Hotelia.io

I spent a decade working in the hospitality and tech industry in the booking domain space. I ran hotel operations, hosted my own guests, and even worked inside of Airbnb. From every single angle, I saw the exact same problem playing out.

Independent hotel owners, the people who actually care about the art of hospitality, are being squeezed out of their own profits.

They are forced to pay 15% to 25% in commissions to the massive OTAs just to get bookings. On top of that, they are stuck managing those bookings on fragmented legacy software that was built for giant corporate chains. It felt fundamentally broken that the hardest working people in the industry had the worst technology and the highest fees.

So I decided to stop complaining about it and start building.

For the past year, I have been heads down building Hotelia.io. It is an intelligent operating system designed exclusively to give independent hoteliers the technology advantage of a major brand.

At first, the goal was simple. We built a zero commission booking engine paired with a natural language AI back office assistant to stop the bleeding on fees. We then built a back office to manage reservations and streamline daily operations. But I quickly realized that saving money is only half the battle. Our true value needed to be revenue based.

So we integrated a customizable upsell builder directly into the booking widget. Now, independent hotels can offer tailored add ons right at the point of checkout. Whether a guest wants to secure a late checkout, book a remote work setup, or have a bottle of wine waiting in their room, hoteliers can instantly increase their total revenue per booking. It is a massive financial win for the operator and a highly personalized experience for the guest before they even arrive.

Today is a massive milestone for us. We are officially opening the doors for Early Access.

I’m Jamie, founder of Hotelia.io. Independent hotels make up the majority of the global market, but they’re operating on fragmented, outdated systems that limit revenue and create massive operational inefficiencies. I’ve managed hotels myself and spent a decade building scalable software and CX teams, so I’ve seen both sides of the gap.

Hotelia is an AI-powered operating system built specifically for independent hotels. A market underserved by legacy PMS providers. We unify revenue management, distribution, staff operations, and guest communication into one platform that increases direct bookings, automates workflows, and reduces labor strain.

The goal is for independent hotels to run leaner, generate more revenue, and deliver a more consistent guest experience.

What Hotelia.io does:

• Increase revenue through more direct bookings, service add-ons, and real-time distribution across major OTAs.

• Streamline operations with unified staff communication, task management, and built-in revenue analytics.

• Automate the busywork using AI that handles updates, workflows, return guest recognition and booking flows 24/7, and so much more.

Hotelia is the system I always wished I had—intuitive, efficient, powerful.