Why I Started Building AI-Powered Hotel Software

I’m Jamie, founder of Hotelia.io. Independent hotels make up the majority of the global market, but they’re operating on fragmented, outdated systems that limit revenue and create massive operational inefficiencies. I’ve managed hotels myself and spent a decade building scalable software and CX teams, so I’ve seen both sides of the gap.

Hotelia is an AI-powered operating system built specifically for independent hotels. A market underserved by legacy PMS providers. We unify revenue management, distribution, staff operations, and guest communication into one platform that increases direct bookings, automates workflows, and reduces labor strain.

The goal is for independent hotels to run leaner, generate more revenue, and deliver a more consistent guest experience.

What Hotelia.io does:

• Increase revenue through more direct bookings, service add-ons, and real-time distribution across major OTAs.

• Streamline operations with unified staff communication, task management, and built-in revenue analytics.

• Automate the busywork using AI that handles updates, workflows, return guest recognition and booking flows 24/7, and so much more.

Hotelia is the system I always wished I had—intuitive, efficient, powerful.