February 1, 2020

What's the best way to figure out what people are complaining about?

One tactic I find interesting, if not yet fruitful, is searching twitter (with quotes, for exact match), stuff like "wish there were a way" and so on. I know the canonical advice is to "go to forums" but that's tougher when you're in an early exploration phase. Any good general tips for something like this?

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    Find a group which you interested, and involve in that community, read all conversation, who know you find a nice problem to solve.

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    Yeah Twitter works really well for this. I found this way few customers in the past actually :)

    I usually just try to help people out and share tips if this is something I struggled in the past with.

    A genuine tweet will do more good than cold email in certain cases.