We have been focusing on customer success since day #1. We have paid close attention to each client and offered our help.
We have made sure their setup is correctly done, and the data is flowing as expected. We have gone further and also checked our merchants' Shopify & Google Analytics accounts to validate the setup and data.
Furthermore, we have sent them suggestions based on their Google Analytics data. Lastly, we have offered our genius help on the other data analytics-related topics as well.
Many told us, "It is not scalable." However, we were proud to care about our clients more than we cared about being scalable.
So here we are - by July 2021, we have reached 50+ Shopify App Store reviews.
Thanks to all of our clients!