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What are the best free live chat tools for websites?
By
fsdp
January 17, 2019
Please share your favorite free tool for support live chat
For me, it is tawk.to
100% free. Saved replies is an available feature.
Also, replain.cc is an interesting option.
Thank you for the suggestion!
Hi I am using www.kommunicate.io. Do it a try. Cheap and Effective
I use Drift, it's pretty nice although probably a bit over complicated for just basic chat. The mobile app + notifications is nice though.
Are there any IH from here who have a similar product? Would love to give it a try.
Helpscout.com
My clients after free use tawk.to
My businesses use intercom
I like Drift because of how modern it looks on contemporary websites and also because it has a free plan that's pretty generous.
Drift is nice, but the free plan is just for 100 contacts...I do not think it's generous
I have been using crisp.chat for almost a year on servitor.io without issues. Their free plan is good enough for a simple live chat. :)
I've also used things like Intercom but compared to Crisp, I don't think it is worth the money. Not for a live chat at least.
Thank you, I like Crisp but I think the free version is too limited
What features are you missing when using the free plan of Crisp?
The chats history is limited, I believe that is important to have
Crisp.Chat is a one of great options for monitoring your live traffic as well for live chat.
I am part AeroLeads.com and we have been using it since 2015.
I found it as a great solution for live interaction with website visitor.
I’ve added crisp.chat to my beta site https://beta.playlists.io and only one person wrote something in there.
You can add it, but if it gets used is a different story.
https://crisp.chat/ is really descent solution with great free plan.
According to the Startup Costs directory, Intercom (though not free) is quite popular, followed by Drift and Crisp. 🤙
I use Smooch on Blind Valet
I have messages on my Facebook page as well as my support email address going into Smooch. On the backend I have it integrated to Slack. So whether they come through the web chat, Facebook, or support email, it creates a Slack channel for that conversation and automatically responds to them through the proper method.
If they are logged into my site, I am also able to update the conversation with their Blind Valet user id, email address, full name, etc. So that I can easily check their app data.
It is free up to 500 conversations per month. I am still on the free plan (3 or 4 conversations a day typically)