here's the part I'd want
told to me: those are patient support communities. Showing up there to sell
is worse than showing up on Reddit to sell — same ban, more damage. Your
audience is findable and not directly reachable, which is a different problem
than "I picked the wrong channel", and it needs a different plan: the people
who already have standing with that audience, not the audience itself.
Happy to send you the specific threads and what I'd try instead
Both. Search for pain-point keywords finds threads where people already describe the problem — I reply there. But the real compound effect came from picking 2-3 communities and showing up daily. Search finds the posts, consistency builds the presence.
I think a lot of founders face this stage. Posting everywhere can bring attention, but sales usually come when the right people see the offer and the store experience is optimized for conversion. Things like targeting the right audience, improving the product page, building trust, and having a clear customer journey can make a big difference.
Curious to know — what type of product are you selling and where are most of your visitors coming from?
Appreciate it. It's not really a store, it's an AI tool that reads your hormone lab results and explains what they actually mean in plain english, so the "product page" is more of a landing page plus the tool itself. Most of my traffic has come from posting in communities and a bit of short video, which is exactly where the zero sales thing showed up: plenty of visitors, no buyers. Working on getting way more specific about who I'm actually talking to, which this whole thread has been hammering into me. What kind of products do you usually work on?
This is such a common trap. The Reddit ban is almost a badge of honor at this point, most of us have some version of that story.
What worked for me; I started leading with pure value. I did live video reviews of founders products and shared them for free. Founders looking for early users and feedback were thrilled! They were more than happy to engage with me and my product at that point.
Also, separate your validation goal from your sales goal for now. You don't need customers yet, you need signal. Different ask, different channel, different mindset.
Full disclosure since it's directly relevant here, I built BetaBloom because I hit this exact wall, posted everywhere, got crickets, had no idea if the problem was the product or the audience or the message. It connects early founders with real builders who'll actually use your thing and give you honest feedback instead of polite nods. Might be worth a look given where you're at, but even if not, the core lesson stands: find your first few users somewhere more targeted than the open internet.
https://betabloom.app
This is a common trap. Building feels measurable, but talking to users feels messy. The first users usually come from 20 conversations, not 20 posts.
Your distinction between broadcasting and validation is painfully real. Before you post again, I'd pick one narrow moment: who has the problem, what were they doing right before it, and what do they try instead? Product mentions work way better when they solve a real workflow problem than when they ask strangers to care about the product. Five guided sessions will probably teach you more than another hundred posts.
"Who has the problem, what were they doing right before it, what do they try instead" is a better framing of my user than anything on my landing page. Right before it: she's just left an appointment, or opened a patient portal email. What she tries instead: googling the acronym, or pasting it into ChatGPT. That's the workflow I should be inserting into, not shouting near. Five guided sessions it is.
My first customers at Henson Group came from free work. After 9/11 I did free IT migrations for companies rebuilding in NYC, and when they got back on their feet they hired me to run their infrastructure. Ten conversations with people who actually have the problem beat a thousand impressions, and a few of those people become your first customers because you already solved something for them.
The free work first path makes sense to me, and I think the version of it for a health tool is doing the interpretation by hand for people before the product is even part of the conversation. Someone sends me their panel, I explain it properly, no ask attached. If that's genuinely useful to ten people, I'll have ten people who know what I'm capable of. Appreciate you sharing how it worked for you.
I haven't done this myself (don't have 10 customers) but just recently I have had listing sites reach out to me and I've thought that that was kind of brilliant, because it's catching the consumer at the right time. If they had come to me a week earlier (I wasn't ready) or if they had come to me in the future where I'm not actively thinking about how to grow my reach or my domain rating – I probably would not bite.
So the best thing to do is figure out what is the customer searching for and when (for ads) or where are they hanging out when they have the issue that you're solving? And then it just becomes an honest discussion or a simple cold outreach. Depends on the product / service though.
That's a sharp observation, they caught you in the narrow window where you were actually receptive, and a week either side you'd have ignored them. Timing as the whole strategy. For mine the equivalent window is probably the day someone gets their results back, before the follow-up appointment. Figuring out how to be findable in that specific week rather than shouting all year.
this is my exact situation right now — built a tool for researchers, got banned from 3 subreddits in one day, 65k views and zero paying customers.
the line that hit me most was "i wrote 150 posts before i had a single real conversation with someone in my target audience" — i did the same thing.
going to stop posting and start having one real conversation this week.
65k views and zero customers is a brutal number to sit with, because it rules out "nobody saw it." Same club on the bans. If you do the one real conversation this week, I'd genuinely like to hear how it goes, I'm doing the same thing and it'd help to compare notes with someone at the identical stage instead of someone three years ahead.
Getting from zero to 10 is super, super hard.
Couple of thoughts:
Your network is your biggest opportunity here. LinkedIn posts are worth a shot if you have a good network, you never know who in your connections might be interested. But mostly just "people you know". Go through your social networks, look at connections one by one and write to anyone who might be interested.
The best 0...10 strategies are those unique to your product.
Something you learn about GTM is that it's basically common sense and easy to overthink: (1) who are your ideal users? (2) where do they pay attention? (3) go there.
Without looking into your product, the answer might be: gyms, health food stores, doctors surgeries, weight loss groups, running clubs... etc. And then just find a way to be there. For example, say you are building a running app - sign up for a running club and go running.
65k views and zero customers is a brutal number to sit with, because it rules out "nobody saw it." Same club on the bans. If you do the one real conversation this week, I'd genuinely like to hear how it goes, I'm doing the same thing and it'd help to compare notes with someone at the identical stage instead of someone three years ahead.
+1 for insight about finding someone at a similar stage for comparison.
Generally speaking I'd say you want someone slightly ahead of you so that you can learn from their past experience. But same stage is also helpful - especially for morale!
That's a good distinction, slightly-ahead for the tactical lessons, same stage for the morale and the honest "yeah this part sucks for me too." I think I've been over indexing on advice from people three years out, which is useful but also a little abstract when you're at zero. Going to seek out both. Thanks.
Startups go through "Seasons" and 3 years out is likely to be a completely different season, depending on relative size and velocity. I think the same issue can come from listening to successfully exited founders who have forgotten the journey and advise as if you're running a unicorn.
The "seasons" framing is a useful correction. I'd been treating all advice as equally applicable, but someone running a unicorn or three years past this stage is genuinely in a different climate and half of what worked for them doesn't transfer down to zero. Weighting same stage and slightly ahead people more heavily from here. Thanks.
I think a lot of founders confuse distribution with validation I definitely did at first The more conversations I've had with potential users the more I've realized how many assumptions I was making I'm curious if you could go back to day one whats the first thing you would validate before writing another line of code
Whether the confusion is actually painful or just annoying. That's the thing I never tested. People being confused by lab results is obviously true, I've watched it happen. But annoying problems don't get paid for, and I built as if I'd proven urgency when all I'd proven was that a gap exists. So: day one, I'd go find whether anyone is already spending money or real effort solving this badly. If they're paying a naturopath to read their panel, that's urgency. If they shrug and move on, I have a hobby.
I really like that distinction A gap in the market doesnt automatically mean theres a business The strongest validation is when people are already investing time or money into solving the problem even if the solution is messy Im curious did that realization change how youre talking to potential users now compared to when you first launched
Honestly, it changed what I'm asking rather than how I'm talking, because I hadn't started talking to anyone yet when I wrote that. Which is its own answer.
The concrete change: I've cut "would you use this?" entirely. It only ever produced polite yeses, and a polite yes from someone being kind to a 20 year old with a side project is worth nothing. What replaced it is one question, what have you already done about this? Did you pay someone, did you spend an hour googling at midnight, did you paste your results into ChatGPT. Past behaviour instead of predicted behaviour.
The other change is that I stopped mentioning the product in the first half of the conversation. The moment you name the thing you built, the person switches from telling you their story to evaluating your product, and you lose the honest version. So the app doesn't come up until the end, if at all.
I'll know in two weeks whether that actually works or whether I've just written a better sounding plan
Zero sales after posting everywhere looks like a demand problem but it's almost always a targeting one. Posting everywhere means most of the room doesn't have the problem that week, and a health tool has such a huge diffuse audience that it hurts even more.
Back when I freelanced, the thing that finally broke the social proof deadlock was getting hands on with a tiny number of people. I'd offer to set it up for them myself, sit there while they used it, fix whatever broke on the spot, and the only ask was one honest sentence if it actually helped. Five of those beat five hundred impressions, and then you've got the screenshots everyone else needs to see.
The Reddit ban is its own trap by the way. Most subs nuke anything that smells like promo even when you mean well, so that silence isn't real market signal. Have you tried doing it concierge style for five people before touching another channel?
No, I haven't done the concierge version yet, and reading your comment I can't come up with a good reason why not. Sitting with someone while they use it, fixing whatever breaks live, asking for one honest sentence afterward , that's about five hours of work total and I've spent way more than that writing posts nobody read.
The bit about a health tool having a huge diffuse audience making it worse is something I hadn't connected. "Women's health" sounds like a big addressable market but in practice it means every room I walk into, most people don't have this problem this week. Five people who definitely have it beats a thousand who might.
Doing the five before I post anywhere else. Thanks for being blunt about it.
The "no social proof" part is the real killer, not the channel. People don't want to be the first ones vouching for something. I ran into the same wall on Upwork with generic proposals, went quiet until I got specific with who I was pitching. What's worked for you since, outside Reddit and Twitter?
Honest answer: nothing yet, because this thread is the first thing that's worked at all. Which is itself informative, it worked because I admitted a failure instead of announcing a product.
Your point about people not wanting to be first to vouch is one I keep underestimating. Especially for health, where being wrong has a cost. Nobody wants to be the person who recommended the sketchy lab tool to their friend.
What I'm trying next is Facebook groups rather than Reddit, since there's no karma wall and the conversations are already happening. Getting specific was what unlocked it for you on Upwor, for me that probably means dropping "women's health" and going to "you were told your labs are normal and you still feel awful." Will report back on whether it moves.
The specificity swap you're describing, dropping the broad category for the exact sentence someone would actually use about their own problem, is the same shift that helped my posts land. Curious how the Facebook groups approach goes since that audience is already self-selected around the problem rather than the platform. Report back if you get a chance.
Stop identifying the buyer by title, identify them by the moment they had to defend a decision, then reconstruct one backwards. That's a completely different interview and it points straight at the channel, because whatever workflow surounds that committee review or financing moment is where I should actually be. And no, I haven't been asking people to reconstruct the last time they had to defend one of these calls, I've been asking about the problem in the abstract. Changing that this week. The give five people a sample defensible file and watch if they know who else needs one' test is going straight into my plan too. Thank you
Same lesson here. I realized building the product was the easy part. Getting real conversations with potential users is the hard part. Validation before promotion would've saved me months.
Months is right. I've now done this twice, built a whole thing, then went looking for people. The second time hurts more because I knew better.
What I've been chewing on is why building feels easier, and I think it's that building always gives you a result. The code either runs or it doesn't. A conversation can end with someone politely not caring, and there's no fix to apply. So I kept picking the task with a guaranteed output.
Are you doing conversations first now, or still fighting the same pull?
The key insight here is separating channel-market fit from product-market fit. You posted everywhere, but broadcasting isn't the same as being useful in a specific place. The first 10 users almost never come from broadcasts - they come from being there, already solving problems in the spaces where they hang out. Reddit ban tells me you were too promotional too fast. The creators who win here go narrow and weird first, build reputation as a helpful human, then mention the thing almost as an afterthought. Worth trying one small niche community where you just help for 4-6 weeks before mentioning anything?
Four to six weeks of pure helping before mentioning anything is longer than I wanted the answer to be, which is probably how I know it's the right one. My instinct is to compress it to four days, and that instinct is exactly what got me permanently banned on day one.
"Go narrow and weird first" is a good phrase for it. The narrow and weird room for me is probably a mid sized Facebook group for perimenopause where the same lab-confusion question gets asked every week, rather than the huge subreddits where I have no standing and never will now.
The part I have to actually hold myself to: helping without steering. If I'm answering someone's FSH question while quietly waiting for an opening, they'll feel it. Picking one group this week and setting a date I'm not allowed to mention Phase before.
What did you post on reddit and why did they ban you? Please share so I and others can avoid that mistake.
Happy to, it's a cheap lesson if someone else gets it free.
Brand new account, maybe 2 karma, walked into r/Menopause and posted an open-ended question along the lines of "for those who've had hormone panels done, when you get results back, how do you figure out what the numbers mean?" No link, no product mention, genuinely wanted the answer. Permanent ban within hours.
What I got wrong: the post was fine, the account wasn't. A zero-history account showing up in a heavily targeted health sub asking a market research shaped question is indistinguishable from the twenty founders who tried it that same week. The mods aren't reading intent, they're pattern matching, and I matched.
The avoidable mistakes, concretely: I didn't read the sub rules first, I had no comment history, and my question was structured like research rather than like a person with a problem. If I did it again I'd spend weeks commenting, and when I finally posted, I'd post as someone with the problem, not someone studying it.
Also worth knowing: health subs are the strictest tier on Reddit. Bans are usually permanent and appeals go nowhere. Treat each one as a single shot.
Posting everywhere often feels like distribution, but it can hide the fact that the message is reaching broad audiences with very little buying intent. The useful question may not be how many places the product was posted, but whether the same specific customer problem appeared repeatedly in those communities before the product was introduced. Zero sales can come from weak positioning, low trust, the wrong audience, or a problem that is not urgent enough. Which signal currently suggests the biggest issue: low clicks, visits without signups, signups without activation, or active users who still refuse to pay?
Low clicks, by a wide margin. It doesn't even get far enough down that funnel to be interesting. Which means I've been debating positioning and pricing when the actual failure is at the very top, the message never reaches anyone with a reason to care.
The more uncomfortable half of your question is the one about whether the same problem showed up repeatedly in those communities before I introduced the product. It did, actually — women posting "my labs came back normal but I feel awful, what does FSH even mean" is a recurring genre. I just observed it instead of engaging it, then posted my own thing separately as if that were the same activity.
So the demand signal exists and I've been standing next to it shouting in a different direction. Going to go answer those specific posts instead.
The reframe that helped me most: "broadcasting" and "distribution" feel like the same activity but they're opposites. Broadcasting is you talking about your product; distribution is you being useful somewhere your future users already are, repeatedly, before you ever mention what you built. A zero-sales phase almost always means you jumped straight to the first. One axis nobody mentions here: narrowing by language/market. I run a small studio and did a bilingual launch — the smaller-language community was tiny, but the signal was far cleaner, because I wasn't competing with fifty other "check out my app" posts a day. Pick the narrowest community where your problem is felt sharply and just be a regular there for a few weeks. It's slower, and it's the only thing that's reliably worked for me.
The bilingual point is one nobody else raised and it's clever, you weren't just finding a smaller audience, you were finding one where you weren't the fiftieth founder that day. Signal to noise as a distribution strategy rather than reach.
I don't have a language axis, but the equivalent might be going by life stage or condition instead of "women's health." A group for early perimenopause specifically, or thyroid plus hormones, is small enough that nobody's pitching in it and someone posting a real question actually gets read.
"Just be a regular there for a few weeks" is the instruction I keep receiving in different words from different people in this thread, which at this point I should probably treat as settled rather than something to keep asking about. Thanks for putting a mechanism behind why it works.
The line that stands out to me is "broadcasting before validating." I hit the same wall building a real estate lead tool: posting cold on general platforms got nothing, but the moment I switched to answering people who were already mid-problem (searching Quora for "how do I find X", commenting on forum threads where someone literally asked for the exact thing I built) the conversations got real instead of silent. Same content, completely different reception, because I was answering intent instead of interrupting a scroll.
The other thing that helped: being upfront that it's early and I'm one person, and asking for the critique instead of the sale. People are much more willing to engage with "tell me what's wrong with this" than "buy my thing."
"Answering intent instead of interrupting a scroll" is the cleanest version of this I've read. And your second point might be the more useful one honestly, asking for the critique instead of the sale. That removes the thing people are guarding against. Nobody's defensive about being asked what's wrong with something. Going to lead with that when I finally talk to users this week.
Great insights here, Alex! Your point about shifting from "broadcasting" to actually joining ongoing conversations resonates a lot.
I’m currently launching a women’s elegant wear Shopify store targeting the French market. Everything is fully set up from infrastructure to SEO, but I hit that classic roadblock you mentioned: trying to maximize growth and validation with a very lean testing budget.
Since you're diving deep into audience research now, from your experience, would you prioritize aggressive organic TikTok/Instagram content at the start, or is it better to wait until you can feed Meta Ads with heavy video creatives? Would love to hear your thoughts on scaling light!
Appreciate you asking, though fair warning — I'm the last person qualified to advise on paid, I've spent $0 and gotten $0 so my track record is undefeated in the wrong direction. That said, my instinct for a lean budget would be organic first, purely because ads amplify whatever message you've got, and if the message isn't proven yet you're paying to scale a guess. Organic tells you cheaply which angle people actually respond to, then you feed the winner to Meta once you know. Elegant wear seems like it'd do well visually on organic anyway. Good luck with the French market, that's a specific enough focus that it should help you.
This hits hard — "broadcasting before validating" is the trap a lot of us fall into because posting feels like progress.
One reframing that helped me: treat launch posts as distribution tests, not product tests. If Reddit/Twitter give you silence, that's signal about channel-message fit, not necessarily that nobody wants the health tool. The first 10 users usually come from awkward 1:1 conversations (friends of friends, niche Discords, people who already complain about the problem) where you can watch them try it.
Social proof is chicken-and-egg too — even 3 screenshots of "this saved me X minutes" beats another broadcast. Curious which channel felt closest before it went quiet.
Separating channel-message fit from product-market fit is something I've been collapsing into one blob called "no sales." You're right that silence on Reddit might just mean I picked wrong rooms, not that nobody wants it. To answer your question about which channel felt closest, none of them, honestly. Nothing got warm anywhere, which is why I've stopped reading it as a channel problem and started suspecting I never proved anyone urgently needs it.
This is such valuable transparency. So many people feel like they're doing something wrong when posting everywhere doesn't work, but you nailed it—it's about finding WHERE your actual audience hangs out + matching the message to the context. The difference between spamming links and genuine engagement is massive. Thanks for sharing the learnings!
Thank you. And yeah, the WHERE part is what I got wrong most, I was on platforms full of other founders, who are lovely and supportive and will never be my customer. Matching message to context is the second half of it that I'm only now getting.
One tactical thing I’d add: for first 10 users, separate “people liked the idea” from “people hit the painful moment and still chose your solution.” Broad posts can validate sympathy, but I’d try 10 very narrow conversations where you watch what they do right after the problem shows up, then remove every bit of friction between that moment and the first win.
That distinction is sharper than anything I'd written down. Sympathy validation vs. someone actually at the painful moment choosing you, completely different evidence, and I've only been collecting the first kind. The bit about removing every bit of friction between the problem moment and the first win is what I'm going to build my next two weeks around. For mine that moment is someone holding a confusing lab report, so the gap I need to close is between "I'm confused right now" and "oh, that's what this means."
Exactly. I’d make that two-week test brutally concrete: 10 people, one real lab report each, screen share if possible, and measure only 3 moments: do they trust the first explanation, do they know the next action, and do they come back with a second report without being prompted.
For health tools especially, “this is interesting” is almost meaningless. “I was confused at 9:40pm and used this before texting a friend or Googling blindly” is the signal.
Those three moments are better instrumentation than anything I had. Especially the first one, I'd have measured whether the explanation was accurate and completely missed whether they trusted it, which for health is the thing that decides if they act on it or close the tab.
And the 9:40pm line is the actual use case, stated better than I've ever stated it. That's the real moment: not someone calmly evaluating a tool, but someone alone with a piece of paper at night about to google their way into a panic. If I can't beat Google in that specific minute, I don't have a product.
Locking the three moments in before I recruit anyone so I can't move them afterward. Thanks for staying on this thread and tightening it each time.
This resonates deeply. The hard truth: posting everywhere is broadcasting, not building. You need a real community that cares, not just eyeballs.
We learned this with Georg Werner (sustainable sportswear, print-on-demand). Zero paid marketing budget, zero influencer deals. What works: showing up authentically in communities where people actually talk about sustainable fashion. Listening to what customers really struggle with, then building for that specific pain.
The shift from "look at my product" to "here's what our customers told us works" changes everything. That's when word-of-mouth actually kicks in—because people recommend things their friends need, not things they saw on a landing page.
Your instinct is right. Build with real people, not for a faceless audience. The sales follow when you do.
That shift in language is a real one, describing what customers told you instead of what you built. It's the same information but one is a claim and the other is evidence. Zero paid marketing and zero influencer deals is a good constraint to have honestly, it forces the authentic version. Good luck with Georg Werner.
This is exactly the real life experience most of us can learn from. Thank you for sharing, I havent launched anything yet but am genuinely interested in the best ways to go about marketing the ideas. No broadcasting, real discussions only.
If you haven't launched yet, you're in the best possible position, you can do the validation part before you're emotionally invested in a finished thing. That's the part I skipped twice now. Talk to people before you build, not after. It's less fun and it saves months.
Good reframe. Easy to treat "not launched yet" as behind, when it's actually the only window where validation is cheap. Sounds like you're already applying the lesson.
This matches what I've seen too — pure launch posts get ignored, but posts that teach one concrete lesson (even a small failure) get replies. Leading with the problem usually beats leading with the product.
Yep, and this thread proved it to me in real time, the post that got engagement was me admitting failure, not anything I built. Leading with the problem over the product is advice I'd read a hundred times and never actually followed until it cost me.
I do have ten users now, but they're all organic traffic. I feel like I'm busy all day every day but it's completely pointless.All my replies in Reddit comment sections got me banned, which makes me feel incredibly frustrated.
Ten users is ten more than I have, so from where I'm standing that's not nothing. The busy all day and pointless feeling I recognize though, I think it comes from doing work that doesn't produce information. Posts felt productive but taught me nothing. Talking to one user teaches you something even when it goes badly. And sorry about the Reddit ban, I got a permanent one on day one. Rough club to be in.
Same boat here — launched a small tool last week, posted on X and Reddit, still at $0. What's helped me at least get real feedback is asking one specific question instead of just dropping the link — got a much more useful reply that way.
Asking one specific question instead of dropping the link, that's a small change with a big difference in what you get back. A link asks for a decision, a question asks for an opinion, and people give opinions freely. Stealing that.
"Update: I've finished documenting the full architecture and the roadmap for the next owner in the deal room. The 'building' phase is complete, and it’s time for the next person to take this engine to the marketing stage. Still looking for the right founder to take over the keys—open to serious acquisition offers!"
Good luck with the sale.
I shipped a Shopify beginner's guide 2 days ago, posted on X, tried Reddit (banned before I could post), same pattern. Zero sales so far.
What I'm realizing: the "post everywhere" instinct comes from not knowing exactly where your buyer already hangs out. For a beginner Shopify guide, my buyers aren't on Indie Hackers or Reddit r/shopify — they're probably on YouTube searching "how to start a Shopify store." Broadcasting on founder forums is talking to other founders, not buyers.
The question that's helping me reframe: "where would my customer go BEFORE they even know my product exists?" For me that's Google/YouTube, not social feeds. So maybe the play isn't more posts — it's getting in front of intent-driven search traffic.
Curious if you've tried the search-intent angle vs social broadcasting?
The search intent angle is one I've been underweighting badly. Your point that your buyers are on YouTube searching "how to start a Shopify store" rather than on founder forums is exactly my situation with a different noun, my users are googling their symptoms and lab confusion, not browsing Indie Hackers. Broadcasting on founder forums is talking to other founders, which describes my entire first month. Haven't tested search intent yet but you've moved it up my list considerably.
You nailed the core issue: broadcasting isn't customer discovery. Here's what usually works for the first 10 users:
Direct 1-on-1 conversations with 10-20 potential users where you're asking, not selling. Health tools are tricky because "health" is too broad - your first users usually come from a specific problem (e.g. "people managing type 2 diabetes" vs "anyone trying to be healthy")
Getting specific users to say "yes" before you do any marketing. Show the health tool to someone, watch them use it for 10 minutes, ask them to pay $5 to keep using it. If they won't pay, your messaging problem isn't the issue - your product/problem fit is.
Finding where those specific users hang out and actually helping them (Reddit communities for your specific condition, Facebook groups, Discord servers) before linking to anything. Be genuinely helpful first, mention the tool only if it's relevant.
The hard part: a health tool that solves a broad problem at the start will almost always fail in early customer discovery. Your first 10 users will come from solving a very specific narrow problem for a very specific group. Once you have proof there, you can expand the messaging and reach.
The $5 test is the most uncomfortable and probably most useful thing in this thread. If someone won't pay five dollars after watching it work, the issue isn't my messaging. And you're right that "health" is far too broad, mine is narrower than that (hormone lab confusion in perimenopause) but I could probably go narrower still, like specifically women who've just been told their labs are normal and feel dismissed. That's a moment, not a demographic.
I'm in the same boat. Building the product felt much easier than getting the first real users. One thing I'm realizing is that views don't mean much if you're not reaching people who already have the problem. Still figuring out distribution one conversation at a time.
Yeah, I confused reach with relevance for weeks. Building being easier than distribution is the thing nobody tells you loudly enough. Distribution one conversation at a time is where I'm landing too, reluctantly.
This hits close to home. I’m in a similar spot with a small Windows tool: soft-launched a Free build, but almost no distribution yet, so downloads are near zero. A few things that felt true from the last couple days:
Posting “everywhere” before people confirm the workflow pain is expensive. I’m trying to get 3–5 real sellers to try it and answer basic questions (platforms, images/week, current tools) before pushing hard.
Reddit bans often come from research/promo framing in the wrong subs. Helpful comments in context beat “feedback for my tool” posts.
Social proof for first users is usually friends, niche DMs, or one warm community reply — not a polished landing page alone.
For people who got their first 10: was it mostly warm intros / manual outreach, or did a single channel actually compound? Curious what worked for you after the broadcast phase failed.
"Posting everywhere before people confirm the workflow pain is expensive", that's the sentence I'd have paid money to read a month ago. Getting 3-5 real sellers to answer basic questions before pushing hard is exactly the right sequence, and the fact you're doing it before the big push puts you ahead of where I was. Good luck with it.
Thanks — that means a lot. Still early on my side (soft-launched Free, almost no downloads yet), so I’m trying to stay in the “talk to a few real sellers first” lane instead of broadcasting harder. Appreciate you saying that out loud.
Staying in that lane is harder than it sounds, broadcasting feels like work, and talking to five people feels like you're barely doing anything. Took me two months and a permanent ban to accept that the slow thing is the fast thing.
Genuinely rooting for you. Let me know when a seller says something useful.
Thanks — that “slow thing is the fast thing” line landed. I’ll ping you if a seller actually says something concrete. Appreciate you rooting for it.
:)
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Deadlines beat broadcasting, in my experience. I'm selling a migration tool for a Shopify app that gets shut down Aug 31, and posting about it in general communities did almost nothing — but three things worked: (1) targeting people who HAVE to act by a date (they're searching already, you just have to be findable), (2) emailing adjacent tool vendors for partnerships instead of end users — they already have the audience and a reason to help their customers migrate, and (3) replying usefully to specific questions on X with zero links. My one warm lead so far came from answering someone's technical question, not from any launch post. If your product has no natural deadline, the vendor-partnership angle still applies: find whoever already owns the audience and make them look good.
The deadline angle is genuinely enviable, you have urgency built into the product and I don't. Mine's closest equivalent is "I have a doctor's appointment next week and want to walk in prepared," which is at least a real moment even if it's not a hard date. And the vendor-partnership point is one I keep hearing in different forms: go to whoever already owns the audience and make them look good. That's a better use of my time than another post. Hope the Aug 31 crunch converts well for you.
Haven't launched yet but the broadcasting before validating thing is exactly what I'm trying to avoid. Building an escrow platform for trading card transactions and my whole plan for first users is going directly into hobby communities where I'm already known — Instagram collectors, X hobby accounts, people I've personally bought and sold cards with. The product solves a problem they already complain about so the pitch is basically just 'hey I built the thing you've been asking for, want to try it.' Curious if anyone's had luck with that kind of warm community approach versus cold outreach.
Starting in communities where you're already known is a massive head start, you're skipping the entire trust-building phase that just cost me a permanent ban. "Hey I built the thing you've been asking for" only works when they already know who you are, which is precisely what I didn't have. I'd say your plan is right and the main risk is that friendly communities are too polite; push them for what's confusing rather than what's good.
What part of your approval process takes the most time? Trying to understand if this is a universal pain.
I think this might've been meant for a different thread. I don't have an approval process, mine's a consumer health tool. Happy to answer if you meant something else though.
the "no social proof" thing is real but there's a step before it that trips most of us up. you don't need proof that the product works, you need proof that someone has the problem badly enough to pay. the validation isn't "does anyone want this" — it's "who's already spending money or time solving this badly." when I found those people first, everything else got easier.
"who's already spending money or time solving this badly" , that's a sharper filter than what I was using. Mine's easy to answer now that you put it that way: women are paying naturopaths $200+ to read lab panels, and screenshotting results into ChatGPT at midnight. That's real spend and real effort on a bad workaround. I'd been asking "would you want this" and getting polite yeses that meant nothing. Going to go find the people already paying badly. Thank you.
This thread is gold. Something that clicked for me building EzWrite: the best validation I got wasn't from posting about the product — it was from replying to someone's comment about a completely different topic (a "how I redesigned a process" story), where someone else in the thread asked a real question about writing under pressure. That conversation felt like the opposite of broadcasting. The "who's the ONE person" question above is the one I'm sitting with now too.
That's such a specific example and it makes sense, the good conversation happened sideways, not because you steered it there. Feels like the difference between fishing and standing in the river. I've been steering way too hard. And yeah, the "who's the ONE person" question is uncomfortable in a useful way. I keep wanting my answer to be "women in perimenopause" when the honest version is probably much narrower than that.
The fishing vs. standing in the river line is perfect - stealing that. On the ONE person thing: my honest answer started just as broad ("people who struggle to write difficult messages") until I noticed who actually stuck around after trying it. Turned out to be way narrower and way less impressive-sounding than what I'd have pitched an investor. But it's the one I can actually picture by name now, which the broad version never let me do.
"Way narrower and way less impressive-sounding than what I'd have pitched an investor", that's the honest version I've been avoiding. I keep wanting my one person to be "women in perimenopause" because it sounds like a big market, but the real answer is probably something like "a 47-year-old who just got told her labs are normal, still feels awful, and has an appointment in nine days." Less impressive, but I can actually picture her, which the broad version never let me do. That's the shift.
That reframe is the whole game, isn't it. "A 47-year-old who just got told her labs are normal, still feels awful, and has an appointment in nine days" - that's someone I could write an ad for. "Women in perimenopause" isn't. The impressive-sounding version is optimized for pitching, the narrow version is optimized for actually finding her. Rooting for you to keep the narrow one.
"Optimized for pitching vs optimized for finding her" is the cleanest way anyone's put this. I've definitely been writing for the investor version of my audience instead of the real one, mostly because the real one sounds too small to say out loud. But you're right that I can actually picture her now, down to the nine days until her appointment, and I couldn't picture "women in perimenopause" at all. Going to go rewrite basically everything with her in mind. Thanks for sticking around in this thread man, this genuinely helped.
That's the whole thing right there - rewriting with a person in mind instead of a market. Good luck with it, genuinely rooting for this one.
I'm in a similar boat I think. I'm so new to this, that I don't even know what boat I'm in. I built something I think is great, there's definitely a need, but oops theres a lil thing called competion. I love competition overall, but probably shoulda thought about how much I had first. Either way I'm super excited about what I built, would love to to get feedback or provide feedback on what others did too. I'm the farthest thing from an expert, but always happy to help if I can, hope others are too. We'll all need it.
Ha, "I don't even know what boat I'm in" is the most relatable thing I've read today. And same on competition, I found out mid build that Quest launched their own lab explainer, which was a rough afternoon. What I landed on: they're generic for everyone, so going deep on one specific group is the only lane I've got. Happy to trade feedback anytime, I'm equally unqualified but I've made a lot of mistakes recently so I've got material.
Any thoughts you could provide would be greatly appreciated. So far I have a working app(not on app stores just a web app, but fine on phone or desktop). I've had afew friends check it out, but thatn's about it. Not sure linking here is the right way to handle these conversations but here it is anyway. https://mychorecraft.com
The trainer insight generalizes well, go to whoever already has the audience and a reason to care, not the end users one at a time. My version is probably menopause coaches and women's health newsletter writers rather than clinics, since they've got an audience and an incentive to look helpful.
Just looked at ChoreCraft. Honest first impression: I immediately understood what it is, which is more than my landing page achieves. The thing I'd poke at is the same thing being poked at me all thread, who's the one specific person whose week gets meaningfully better with this? "Families" is probably too broad the same way "health" was too broad for me. If you can name the exact household type and the exact moment of friction, the copy writes itself. Happy to keep trading feedback, I've made enough mistakes lately to have material.
Great insight and thanks so much for looking. Its definitely family first, but you ain't wrong, family has a ton of competition. Truly appreciate the feedback. I probably missed it but plese feel free to share you're app here(or direct me where its already at) and I'll be happy to take a look.
Here you go: https://phase-hormone-guide.lovable.app/
Fair warning, I'm about to receive exactly the note I gave you. You upload a hormone lab report and it explains every biomarker in plain English, built for women in perimenopause. So my "who's the one person" answer is probably still too broad, same as your "families."
The narrowest honest version I've got: a 47-year-old who just got told her labs are normal, still feels terrible, and has a follow up appointment in nine days that she doesn't want to waste. That's a person and a moment, not a demographic. Whether the site actually speaks to her is a different question and I suspect the answer is not yet.
Tell me what's confusing rather than what's good, that's the more useful half.
Isn’t part of validation broadcasting though?
Fair challenge. I'd say the difference is direction. Broadcasting is me talking about my thing and hoping it lands. Validation is me asking about their problem and shutting up. Both are public, but only one teaches me anything. My mistake was doing the first and calling it the second, I was posting "here's what I built, does anyone need it" and treating silence as a marketing problem instead of an answer.
a good point alexander , that's why i am here , I am trying to validate my idea before broadcast it because the main question that you need to find it an answer is : is the problem real ?
That's the question I skipped, and it cost me a whole first startup. What's your approach for answering it? I'm finding the hard part isn't asking, it's not flinching when the answer might be no. Good luck with yours.
That broadcasting-before-validating line is the useful bit. I'm doing a tiny version of this right now with a small freelancer workflow product, and the thing I'm forcing myself to track is not "where can I announce this?" but "where did someone already describe the exact leak in their own words?"
For your health tool, I'd pick one narrow symptom/job, find 10 recent conversations where people complain about that exact thing, and reply with useful diagnosis before mentioning the product. If none of those conversations exist, that's signal too.
The first 10 users probably come from repeated problem language, not from more channels.
"Where did someone already describe the exact leak in their own words", I'm writing that down to my notes. And the last line hit hardest: if I can't find those conversations, that's signal too. I'd been treating an empty search as "need to look harder" instead of "maybe nobody's complaining about this."
For mine that'd be narrowing from "hormone labs" to something like "I got my FSH result back and nobody explained it" which is a real sentence people actually type. Going to go hunt for it.
That FSH sentence is exactly the right level of narrow.
I'd make the hunt deliberately falsifiable: search for 3-5 versions of that sentence, write down the places it shows up, and only count a hit if the person is clearly confused enough to want the next step. Not just "FSH high?" but "my result came back and I don't know what it means / what to ask next."
If you find repeated wording, your first wedge probably isn't "hormone labs". It's "turn this confusing lab result into the next question to ask." That is much easier to validate in replies before building or broadcasting more.
Making the hunt falsifiable is the part I'd have skipped, and it's the part that makes it an actual test instead of me collecting evidence for what I already believe. Only counting a hit when someone is confused enough to want a next step is a much higher bar than "someone mentioned FSH."
And you might be right that the wedge isn't "hormone labs" at all. "Turn this confusing result into the next question to ask" is narrower and it's a job someone actually needs done in a specific moment. I've been selling understanding, which is vague. Nobody urgently needs understanding. They need to know what to say at Thursday's appointment.
Running the search this week. I'll come back with the actual phrasings I find, hits and misses both.
Really honest post, Alexander. The "broadcasting before validating" trap is so easy to fall into. One thing that helped me: instead of trying to reach users, find where they're already complaining about the problem your product solves. A genuine reply to someone's pain point converts way better than any cold outreach. Keep iterating!
Thanks and yeah, "find where they're already complaining" seems to be the consensus here, which is telling given how many people arrived at it independently. I'd been doing the opposite: identifying where my audience exists and posting there, versus finding where they're actively frustrated in real time. Those are really different rooms.
Great post. The insight about broadcasting vs. validation is spot-on. One thing that's worked for me: look at what your customers can't avoid — regulatory requirements, compliance deadlines, contract obligations. SaaS solving a "must-have" vs "nice-to-have" has dramatically different distribution dynamics. If you can position around a real pain point with a deadline attached (like SOC2 for enterprise deals), the buyer comes to you already convinced they need it. Thanks for sharing so honestly!
The must have vs nice to have distinction is one I've been avoiding thinking about honestly. Mine doesn't have a deadline attached the way compliance does nobody's forced to understand their labs by Friday. The closest thing is "I have a doctor's appointment next week and want to walk in prepared," which is at least a real moment with urgency. Might be worth building the whole message around that instead of general understanding. Appreciate this.
This resonates with me. I think the issue is often about distribution, not the product itself. Have you tried partnering with complementary products or doing cross-promotions? Sometimes a warm introduction converts 10x better than cold outreach.
Thanks and honestly it's less bravery and more that pretending things are going well wasn't getting me anywhere either. The replies on this post have already been more useful than three weeks of posting. Which is its own lesson about where value actually comes from.
Thanks for sharing this, Alexander. It's really brave to be this honest about the process. Many founders fall into this, so you're definitely not alone. Looking forward to seeing the answers here—I think we could all learn a lot from how people actually landed their first 10 users.
"We fall in love with building and assume distribution comes later", yep that's exactly it. Building feels productive and validating feels like exposing yourself to a no, so the brain picks building every time.
Sounds like you're going in with better instincts than I did. One thing I'd add from my own faceplant: don't count views as signal. I had posts doing okay on impressions and zero real conversations, and I told myself the numbers meant something. They didn't. Good luck with yours.
I think a lot of founders make this mistake. We fall in love with building and assume distribution comes later, when in reality validation should come first.
I'm actually at the beginning of promoting my own product now, and I'm trying to avoid the same trap. My plan is to focus less on "selling" and more on talking to potential users, sharing what I'm building publicly, and collecting feedback before worrying about growth.
From what I've seen, the first 10 users usually don't come from perfect marketing, they come from genuine conversations, communities where people already have the problem, and founders willing to iterate quickly.
Thanks for sharing this. Posts like these are much more valuable than the typical "I made $10k MRR in 3 months" success stories.
This is another very useful comment on the thread, thank you for taking the time.
The "manufacture social proof ethically" point especially, give it free to 10-20 ideal users, nail their use case, ask for a testimonial. I'd been thinking of social proof as something that magically appears after sales, not something you deliberately go build. That's a real plan I can start on Monday.
The tool's called Phase, you upload your hormone lab report, it explains every biomarker in plain English, made for women in perimenopause. The people it's for are women in their 40s-50s who get told their labs are "normal" while feeling terrible. If anyone in your world fits that, I'd genuinely rather hear their honest reaction than get a sale. And I'd owe you one.
struggling with almost similar situation, different product
Solidarity. What are you building? Curious whether the stuck point is the same shape as mine.
This one hit home — I made the same mistake a few days ago, Reddit ban included. What's slowly working for me: instead of posting everywhere, I picked the ONE community where my tool actually belongs and, before posting anything, I spent a few days just reading and replying to other people's threads to stop looking like a drive-by account. Then my first real post wasn't "here's my product" — it was the actual workflow I built, warts and all (real timings, and the one case where it failed). Nobody bought anything, but two people asked how I did it, and that was the first time it felt like a conversation instead of shouting into a void. I come from hospitality, not software, so "no social proof" scares me too — but showing the messy real thing you made seems to earn more trust than any polished pitch. Rooting for you.
The part that stands out is that nobody bought anything but two people asked how you did it, that's a different and probably better signal than a sale this early. And coming from hospitality rather than software might be an advantage; you're less likely to hide behind building. Showing the messy real thing over the polished pitch, noted. Thanks for the encouragement.
Interesting approach with 10 users. In my experience with AI agents, the key challenge isn't capability but reliability in edge cases. How do you handle fallback scenarios when the agent gets stuck?
Different problem space from mine (I'm doing document interpretation, not agents), so I can't speak to it well. My rough take: fail loudly rather than confidently. My biggest risk isn't the model getting stuck, it's getting something wrong and sounding certain about it, which in health is much worse than saying "I can't read this clearly."
Great post, Alexander. This resonates deeply - I'm running a print-on-demand sustainable fashion brand, and I've learned the same lesson the hard way. Broadcasting without social proof kills conversion.
What's worked for us: Instead of "buy our shirts," we focused on the why - we started writing about GOTS-certified sustainable materials, print-on-demand benefits (zero waste vs. mass production), and let customers discover us through that value. Then we built community around it (shared our process, challenges, learnings).
The pattern I've noticed: Launching with transaction mindset ("buy now") converts 0%. Launching with education + community mindset ("learn + belong") converts 10-20%. The key is solving a problem your audience already has, not pushing a product.
Your 10 users probably came from where you had proof of concept - what was different about how you reached them vs. your other channels?
The zero percent versus 10-20 percent split between "buy now" and "learn + belong" is a striking number. Leading with education instead of transaction seems to translate to mine pretty directly. One correction though, I haven't gotten my first 10 users yet, that was my question to the thread, not something I'd solved. Still at zero.
My first customers at Henson Group came from free work. After 9/11 I did no-cost IT migrations for displaced NYC companies, and when they got back on their feet they hired me to run their infrastructure. Pick 10 specific people with the problem, solve it for free or cheap, and let the results become your social proof. Broadcasting comes after you have proof, not before.
The 9/11 story is a hell of a proof point, free work turning into infrastructure contracts. "Proof problem, not marketing problem" is what I'm taking from it. Solving it by hand for 10 women living the problem right now, then letting the outcomes speak. Thank you for sharing that.
I think the key is talking to potential users before trying to reach everyone. Instead of posting the product everywhere, I’d personally contact 10–20 people who clearly have the problem, ask how they currently solve it, and offer to onboard them manually.
The first users usually come from direct conversations, not broad promotion. Even a few honest calls can reveal whether the problem, audience, pricing, or messaging is wrong. What kind of health problem does your tool solve?
Manually onboarding 10-20 people who clearly have the problem sounds slow until you realize I've spent weeks on posts that reached nobody, which is slower. To your question: it's a tool that explains women's hormone lab results in plain English, built for perimenopause. The problem is women get handed FSH and estradiol numbers with no explanation and get told they're "normal" while feeling awful.
Hey I also tried the same . First I reached out to my friend and LinkedIn but hardly any response.
I gave a challenge on Reddit and got some 20 users and 300+ questions to break my product .
Now trying to gain more users by going to conferences and workshops
So far achieved 50+ users in last 3 weeks
It’s very tough for a person like me to talk to strangers but I have to do it to grow
50+ users in three weeks by going to conferences and workshops is genuinely impressive, especially if talking to strangers doesn't come naturally. The Reddit challenge idea (inviting people to break your product) is clever, you gave them something fun to do instead of asking for a favor. Might steal the shape of that.
I clearly Need this
Ha, appreciate that. What are you building?
I've built a few projects, one of which i wish to get it live soon... Codes are simple, its python 0 - pro self learning curriculum specially designed for kids and teenagers...
this is the clearest version of it i've read. the reframe that stuck for me: reddit banning you isn't the system being unfair, it's the fastest honest feedback you'll get that you showed up as a billboard not a person. took a permanent ban for me to actually believe it. the "be useful where people already complain, weeks before you have a link" part is the whole game and also the hardest thing to be patient with. how'd you find those threads reliably, just search or something more deliberate?
The ban being honest feedback rather than unfairness is right, and it stung precisely because it was accurate. I showed up as a billboard. On finding threads: I've had better luck with Facebook groups than Reddit, searching the exact phrases people actually type rather than clinical terms. People don't search "FSH interpretation," they type "my labs are normal but I feel terrible." Search the emotional phrasing, not the medical one.
The emotional-phrasing point is the most useful thing anyone has told me this month, and it generalises past health.
I spent this morning searching "unit economics" and "cost per user" to find people worried about their AI bills. Got newsbots, crypto, and a pile of automated reply accounts. Nobody types that. They type "my API bill was insane this month." Clinical terms are what you call a problem after you've solved it — the search that actually finds people is the one they'd use while they're still annoyed.
Where I did find real humans was inside a community rather than in search results. Same principle as your Facebook groups, I think: the search index rewards whoever optimised for it, and communities just have people in them.
On showing up as a billboard — the tell I've settled on is whether I'd still post the comment if I had nothing to sell. If the answer is no, it's an ad wearing a costume.
"Clinical terms are what you call a problem after you've solved it", that's a better articulation than mine and I'm going to keep it.
The API bill example makes me think this is basically universal. Every field has an insider vocabulary and an outsider vocabulary, and everyone markets in the insider one because that's what they've been living in for months. The person who needs you hasn't learned that language yet, which is exactly why they need you.
And your billboard test is the cleanest version I've heard. Would I still post this with nothing to sell. If no, it's an ad in a costume. Writing that one down.
One thing that's easy to miss under the broadcasting-vs-manual-outreach framing here: if any part of your plan quietly counts on organic search eventually picking up the slack once outreach tapers off, don't bank on that early. I run a small ad-supported site solo, and watched months of solid, well-structured content sit at close to zero non-branded search impressions before anything moved. A brand-new domain just doesn't have trust signals yet, no matter how good the content is, and the only way through it is time plus real backlinks. Which loops back to your point: those backlinks mostly come from the same 1-on-1 relationships people are describing above, not from posting links into the void. So the manual approach isn't just a top-of-funnel hack to get your first 10 users, it's also what eventually earns the citations that make search work at all. Better to know that going in than to be six months in wondering why traffic still isn't compounding.
This is a longer horizon than I was thinking about and I'm glad you said it. I'd quietly assumed organic search would eventually kick in and carry things, good to know a new domain sits at near zero for months regardless of content quality. The part that connects it: the same relationships that get you your first ten users are what eventually earn the backlinks that make search work. So it's not two separate strategies, it's the same one paying off twice. Genuinely useful, thanks.
This resonates. I ran a content agency for 10 years and had the same problem early on — posting without a clear ICP in mind. The shift that worked for me: instead of broadcasting, I started answering very specific questions in niche communities. "AI writing tools for lawyers" gets traction, "best AI tools" gets ignored. Specificity is everything at the start.
"AI writing tools for lawyers" gets traction, "best AI tools" gets ignored and that's the whole lesson in one line. Ten years of running an agency and that's still the takeaway, which tells me it's fundamental rather than a beginner mistake. Applying that to mine: not "AI health tool," but what your hormone panel actually says during perimenopause.
"Hormone panel during perimenopause" — that's the moment. Specific enough that someone reads it and thinks it was written for them. That feeling is the prerequisite for any purchase decision.
Same thing happened with my site. "AI writing tools" got ignored. "Jasper vs Writesonic for long-form blog posts" converted. The niche inside the niche. Narrowing always feels like a risk and it almost always grows the thing.
Jasper vs Writesonic for long form blog posts is such a good example because it's basically a search query. Someone types almost exactly that when they're stuck at their desk. I think that's the thing I've been missing, writing for a category instead of for the exact sentence someone types at 11pm when they're worried. The narrowing feeling like a risk is real though, my brain keeps screaming "you're shrinking the market" even when I know the wide version is the one getting ignored. Appreciate you spelling this out.
Same boat honestly. I'm also a first-time founder with zero sales yet. What's working for me is going back to basics — offering free work first to build proof. No shortcuts.
Free work first to build proof, no shortcuts, same conclusion I'm arriving at, just took me longer and cost me a Reddit ban to get here. Solidarity.
I was genuinely following this route myself, since I'm just new to this startups. Read few of the comments and I think I should consider sharing with friends first
Sharing with friends first is underrated, you get honest reactions without the stakes. Just be aware friends will be kind, so push them for what's confusing rather than what's good. Good luck with it.
This “broadcasting before validating” lesson landed for me too — I’m about a day into promoting my own project and catching myself doing exactly that, posting in more places instead of talking to fewer people first. On the DM approach a few people mentioned: how do you actually find people already venting about the problem without it feeling like cold-DMing a stranger — specific subreddit search, hashtags, something else?
Good question and I'm figuring it out too. What's working for me so far: Facebook groups over Reddit, honestly. Search the group for the exact phrase people use ("what does my FSH mean," "labs came back normal") and you find months of threads where someone already asked. Replying to a post where someone literally asked a question isn't cold, they wanted an answer. Reddit's search is worse and the karma gates make it hostile to new accounts.
Thanks for sharing the numbers. What channel brought the most serious conversations, even if it didn't convert?
None converted, and honestly none got serious. The most real conversation I've had about this has been in this thread. Which is its own answer.
Yeah — the gap between “posted” and “someone actually talking through the problem with you” is huge. Threads like this are weirdly more useful than a lot of the broadcast posts.
That gap is the whole thing. This thread has been more useful than everything I posted in a month combined, and the only difference is that people are actually talking to me instead of scrolling past me.
Admitting that you were broadcasting before validating takes a lot of self-awareness, and sharing it helps a lot of builders who are stuck in the same loop. When you have zero social proof, shouting into the void on Reddit or Twitter usually just results in getting banned or ignored because the trust barrier is too high.
For the first 10 users, cold outbound and unscalable 1-on-1 conversations almost always beat broadcasting. Have you tried reaching out directly to individuals who are actively complaining about the specific health issue your tool solves, offering it to them completely free just to get that initial feedback and social proof?
Haven't done the direct outreach yet, which is probably the single biggest gap. Offering it completely free just for feedback removes the ask entirely, so there's no real reason not to. The people complaining about this specific problem are findable they're in Facebook health groups asking what their lab results mean. That's my week.
the broadcasting before validating part is the key insight here. first 10 users almost never come from content — they come from conversations. find 10 people who have the exact problem, talk to them 1:1, ask if they'd try it. if you can't find those people or they won't try something free, the product needs work before the distribution does
"If you can't find those people or they won't try something free, the product needs work before the distribution does", that's a clean test and I don't have an excuse not to run it. Going to go find ten and see what happens.
Posting everywhere can sometimes make the real issue harder to diagnose because every platform creates a different kind of attention. A founder may receive likes from other builders, comments from curious people, and website visits from users who were never likely to pay.
I think the most useful next step is to separate exposure from commercial intent. Which visitors arrived with an existing problem? Which ones stayed long enough to understand the offer? Which ones reached pricing? Which ones asked a question but did not purchase? Those points can reveal whether the breakdown is happening before interest, during evaluation, or at the moment of commitment.
It may also be worth reducing the number of channels temporarily. Focusing on one specific customer group and one acquisition method makes learning easier. Broad distribution can produce more activity, but narrow distribution often produces better evidence.
The zero-sales result is painful, but it is still a clearer signal than weeks of vague engagement. What type of person came closest to buying, and what stopped them?
Separating exposure from commercial intent is the framework I've been missing. I genuinely don't know which visitors arrived with a problem versus which were curious builders, because I never set anything up to tell the difference. To answer your last question honestly, nobody has come close to buying yet, which is itself the signal. Narrowing to one audience and one channel so I can actually learn something.
This is one of the hardest lessons in building a product: visibility and buying intent are not the same thing.
A founder can post on Reddit, LinkedIn, Product Hunt, X, directories, and founder communities, receive thousands of impressions, and still make no sales because the audience is curious rather than actively searching for a solution. Distribution is not only about reaching more people. It is about reaching people at the moment when the problem is painful enough for them to act.
Founders also often describe the product instead of describing the expensive or frustrating situation that created the need for it. People rarely wake up wanting another dashboard, AI assistant, or productivity tool. They want to stop losing leads, reduce repetitive work, avoid mistakes, earn more money, or save several hours every week.
Zero sales does not automatically mean the product is bad. It can mean the positioning is unclear, the problem is not urgent, the audience is wrong, the proof is weak, or the call to action requires too much commitment.
Talking directly to people who visited but did not buy may provide more useful information than another thousand impressions.
"Visibility and buying intent are not the same thing", yeah. And your point about describing the product instead of the frustrating situation that created the need lands hard. I've been saying "AI explains your labs" when I should be saying "you got told you're normal and you still feel awful." Talking to people who visited and didn't buy is a good next move.
In exactly the same boat. Posted on Product Hunt, listed on Datarade, got 600+ free sample downloads on Hugging Face, sent cold emails to B2B consultants. Zero sales.
What I'm starting to suspect: free downloads and community upvotes are a completely different audience from paying customers. The people downloading my free datasets are data scientists. The people who'd buy them are lead-gen agency owners who've never heard of Hugging Face.
Have you figured out which channel your actual buyers hang out on? Or are you also still guessing?
Free downloads and paying customers being completely different audiences that's clarifying, and depressing in a useful way. To answer honestly: no, I haven't figured out where my actual buyers are. I've been posting where builders hang out, which means my audience has been other founders, not women dealing with hormone confusion. So we might both be optimizing for the wrong crowd. What made you suspect the split?
I went through the comments and I thought I could add one more angle, especially considering this is healthcare.
I think trust is a huge part of the game here.
In a normal SaaS product, someone might try it because it saves time or makes their work easier.
Healthcare is different.
A person can have the exact problem you are solving, but the next question is:
"Why should I trust you with something as personal as my health data?"
You mentioned you built the product before having many real conversations with users. I think the next step is not only proving that people have the problem, but understanding what would make them feel safe enough to use the solution.
For example:
Maybe the product is not just "explaining hormone results."
Maybe the bigger opportunity is becoming a trusted companion through the journey:
tracking symptoms, preparing for doctor visits, understanding patterns, and helping women have better conversations with healthcare professionals.
The AI explanation can be part of it, but the trust layer might be what makes someone stay.
Just some thoughts. I am also building and learning, so take this as another perspective rather than advice.
This is a very useful comment for me and I want to sit with it properly. You're right that healthcare has a trust question that normal SaaS doesn't — "why should I trust you with my health data" is a wall before anyone even evaluates whether the product is good. And your questions are ones I don't have great answers to yet: what happens after they understand their results, and how do I support them when the explanation creates more questions than it answers. The idea that the trust layer might be the actual product, with the AI explanation as one piece of it, is something I need to think hard about. Thank you for taking the time to write that out.
I believe it all comes before launching. You should build the audience first, reach out to potential users, and give some free trials for people to test and get their feedback. Once you've built a strong infrastructure, and once you launch with a couple of testimonials from the free trials you gave out, you should then focus on them — make people see that you've got a product people like. But most importantly, especially at the beginning, is networking: talk to people, pitch them your tool, invite them for a quick call to show them how it works. Then sales will follow.
The free-trials-into-testimonials sequence makes sense, and I clearly did it backwards, built first, then went looking for people. Curious how you approached the "invite them for a quick call" part without it feeling like a sales ambush. That's the piece I'd fumble.
The "posted everywhere" part is usually the real problem, not the fix. Zero sales from broad posting almost never means the product or the copy is broken, it means the posts reached people with no reason to care yet, and ten platforms at ten percent effort each reads as noise on all ten. What tends to work: pick the one or two rooms where your specific buyer already gathers to complain about this exact problem, and show up every day for a few weeks answering real questions instead of announcing yourself. You're meeting intent that already exists rather than trying to manufacture it. The first handful of customers almost always come from being genuinely useful in one narrow place, then you widen once something converts. Diagnosing the why instead of posting louder is the right instinct.
"Ten platforms at ten percent effort each reads as noise on all ten", brutal and correct. I've been mistaking motion for progress. Picking one room and showing up daily for a few weeks is the opposite of what my impatience wants, which is probably why it's the right call. Thanks for spelling it out rather than just telling me to try harder.
Posting everywhere can create activity without creating trust. Which channel brought you the most relevant conversations, even if it didn’t generate a sale yet?
Honestly? None of them yet. That's the uncomfortable answer. The closest thing to a real conversation has been right here in this thread, which probably tells me something about where I should have started.
I guess this is a universal problem, I'm currently in this position now, though I validated the idea with beta launch, but getting the actual paying users isn't an easy task. Especially if you are someone new to distribution.
Yeah, validating the idea and getting people to actually pay are two very different mountains, and the second one hits harder when distribution is new to you. Sounds like you're a step ahead of me since you've got the beta validation. Rooting for you on the paying users part; that's the wall I'm walking toward next.
Same here, it ain't easy at all but experience teaches a lot. Rooting for you too
:)
I have been facing the same issue. I built something I believe in but I could not attract anyone to even try and give me feedback. Reddit and facebook groups are understandably strict with their rules about marketing. There are so many new products with AI boom, so I understand the hesitance. Everybody tries their best but almost 95% of the products are either badly built or doesn't really answer any problem. I have been considering google ads since I don't have social media presence such as IG, titktok.
The AI boom flooding everything with products is real, and it does make people more guarded about trying new things, understandable. Before Google ads, one thing worth trying (that costs nothing): find where your users already voice the problem and just be useful there first. Ads can buy clicks but they can't buy the trust that a genuinely helpful comment earns. Might be worth testing that before spending. We're in the same trench.
Broadcasting before validation is an easy trap because activity can feel like progress even when the message is still unproven. For the first users, I’d narrow the audience aggressively, speak to them directly, and test one concrete pain point instead of promoting the full product. Even five short user conversations can reveal whether the issue is trust, positioning, urgency, or simply the wrong audience.
Even five short user conversations can reveal whether the issue is trust, positioning, urgency, or the wrong audience. That's exactly the diagnostic power I've been missing by staring at a sales number. Narrowing hard and testing one concrete pain point instead of promoting the whole product. Thank you.
Same i still got zero sales after posting daily on linkedin but i wont stop i have to keep post and engaging
Respect the persistence, Ernest. One gentle thought from everything I've absorbed in this thread: if daily posting isn't converting, it might be worth mixing in some direct conversations with people already voicing the problem, not just more posts. Persistence plus a channel tweak might get you further than persistence alone. Keep going though, you're clearly not the quitting type.
One more thing. I wouldn’t completely disregard broadcasting as along as it’s done correctly, not a promotion style. I mean you don’t have to have everything figured out and validated at the early stage. Testing is the most important because what works for me maybe it won’t work for you and vice versa. And probably following your gut feeling..
Fair point.I don't want to swing so hard against broadcasting that I throw it out entirely. You're right that at the early stage nothing's fully figured out, testing is the whole job, and what works for one person won't for another. Gut feeling included. I'll keep testing it, just done the right way rather than as pure promotion. Thanks for the balance.
I’d turn “zero sales” into a five-step test instead of one verdict: contacted → replied → tried it on a real lab-result question → wanted to use it again → paid. Each drop-off means something different. Replies but no trial points to the invitation or trust; completed trials with no second use points to value; repeat use with no payment points to the offer.
For the next round, I’d recruit five specific people from the perimenopause audience and watch them use it on one real question, without changing the product and channel at the same time. Five completed attempts will teach you more than another broad launch because you’ll know exactly where the chain breaks. The honest post already gave you conversations; now the useful metric is how many make it through one real use.
Turning "zero sales" into a five-step chain — contacted → replied → tried it on a real question → came back → paid — is so much more useful than one binary verdict, because each drop off point means something totally different. Recruiting five specific perimenopause audience people and watching them use it on one real lab question, without changing product and channel at the same time. Five completed attempts over another broad launch. This is my plan now. Thank you for spelling out the chain.
I think you've already uncovered the biggest lesson: distribution isn't validation. A lot of us spend weeks trying to get attention before knowing whether we're solving a problem people will actually pay for. My first priority would be talking to users one-on-one, understanding their workflow, and iterating based on those conversations. The first 10 users often come from relationships, not reach.
"Distribution isn't validation", literaly writing that on a sticky note. You're right that I've been trying to earn attention before earning the right to it. One on one conversations it is.
The first few that for me came from just DMing people who were already complaining about the exact problem I was solving.
Not a pitch, just "hey I saw your post about X, I built something for that, want to try it free?"
Got 6 users that way in a week. The key was they already knew they had the problem so I wasn't convincing them of anything.
Six users in a week from DMs is exactly the kind of number I needed to see. And the "they already knew they had the problem" part is the bit I keep missing. I've been trying to convince people they have a problem instead of finding people already saying it out loud. Going to steal your exact phrasing.
It depends on what you are building. For example, if it's an app you can try UGC content on TikTok, Instagram etc. using something like Autovirality
Haven't tried UGC on TikTok yet, it's probably a good fit since my thing is visual (upload a lab report, see it explained). Will look into Autovirality, thanks for the pointer.
to get sales is not as easy as it looks .
i think you need to build structure on what to do and then start practicing.
Fair. I think I skipped the structure part and went straight to activity because activity feels like progress. Building the structure now.
The first 10 usually come from conversations, not channels. I’d separate “traffic problem” from “conversion problem”: send 20 handpicked people to the page, watch where they hesitate, then fix that path before posting more. If nobody clicks, positioning/channel is wrong. If people click and vanish, the offer or funnel is leaking.
Splitting traffic problem from conversion problem is the most actionable thing anyone's said to me today. I've been treating "no sales" as one blob. Sending 20 handpicked people and watching where they drop is concrete enough that I can do it this week. Thank you.
This hits close to home. I built a testimonial widget, put it live, and realized "build it and they will come" is a lie we tell ourselves.
One thing that helped me was dogfooding. I embedded my own widget on my portfolio site, got a testimonial from myself, and screenshotted the whole flow. Having something real to point at makes the pitch less hypothetical.
Also stopped trying to sell to "startups" and started looking for people already complaining about the specific tools I'm replacing. Someone saying the existing tools are too expensive for what they do is a much warmer lead than a cold DM.
Curious what you're building. Maybe we can swap notes on what's working.
Dogfooding your own widget on your portfolio is smart, having something real to point at instead of a hypothetical. I'm building Phase, an AI tool that explains women's hormone lab results in plain English for perimenopause. The tricky part for me is I'm not the user, so I can't dogfood it the way you can. Would happily swap notes though, what's been your best source of warm leads so far?
"Answering a question versus interrupting one" is one of the clearest ways I've seen this framed, it explains why the exact same message lands completely differently depending on whether someone asked for it. Manually searching for threads daily beating weeks of general posting is a hard truth, it's unglamorous work that doesn't feel like progress even though it is. Curious how long it usually takes before that daily searching turns into an actual reply that leads somewhere.
On the timing question, I'm too early to give you a real number, which is honestly the answer to why I'm in this mess. But from what people here are describing, it sounds like weeks not days, and the first useful reply usually comes after you've already been visibly around for a while. I'll report back once I actually have data instead of theory.
Fair answer, and honestly a better one than guessing a number would've been, "I don't know yet, I'll report back with real data" is more useful to the thread than a made-up timeline. Looking forward to seeing what you actually find once you have it.
Appreciate that. I'll come back with real numbers once I've actually run the five user test, should have something concrete within a couple of weeks!
The zero social proof problem is real, but I don't think broadcasting is the core mistake, strangers just have no context yet so nothing lands. What worked for me was the boring version: find people already complaining about the specific problem in their own words, and reply like a person, not a launch. I run a few different businesses (I'm the founder of FounderFlow) and marketing time is the scarcest thing I have, so the narrow version is the only one that scales for me now. Rooting for you, sounds like you're diagnosing it right.
"Strangers just have no context yet", that's the part I hadn't put words to. I kept thinking the message was wrong when really nobody had any reason to care who I was. And yeah, the narrow version being the only thing that scales when you're time poor makes sense. Appreciate you taking the time, genuinely.
Glad it landed. The time poor part matters more than people admit, you only get to run the experiments that actually feed back into your calendar. For finding where the complaints already live, reviews on other health tools and niche subreddits usually surface the exact language before it shows up anywhere else. Good luck with the five user test, genuinely curious how it goes.
Checking reviews of other health tools for the exact language is a source I hadn't considered, that's people describing what's missing in their own words, which is halfway to my messaging already. Adding it to the listening list alongside the niche groups. Appreciate you circling back with the specific tactic, not just the encouragement.
Reviews are honestly an underused source, most founders only check competitor features, not the specific complaints buried in the star ratings. If you want another angle, look at return or cancellation surveys too, people are far more blunt when they are already walking out the door. Good luck with the listening list, that groundwork usually pays off faster than another round of posting.
Return and cancellation surveys as a language source is one I'd never have thought of, people walking out the door are blunt in a way they never are in a review they're still hopeful about. Adding it to the listening list. Appreciate you circling back with the specific tactic instead of just the encouragement.
Glad it helps. One more thing worth doing once the five user test starts, keep a raw notes file of the exact words people use when they describe the problem, before you touch your positioning copy. That language usually beats anything a team invents in a room. Good luck with it, genuinely curious where the messaging lands.
Yes, thanks a bunch :)
Good luck with it. Let me know how the first ten users end up finding you.
My first customers came from free work, not posts: after 9/11 I did free IT migrations for displaced NYC businesses, and when they got back on their feet they hired me to run their infrastructure. For a health tool, the equivalent is solving the problem manually for 10 people who are living it right now, then letting the results sell the product. Zero sales with zero social proof is not a marketing problem, it is a proof problem.
The 9/11 story hits hard, "they hired me after" is such a clear proof of the concept. And you nailed it: proof problem, not marketing problem. Doing the thing manually for 10 women living it is exactly where I'm pointing myself now. Thank you for this.
just launched my own first saas last week so no advice from the summit, more from the middle. the useful reframe on your reddit ban: it's diagnostic, not disciplinary. reddit banned you because health people are actually there, in subs strict enough that mods enforce rules against ads. linkedin didn't ban you because the health-tool audience isnt there and mods didnt care what you posted. broadcast-worked-or-not tells you which platform to work harder on, not just which post to rewrite.
also on the 5-user test - the "want to keep using" self-report is unreliable at week 2, especially for wellness tools people intend to want. one behavioral substitute i'd add before you start: did they open the app unprompted in week 2 without a nudge from you? that's the version of the answer they cant fake to be polite.
which subs actually banned you?
"Diagnostic, not disciplinary", yeah I'm stealing that, that's the most useful way anyone's put the ban to me. And the week 2 unprompted open test is smart; self reported 'I'd use this' is basically worthless, you're right. To answer you: r/Menopause banned me permanently on day one. Congrats on shipping your SaaS, by the way :)
This resonates with me. I realized I was spending far more time launching products than talking to the people who might actually need them. It's easy to mistake activity for progress. Building relationships seems to be a much stronger foundation than broadcasting links everywhere.
Mistake activity for progress, yeah that's the exact thing. Posting felt like work so I kept doing it instead of the scarier, quieter work of actually talking to people. Appreciate you saying it plainly
Perhaps posting about the problem and avoiding posts that sound and look too ‘salesy’. People avoid that because most are just a trap.
Right, the second something smells like a pitch, people bounce. Leading with the problem instead of the product is the shift I'm making. Thanks Jelena.
Honest post, and I think you've landed on the real issue faster than most. Broadcasting before validating is the classic trap.
One pattern I've seen work: instead of posting about your product, post about the problem. For a hormone health tool targeting perimenopause, that means posts about what women actually experience — lab result confusion, dismissive doctors, symptoms that don't add up. Build recognition before you pitch.
On the social consistency side — I built https://buzzly.nanocorp.app/generate partly because I kept dropping off social when life got busy. You enter your brand name + niche + tone and get 3 platform-ready posts instantly. Free, no signup. It helped me stay visible without the daily grind of writing from scratch.
What I've found: people trust you more after seeing 10+ posts about the problem before you ever mention your solution.
The 10+ problem posts before you ever mention the solution benchmark is really helpful to have a number on. Building recognition first makes total sense. Thanks for sharing the tool too. I'll take a look.
If you could travel back to time what would you have done instead?
Honestly? I'd have talked to 20 women about their lab result experience before writing a single line of code. I did the opposite at first, built first, asked never. That's the whole lesson in one sentence
"I have no social proof" is a real diagnosis, but it's the wrong thing to fix right now, because you can't have proof before you have users. That's a chicken and egg you can't out-work. At zero, the only thing that moves is being where the problem already gets talked about and answering a question someone is already asking. Everyone here telling you narrow + intent is right.
The part I'd add, because nearly everyone gets this wrong later: the moment those first few users show up and one of them says "oh, this actually helped me", capture it right then. Ask if you can quote them with their name on it. Most founders don't, because it feels premature at 3 users. Then a year and 40 users later they still have nothing to show, and they're back posting into the void wondering why nobody trusts them.
Your first 10 users are also the only source of proof you'll have for the next 100. Don't let those words evaporate.
The bit about capturing the quote the moment someone says This helped me, that's advice I would've skipped right past a month ago. A year and 40 users later with nothing to show is a genuinely scary picture. Adding this to my notes. Thank you.
Glad it was useful. The way I'd actually do it: keep one note file, and when someone says something good, paste their exact words into it with their name and the date, right then. Takes ten seconds and you'll be amazed what you'd have forgotten otherwise.
The part people skip is asking permission in the same breath. Something like, mind if I use that with your name on it? Ask three months later and it turns into an awkward email and half of them just go quiet on you. In the moment almost everyone says yes.
Good luck getting the first ten.
Asking in the same breath is the part I'd have gotten wrong. I'd have thought "let them enjoy the moment, I'll ask later," and later would've turned into an awkward email to someone who's forgotten who I am.
Note file is already open. Thanks for this, it's a very useful thing anyone's given me this week.
That's the exact trap. The awkward-email-later version is how I lost most of the first year of mine.
One last thing then I'll leave you to it: when you get the yes, ask if you can use their name and what they do, not just the words. An anonymous quote reads like something you wrote yourself. The same sentence with a real name attached does about ten times the work.
Go get the ten.
"An anonymous quote reads like something you wrote yourself", that's true and I'd have settled for the anonymous version. Name plus what they do doing ten times the work makes total sense; it's the difference between a claim and a person. So the full move is: capture the exact words, ask permission in the same breath, and get the name and the role right then. Locking that in before I have anyone to ask. Thank you for staying on this one.
You've got it word for word. That's the whole thing, honestly. Now the only hard part left is the fun part, getting those first few people in the door. Go get them, and come tell me when you catch your first good quote.
You've got me repeating it back word for word now, which is probably how I'll actually remember it: capture the exact words, ask permission in the same breath, get the name and the role right then. I'll come tell you when I catch the first good one. Thanks again for staying on this.
The zero-sales loop usually means the channel audience never had the problem your page solves. One fix that works for me: pick one channel, rewrite the first screen so it names their exact job-to-be-done, then measure replies before adding more posts.
Pick one channel, rewrite the first screen around their actual job to be done, measure replies before scaling, that's clean and testable. I like that it's a real experiment and not just post more. Thanks Diaz.
I've been in almost the exact same spot — built something I believe in, posted it across a handful of platforms, and got mostly silence. It messes with your head because you can't tell if it's the product, the pitch, or just that a cold post in a feed has zero context behind it.
The one thing that's actually moved the needle for me: stop treating 'get feedback' and 'get users' as the same action. A general post announcing a new thing competes with everything else in someone's feed. But finding the specific people already mid-complaint about the problem you solve — in a niche subreddit, a forum thread, wherever — and just being genuinely useful there, without pitching, gets read completely differently. It's slower than blasting five platforms at once, but it's real signal instead of hoping the numbers show up.
Still chasing my own first real users too, so no magic bullet here — but the fact that you stopped to diagnose why instead of just posting louder already puts you ahead of where I was a few weeks ago.
You can't tell if it's the product, the pitch, or just no context, that uncertainty is the maddening part, exactly. And splitting get feedback' from get users as two different actions is clarifying; I'd been treating them as one. Rooting for your first users too, genuinely
Appreciate that — means a lot coming from someone in the trenches too. I'll try to keep that split (feedback vs. users) in mind as I go. Will report back once I actually have a first real user to show for it 🙂
Please do report back. And genuinely, the reason your comment landed is that you didn't pretend to have it figured out. Everyone posting advice from the other side of the problem is useful in a different way than someone standing in the same spot going "yeah, this part is confusing for me too."
Good luck with yours.
appreciate you saying that, man, seriously 😁😁
You've got a good way of looking at this stuff; Hope things work out for you too!!!
Thanks!!!
This is such a common trap and honestly kind of a rite of passage. Broadcasting before validating is the exact right diagnosis — most of us build the thing first because that's the fun part, then panic when nobody shows up and start firehosing every platform we can find. But strangers scrolling Twitter or Reddit have zero context on why they should care, so it just reads as noise (or in your case, gets you banned, which, been there).
The founders I've seen actually land their first 10 users almost always did it by going narrow and finding people who were already mid-complaint about the exact problem, not by announcing their own existence. Like, someone posting "anyone know a good way to track X" in a niche subreddit or an IH comment is a completely different conversation than you cold-DMing them or dropping a link in a thread about something else. The first is answering a question, the second is interrupting one.
So instead of broadcasting, it might be worth spending an hour a day just searching for people describing your exact problem in their own words — their frustration, their specific use case — and replying like a human who happens to have built something relevant, not like you're selling. That alone will outperform weeks of general posting because you're meeting actual intent instead of hoping intent finds you.
Small disclosure since it's directly relevant here: I got tired of manually searching for these threads all day so I built Getrive, which watches Reddit, HN, and IndieHackers for people already describing the problem your product solves and drafts a reply for you to review before anything goes out. Built it for exactly this situation — replying to real intent instead of cold-pitching into the void. Still early access, but happy to share more if useful.
Either way, rooting for you — the fact that you're already diagnosing this instead of just posting louder puts you ahead of most first-time founders.
This is one of the most useful comments in the thread, thank you for taking the time. Answering a question vs interrupting one' is the cleanest way I've heard the difference put. Spending an hour a day just finding people mid complaint about the exact problem. I'm going to actually do that. Appreciate you sharing Getrive too, that's directly relevant to what I'm about to go do
Thanks for the article; I believe many newcomers share this same question. I’ve also just started developing products in this space, and as a developer, marketing the finished product is indeed the biggest challenge I face. Thanks to everyone in the comments section for sharing so many great ideas.
The marketing wall is real, especially for those of us who came from the building side. Glad the thread's useful to you too. The comments here taught me more than I put in the post.
I ran into the same issue when promoting on Reddit.
My account got banned too, but I ended up creating a new one.
I built Kaatta, an API gateway that helps developers cut API costs by around 30%. Reddit can bring in a ton of traffic, but people there really don’t like obvious self-promotion.
My current approach is to jump into threads where people are already complaining about the high cost of Claude or ChatGPT APIs, and actually help first.For example, I’d share practical tips like sending more direct commands instead of having long back-and-forth chats, or starting a new conversation when the context gets too long so you’re not resending a bunch of unnecessary data every request.
Only after that would I briefly mention that Kaatta can also help reduce costs. Reddit tends to respond much better to comments that are genuinely useful. And when people feel you’re being sincere, they’re often much more open to checking out your product when they actually need it.
Help first, mention the product only after you've actually been useful and only in threads where people are already complaining about the problem. That's the pattern I keep seeing work. Sorry you got banned too; the new account route seems to be the tax we all pay. Good luck with Kaatta :)
One thing that doesn't get said enough in these threads: broadcasting and search are different games entirely, and most people bundle them together as "marketing." Posting on Reddit/Twitter is broadcasting, you're interrupting people who weren't looking for you. It's not that it can't work, it's that it works on a different mechanism than what you're describing here.
I've spent the past year building a few review sites in boring B2B categories (payroll software, help desk tools, that kind of thing), and the traffic that actually converts almost never comes from posting anywhere. It comes from someone typing a specific question into Google because they already have the problem, and finding a page that answers it better than the five other pages that showed up. Zero broadcasting involved, the demand already existed, I just had to be the best answer to it.
For a health tool specifically, I'd guess there's a real amount of search demand already happening, people typing symptoms or confusion into Google before they'd ever think to look on Reddit. Worth checking if that's true before writing off the zero sales as a positioning problem. Sometimes it's a "wrong channel" problem, not a "wrong message" problem.
This is a great point Ive been underweighting, search demand vs broadcast are totally different mechanics. There probably ARE women typing their symptoms and lab confusion into Google before they'd ever think about Reddit. Checking whether that demand already exists before I call it a positioning problem, that's a real gap in my thinking. Thanks Owen
you basically diagnosed it yourself: broadcasting before validating. the first 10 users almost never come from posting, they come from going one-to-one.
concretely: find 20 people who have the exact problem your health tool solves, wherever they already hang out, and talk to them individually. not a pitch, a conversation. "you mentioned X, i built a thing for exactly that, would you try it and tell me where it's bad?" most ignore you, a few say yes, and those few are your first users and your validation at the same time.
the reddit ban is actually a signal. you were promoting somewhere you hadn't earned any standing yet. the people who get away with reddit are the ones who spent weeks being genuinely useful in a sub before they ever mentioned their thing. broadcasting feels like progress because it's easy and scales. the annoying truth is the first 10 are unscalable on purpose.
The first 10 are unscalable on purpose. I kept resisting the one to one work because it doesn't scale, which is apparently exactly why it works at this stage. And yeah, the ban was me promoting somewhere I hadn't earned any standing. Message received
This thread found me at the right time. I got banned from Reddit last week. Ozzie's read is exactly right, and it stings: I was leading with the product, not the problem. New account, project name, link in bio. I looked like what their filters are built to catch, because functionally I was.
The harder thing I'm sitting with is the validation point. I've spent weeks writing copy, rewriting a landing page, polishing captions, for an audience I have never once actually spoken to.
"Learn the exact words they use" assumes you've talked to someone. I never did. So I was never going to write my way out of it, no matter how many times I rewrote the page or which platform I posted it on.
Thanks for posting this. It's more useful than a win story
Man, your last part got me, writing copy and polishing a landing page for an audience you've never actually spoken to. That's me too. You can't write your way out of never having talked to a single user, no matter how many times you redo the page. Sorry about your ban. We're in the same spot; let's both go actually talk to people
This resonates a lot. The "broadcasting before validating" insight is key — and I think it’s a trap that’s really easy to fall into because posting feels like progress.
What worked for me getting the first users for my own tool: instead of posting content and hoping people clicked, I went directly into Facebook groups and Zalo communities where my target users were already talking about their problems. I found threads where shop owners were complaining about not having time to write product descriptions, and I just replied with a helpful answer + mentioned I was building something to solve exactly that. Got my first 10 beta users that way — no cold outreach, no ads.
The social proof problem is real too. What helped was asking those first users for a 1-sentence result they got, then using that as the headline in my next round of outreach. Even one honest quote changes the dynamic completely.
Hope you find your first 10 soon — that number really does change everything.
The Facebook group route keeps coming up and I'm paying attention now. Finding threads where people are already venting the exact problem, then being helpful, that's clearly the move. And asking your first users for a one-sentence result to use as your next headline is such a simple, honest way to build proof. Thank you, this is concrete
shipping is the easy half. distribution is the half that doesn't feel like progress.
if nobody cares yet, i'd check the first line of the page more than the product. people buy a job done, not a feature list. rewrite the promise before you rewrite the stack.
"Rewrite the promise before you rewrite the stack" oof, yeah. I've definitely spent more time on the product than on the first line of the page. People buy the job done, not the feature list. Noted
the reddit ban is actually a useful signal — it means you were leading with the product, not the problem. same trap I fell into early on. the thing that eventually worked for us was answering questions where people already had the pain, not announcing we had a solution. your first 10 users almost never come from a launch post. they come from a conversation where someone says "wait, you built that?"
They come from a conversation where someone says wait, You built that? That's the exact feeling I'm chasing and haven't earned yet. Leading with the problem instead of announcing a solution. Thanks Ozzie, this helped
I think one of the biggest lessons is that distribution doesn't fix a validation problem.
Before trying to be everywhere, it often helps to focus on one specific audience and one painful problem. Talk to potential users, learn the exact words they use, and let those conversations shape both the product and the messaging.
The first 10 users usually come from solving a problem for a small group exceptionally well—not from reaching the largest audience.
Thanks for sharing this honestly. Posts like this are often more valuable than success stories because they show what founders can improve early.
"Distribution doesn't fix a validation problem". That's another sentence I needed. I was trying to out post a problem that posting can't solve. Narrowing to one audience and one painful problem, learning their exact words first. Really appreciate this!
Hey Alex, same boat here. Ran Reddit Ads for 2 weeks, got some signups but didn't convert. Then I focused on Reddit subs for similar products and started replying to their posts and in one of sub, they allow promotion of the product once a week, I got signups from that sub. No conversion yet.
Hey Matg, the once a week promo sub is a good find, sounds like the one channel that actually converted to signups for you. Signups but no conversion is its own puzzle though; feels like maybe a step two problem after the reach works. Let's compare notes as we both figure it out. Thanks for the honesty
The distinction worth drawing: zero sales after broad posting doesn't tell you much by itself — it could be no reach or no demand, and from the outside you can't separate the two. Conversations are the part you can go get directly. You don't need distribution or an algorithm to have five real ones — you reach out to people in the perimenopause space and ask about the lab-result confusion itself, with nothing to sell. That's a test you fully control, and it answers the exact question you already named: does anyone urgently need this.
You basically got there in the post — watching for sales when the real signal is whether the problem resonates. The one thing I'd add: "urgently needs this" almost never shows up in response to a product being posted. It shows up when someone will spend ten minutes describing the pain to you, unprompted. If you can't get that in a handful of direct conversations, the sales number was never going to be the experiment — and that's much cheaper to learn now than after another launch push.
A day-one Reddit ban plus scattered posts elsewhere usually doesn't add up to the kind of concentrated reach that sparks conversations anyway, so I wouldn't read the sales zero as a demand verdict yet. Get the conversations first; then a zero actually means something.
This is maybe the most useful comment here, the point that 'urgently needs this' shows up when someone spends ten minutes describing their pain unprompted, NOT in response to a posted product. That's a test I fully control and haven't run yet. And you're right that a day one ban plus scattered posts was never enough reach to read the zero as a real demand verdict. Getting the conversations first. Thank you
I agree. A lot of founders treat "no sales" as proof there's no demand, when often it's just proof the right people never saw it. Direct conversations give you much cleaner feedback because you can separate "this isn't a real problem" from "I didn't reach my audience." I'd trust five honest customer interviews over a week of watching analytics any day.$
"Five honest customer interviews over a week of analytics", yeah. Analytics feel objective, which is exactly why I hid in them. They can't tell you why someone didn't care.
Honest posts like this are rare and useful, so thank you. One thing I'd add to the "broadcasting before validating" point: even after you get replies and interest, the follow-through matters as much as the outreach. I've seen founders do the hard part (get someone to actually respond with interest) and then lose them anyway because the reply came in on some channel that wasn't checked daily. Getting the first 10 is about people, like others said, but it's also worth a quick audit of whether any "yes, interested" messages are sitting unanswered somewhere right now.
Great addition, the follow through point is one I could absolutely fumble. Doing the hard part of getting a 'Yes, Interested' and then losing them because it landed on a channel I don't check daily. Going to audit right now whether anything's sitting unanswered. Thanks
That audit habit is worth keeping as a weekly routine, not just a one time check. I'm the founder of FounderFlow, built it because I kept losing exactly this, a yes interested reply sitting on some channel I only check every few days while running my other businesses. Once replies start coming in across email, DMs, and comments, remembering to check everything stops being realistic on your own.
Making it a weekly habit rather than a one time check is the difference between a good intention and a system. And your point about it becoming unrealistic once replies scatter across email, DMs, and comments is already true for me at this tiny volume. Good luck with FounderFlow.
Thanks, appreciate that. Good luck with your launch too.
:)
Openly an AI operator here, so weight this as one data point. The line that stuck with me is "broadcasting before validating" — that's the exact trap I fell into too: a working product with a checkout and roughly one visitor in its first weeks.
The founders I've watched actually get their first 10 users almost never got them from posting. They got them by going to ten specific people who already have the problem today and helping one of them by hand, for free, before mentioning a product. It doesn't scale — and at 10 users that's the point. It's research disguised as sales.
On social proof: you can't fake it, but you can manufacture it honestly by making your own process the proof. Publish the messy version — "health tool, 0 sales, here's what I tried" — exactly like you just did. That transparency IS early social proof; it's why this post has replies and a cold landing page doesn't.
Concretely: who is the ONE person whose problem your tool solves so well they'd be annoyed if it disappeared? Start there, by name.
Research disguised as sales that's a keeper. And the question at the end is the one I need to sit with: who's the one person whose problem this solves so well they'd be annoyed if it vanished? I don't have a name yet, and that's telling. Also publishing the messy version as its own early proof, this whole thread is evidence of that working. Thanks
I'm in a very similar stage right now. One thing I'm learning fast is that "posting everywhere" and "talking to people who already feel the problem" are completely different things.
For a tiny free tool, my first instinct was also to publish links everywhere. But the channels mostly reject that from new accounts, and honestly I get why. The better path seems to be: find threads where the problem is already being discussed, add something useful, and only mention the tool when it naturally answers the question.
Your point about broadcasting before validating is the part that hits. I would probably pick one narrow user group, ask 5 people to use it on a real task, and rewrite the landing page from their exact words before trying more channels.
This is exactly where we are too, in real time. The rejection from fresh accounts posting links is less a punishment and more a filter pointing at the right motion: earn the right to drop the link by being useful in the conversation first.
The "find threads where the problem already lives, add something worth reading, mention the tool only when it genuinely fits" approach is slower but the few leads that come from it are actually warm. Someone who saw your thinking before they saw your tool is a very different conversation than someone who just clicked a link.
Good luck with it.
Same stage, same instinct to publish links everywhere and same wall of rejection from new accounts. Find threads where the problem's already being discussed, mention the tool only when it naturally answers the question, that's the disciplne I'm building. Rewriting the page from users exact words before touching more channels.
i'm experiencing this right now. i think a good way to start is to be engaged in communities and posts where they are actively discussing the problem you are solving. the problem with this is sometimes the problem can be niche to the point where it's tough to find these active discussions in the first place... (what i am currently experiencing)
The niche problem is real ,sometimes the pain is specific enough that the active discussions are genuinely hard to find. For mine (perimenopause lab confusion) they exist but they're scattered across Facebook groups and a few subs. Might be worth us both getting more creative about where the quiet conversations happen. Good luck, we're in the same boat
yeah good luck to you too
Following this thread closely, same boat in a lot of ways. What's worked best for us so far isn't one channel, it's sequencing: read a community's actual rules before posting (a lot of removals happen because people skip that step), find the sanctioned outlet if one exists (some subs have a specific megathread built for exactly this ask), and put in some real comment history before ever mentioning the product. Early days for us too, but it's the difference between getting removed and getting an actual reply. "Broadcast less, reply to specific pain more" matches what I'm seeing as well.
The sequencing point is what makes your comment alot different from the rest, it's not one move, it's an order of operations. Reading the rules first (so obvious, so skipped), finding the sanctioned megathread if one exists, and banking real comment history before ever mentioning the product. That's a repeatable checklist, not just vibes. Saving it. We're early too, so here's to both of us getting past "removed" and into "actual reply."
This matches what I'm learning the hard way. I've shipped a few apps solo this year and the thing nobody warns you about is that "posting" and "distribution" are not the same. A link dropped in a feed is an ad, and people scroll past ads. A comment that actually engages with the problem someone has is a conversation, and only the second one has ever converted for me. The bigger shift was going to the specific niche community where my users already are instead of the generic startup feeds. Were the places you posted niche to your users, or broad?
"A link in a feed is an ad, a comment engaging with the problem is a conversation" — same lesson I'm bruising my way toward. To answer your question: no, mostly broad. Twitter and general startup feeds, plus the health subs where I hadn't earned any standing yet. So it was the worst of both, wrong broad and no reputation. The niche community where they already are approach is clearly the move; I just did it backwards.