For the past few weeks, I've been watching users use Norte and taking notes. Learned where they clicked, what they expected, what was confusing...
Then I hired a UX designer to rebuild the interface. We aligned it with patterns users already know from banking/fintech apps. For example, tap card → modal opens with details and actions.
What we learned:
Users don't want to learn your interface, they want their existing mental models to work
Fintech patterns (card tap interactions, modal overlays) aren't optional, they're expected
Watching one person struggle tells you more than 50 survey responses
For other fintech builders: Where do you look for UX inspo for your tool? What have been your best bets?
Wanna see the new norte? Check it out: https://norteapp.io/