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28 Comments

What are your favorite tools that you use in your start-up?

Please share what tools do you use and recommend. Please share the name of the tool and how you use it, for example for us:

Ahrefs - for SEO (also tried Ubersuggest, but stayed with Ahrefs)

Notion as a workspace

Intercom as a chat and FAQ (crips before that)

lemlist for cold emailing

Phantombuster for scraping and lead generation

Webflow as a website

Ghost as a blog

Slack for communication

Customer.io for email onboarding and newsletters (also used Mailchimp before)

Pipedrive as a CRM Calendly for booking time

Loom for creating videos

Figma for making visual for social media

Cold CRM for finding email addresses

Would be cool if we can find cool new tools here

on December 8, 2020
  1. 3

    So many tools. But I'm particularly loving my tools stack for VenturesList

    Website: Carrd
    Automation: Zapier
    Email: ImprovMX & EmailOctopus
    Product: Airtable
    Tracking: Bitly

  2. 2

    Intercom for product tours, support chat, video tours.
    Loom for videos.
    HubSpot for CRM and email marketing.
    QuickBooks for accounting software - paying vendors
    TrueRev.com to understand recurring revenue metrics
    Canva for brochures, graphic design

  3. 2

    Slack: communication
    Figma: design
    Ghost: blogging
    Spreadsheet: CRM(looking to switch to pipedrive or close)
    Stripe: payments
    Papercups.io: customer chat
    Notion: workspace
    Trello & ClickUp: project management
    Tella.tv: videos
    Gsuite & Superhuman: emails
    Pry.co(our own finance tool): bookkeeping & financial planning

  4. 2

    Email Marketing:
    ActiveCampaign

    Customer Support:
    Helpscout

    Website Analytics:
    Google Analytics and Hotjar

    Social Media Scheduling and Management:
    SocialBu

    Payments:
    Stripe

    Task Management:
    Basecamp or Trello

    Email, Docs:
    Google Workspace (GSuite) for email and Basecamp for Docs.

    Phone:
    Google Voice

    Outreach Email:
    Woodpecker

    1. 1

      how do you like woodpecker?

      1. 1

        it's really good for cold mailing. I wish it had a better "inbox" feature

        1. 1

          inbox feature like being able to reply to your email straight from the platform?

  5. 2

    Hi Ilya!

    We use:
    FROGED (Of course)
    Google Suite (Drive, Meetings, Chat, Calendar)
    Google Analytics
    Miró
    Hotjar
    Segment
    Trello
    Notion

  6. 2

    Hey!
    We use:

    • Slack
    • Trello
    • Mixpanel
    • Google Analytics
    • and of course our own product, Noora, for noting down EVERY customer interaction we have, and now this week, running our first product-market fit survey.
  7. 2

    The most useful sales tool I've used, by far, is a "reddit marketing" tool I built for myself last spring. It streams and runs rudimentary NLP algos on every comment made on reddit, and alerts me when a conversation related to my product is happening. Jumping into that convo and plugging my product precisely where it's relevant has been a great way of generating sales.

    1. 1

      hey is it available somewhere? :)

      1. 1

        No, I just keep it running locally in my terminal. Why?

        1. 1

          I'd use that

    2. 1

      This tool sounds like a product people would pay for.

      1. 1

        Can confirm, I'm working on one :)

      2. 1

        there are many such tools out there, i. e. https://f5bot.com

  8. 2

    Hey Ilya,

    We use:

    • Contentstudio.io for social media and blog content management
    • Notion for product documentation and wiki
    • Lemlist for cold emails
    • Hubspot for sales CRM
    • Gosquared for chat and emails
    • Helpscout for customer tickets and help docs

    Thanks!

  9. 2

    Heeey!
    I use loom (I used to use drift) to record tuto videos :-)
    Slack to communicate with my team.
    DropContact to verify email addresses.
    Canva for the design.

  10. 1

    Great list! A bit biased here as the founder but would like to share Tally here for creating free forms and accepting payments: https://tally.so

  11. 1

    Favorite tool for startup is: my brain!

  12. 1

    Database: Stackby
    Communication: Slack
    SEO: Ahrefs
    Email: Lemlist
    Google Analytics, Search Console
    Product: Mixpanel

  13. 1

    For the workflow cracks, we use a simple tool to make diagrams of workflows and processes. yEd Graph Editor. Comparable to Visio but it's free.

  14. 1

    LiveAgent.com --> Practice what you sell
    Frase --> Content Briefs
    Ahrefs --> SEO

    We are currently using more than 50 tools for our projects. More important is how they are tight up with our processes. That's what make tools superstars.

  15. 1

    I love Airtable and Slack and use those more than any other tool. Also enjoy using Woodpecker and Sendgrid for email outreach and eventually plan on integrating Stripe for payments.

    Pretty much everything else we use is powered by our own platform PowerTools - from our software infrastructure to our deployment platform to some custom internal tools we've spun up quickly using PowerTools.

  16. 1

    My favorites for Backtalk are:

    • Discord for group voice chat to keep everyone on the same page. We also use Twitch every once for collaboration while working in public.
    • We dogfood by using Backtalk for capturing feedback on the app and in our emails.
    • AWeber for all things email.
    • Notion for planning and docs.
    • Loom for recording welcome videos and tutorials.
    • Procreate for illustration and welcome notes.
  17. 1

    I recently made a blog post with a fairly exhaustive list of tools I use for SongRender. Here are some highlights:

    • Terraform for managing my infrastructure
    • Stripe for handling payments
    • Postmark for sending emails
    • Fathom for website analytics
  18. 1

    I use hotjar and love it!

  19. 1

    Canva - lots of graphic stuff for ads
    Appzi - for customer feedback
    Unbounce - LP's
    Looka - pretty cool for logo generation for us non-designers

    Full disclosure - I am non-tech and outsource all of the dev stuff but the above can make me seem barely competent in the tech-but-not-dev related tasks.