Finding the correct price and pricing strategy for your SaaS is tough. You need to know your customer inside and out to present a pricing page which offers valuable features at the right price point.
Give me a link to your pricing page and I will let you know what I think.
I've been working on a product which generates pricing pages connected to Stripe (https://servicebot.io)
Here are a few tips when building your pricing strategy:
I look forward to discussing pricing strategy with you all!
Hey Ben, I'd be happy to take any feedback you have
https://qalm.io/pricing
I just shipped the site live yesterday, and it certainly needs some continued tweaks.
Some of my own thoughts:
Definitely took some inspiration for your site, I love the simplicity of the it! Best of luck with your launch.
Hi Taylor,
Cool product,
My main feedback is around your higher tiers, I think the pricing is a bit too low and could use some feature gates as the free tier should not have the same feature set as the higher ones (I know that you just went live so you might not have enough features)
I'd say support would be a fine feature for now as you need to differentiate the paying tier from the free tier.
Have you looked at how https://www.sli.do (your competitor) does their pricing?
I have, and my original models took after slidos pricing, which is pretty much entirely feature based. However, I haven't yet developed a lot of the features that would be gated to higher tiers (like branding), and I hit a point where I realized I had a working product and it was time to put it out there as an initial launch.
While I continue to develop further, I've been considering editing it down to one payment tier, and then introducing new ones as relevant features are ready. Any thoughts on that approach?
I don't like a single tier, there are always potential customers who are willing to pay a premium for something they feel will give them a lot of value.
Until you get more product features I would look to adding more "consultant" features, for example slido offers their enterprise customers "professional on-boarding" where you go on-site for a day or so to get your app installed on everyone's devices.
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Hi Vishal,
Your pricing is pretty good, my feedback is that you should look to differentiate the different tiers with features as you improve the product. I also think there is some confusion on number of team members since the first tier doesn't say how many users you can have.
Hi Ben,
what do you think about this one?
https://mist.io/pricing
Mist is a multi-cloud management platform. Different types of users end up using different features. For example, some of our customers love the monitoring & alerting stuff and use them extensively, while others have different tools for that and focus instead on the cost insights, or the self-service provisioning and RBAC aspect.
We recently launched Pay-As-You-Go billing, along with pre-paid plans. We're trying to keep things as simple as possible, while accommodating the highly variable usage patterns that we see, along with the value delivered and the respective costs that we incur.
So far, it seems to be working much better than the previous iteration, which was offering 3 alternative monthly plans without any usage based billing. That said, we're always looking for ways to optimize our pricing structure and messaging. I'd be happy to take any feedback you have.
Hi Dimitris,
I work in this space as a consultant for VMware specializing in their vRealize platform (which does some of the same stuff) so this product is very interesting to me.
I like the pay as you go pricing, my only feedback is that the value metrics other than vCPU are hard for me to see how the pricing scales, for example I don't know what events trigger a rule check and I'm not sure if every log my machines generate will go towards my data point count so I can't estimate my costs.
Some feedback on the product itself, as someone working in the enterprise cloud space basically all the enterprise customers I work with care a lot about active directory integration (I didn't see anything about it in the documentation.)
Great work, the "single pane of glass" for an enterprise's cloud infrastructure is something many companies have an urgent need for.
Ben, thank you for the feedback. I really appreciate it.
Sounds like we should better explain the datapoints & checks dimensions. Regarding Active Directory integration, we've heard this request before but not yet from any user that was going to convert if we implemented it. Our current Enterprise customers use G Suite Auth instead.
If you have customers that can benefit from our solution we should definitely talk!
I don't have a pricing page because I've been struggling with how to price/position my product. I've been thinking like lead gen or something similar to uber where I take a cut. would your product work for something like this?
http://bid2mow.com/
Servicebot is designed around SaaS billing cases, so at the moment it wouldn't really work well for your use case of taking a cut of transactions processed through your system.
Are you planning on letting the mowers you work with set the prices, or would you be setting prices for customers?
I could definitely see an opportunity to implement a recurring SaaS subscription around this. I think the primary experience now is that someone signups with one company at a particular rate for x time period. You could probably do something similar where you're focused on recurring customer acquisition then have various lawn care providers bid for clients. Your focus on client experience and outcome quality allows you to potentially bill at a premium rate while the competition between different companies for more business helps to keep costs low. @BobSnyder
not sure.
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Hi Mick,
I am not a big fan of lifetime plans because the customers who purchase them (your best customers) will in the long-term become a drain on your resources and you wont have any financial incentives to help them with things like support or niche problems.
Have you considered splitting up your pricing into tiers? Each tier would offer more value to the customer, for example songboxes and track storage would be limited. The idea is for your customers to pay you more as they get more value out of your product.
Hey friend, just a passing comment. At first glance, it wasn't super easy to see that the features were the same for all three and that the only difference was the payment frequency.
It might be helpful to have each feature listed once so that you can put a bit more emphasis on what makes them different. (Monthly: Cancel Anytime, Yearly: Lock in Your Price/Help shape the Product, Lifetime: Never Pay Again)
Just a thought, looks pretty cool though! @Primer
This comment was deleted 4 years ago
No worries, hope it helps increase conversion!!