Would you use surveys that ask follow-up questions?
Hey! I want to try and mesh the scale and convenience of surveys with the insights of user interviews.
I'm hoping this can make surveys more insightful than a list of answer boxes and pre-set questions--you know, more like actually talking to users, but still easy, fast, and scalable.
- List the main questions you want answered
- Share the survey with users
- The AI interviews the user like an actual conversation over text, asking follow-ups, whys, hows, and digging into interesting insights (based on the guidelines you gave it). [example image above with a fake survey to show what I'm talking about]
- You can look over the results
I have a landing page here: Survues (https://survues.netlify.app/)
Would you pay for this? Why or why not?
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To be honest. I do not understand it 😊
What's the problem you are trying to solve? When would I use it? How would I use it? What's the advantage over a traditional survey or a traditional interview?
At least I am curious - good sign ;)
BR
Thanks for the reply! I'll try to clarify:
Problem: open-ended survey questions are pretty superficial because you can't dig deep into what someone said, ask follow-ups, etc.. Actual conversations are better for understanding users because of this, but they cost lots of time and money compared to surveys.
When: if you want to do customer/product discovery as a PM, founder, etc., or get open-ended insights from people in general
How: you create a survey with the tool and share the link or embed it wherever you would distribute a survey
Advantages: faster, cheaper, and more quantity/scale than a traditional interview. Deeper insights than a fixed set of text boxes in a traditional survey.
Do you have any thoughts on that?
Ok, I think I can see your point. Basically, it's about intelligent, automated, dynamic follow-ups for survey and open-ended questions? That's big, considering how difficult & important it is to ask good questions in any situation 😳
Do you plan to do that technically?
Yes, that's correct! I'm not sure what you mean by "Do you plan to do that technically?" (sorry), but I do have a working MVP if that's what you mean.
Totally agree with this comment, Seems like an interesting idea. Who is the target audience? Whats the idea solving ? Value prop and the benefits of your product?
Thanks for the reply! I'll try to clarify:
Problem: open-ended survey questions are pretty superficial because you can't dig deep into what someone said, ask follow-ups, etc.. Actual conversations are better for understanding users because of this, but they cost lots of time and money compared to surveys.
When: if you want to do customer/product discovery as a PM, founder, etc., or get open-ended insights from people in general
How: you create a survey with the tool and share the link or embed it wherever you would distribute a survey
Advantages: faster, cheaper, and more quantity/scale than a traditional interview. Deeper insights than a fixed set of text boxes in a traditional survey.
Do you have any thoughts on that?