Update 127: Churned 1 customer :/
by Kalo YankulovHappy Monday, Indie Hackers!
- What we worked on last week and how well did we achieve our goals?
❌ Churned one customer for -$100 MRR. They decided to go with a more established competitor - Customer.io due to better UI, native integration with Segment, and generally "being further down in the development process". It was still good that we got some feedback from them before they left.
✅ Launched our public API documentation which would allow companies to integrate with Encharge. - https://docs.encharge.io/api-documentation
✅ Launched our new help docs with more than 80 articles already - help.encharge.io
✅ Got accepted into the Segment Startup Program, which has some nice perks and discounts.
- What we’re working on this week, and what are our goals?
- Writing help docs
- Moving our email infrastructure from Sendgrid to AWS
