The biggest expense in a home care agency is almost always the time lost to friction.
That friction doesn’t show up on a balance sheet. You see it when a nurse clicks the wrong field and has to redo a note. When staff wait through laggy load times. When a visit form gets rejected by QA for the third time because a required field was buried in the wrong screen.
Agencies usually blame training. But the real culprit is often the interface.
I just wrote about five ways EHR screen design quietly kills productivity, morale, and compliance:
Too many screens that force staff to “tab-hop” for basic info
Mobile charting that breaks in the field
Vague error alerts that stall submissions
Inconsistent layouts that confuse cross-trained staff
Slow load times that quietly burn hours every week
For builders, the takeaway is clear: design choices are not cosmetic—they are operational. The difference between a five-second delay and a seamless click compounds into thousands of lost hours across an agency.
👉 Read the full breakdown here: https://pointofcarepicks.blogspot.com/2025/09/5-hidden-workflow-friction-points-in.html
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